Problem with ATAG i24C Boiler...Damage due to excess Storm Water ...21-9-26 Reported to ATAG Direct who agreed to Warranty Repair.Replacement Fan Unit arrived next day.Within 48 hrs repair [including... Ver mais
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I’ve been using an ATAG boiler for nearly two years now. I reviewed the boilers available to replace my old combi boiler that was on its last legs. I wanted something that would last a long time so ch... Ver mais
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We have had a ATAG combie boiler for 5 years during which time it has proved to be reliable with the exception of a fault which we had to report to ATAG customer services. ATAG customer services were... Ver mais
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Looking for a new boiler last year, and a friend of ours gave us a name of a new boiler Atag, which was supplied and fitted in January of last year we have never looked back. We had no problems with i... Ver mais
Informações sobre a empresa
Escrito pela empresa
We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.
Informações de contacto
Operational Address: 1 Masterton Park, South Castle Drive, KY11 8NX, Dunfermline
- 0800 680 0100
- office@atagheating.co.uk
- atagheating.co.uk
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Great boiler
I've had no issues with the boiler since installation. Would highly recommend
28 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear M Murphy
Thank you for your kind feedback.
We’re delighted to hear your ATAG boiler has been performing reliably since installation and that you’ve experienced no issues.
It’s wonderful to know you would highly recommend ATAG.
Thank you for taking the time to share your experience and for choosing ATAG.
Kind regards
ATAG Heating Technology
Continued customer support from ATAG
Continued customer support from ATAG. Following a house fire my ATAG boiler was replaced in October 2024. ATAG have contacted me annually to check that everything is ok, however what really sticks with me are the comments of the gas engineer that fitted the boiler. He had not come across ATAG before and he was abolutely blown away by the qwuality of the construction. Not the cheapest boiler on the market but worth every penny.
28 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Keith Young
Thank you for taking the time to share your experience.
We’re pleased to hear you’ve continued to receive proactive support from our team following the replacement of your boiler.
It’s especially rewarding to know that your gas engineer was so impressed by the quality of the boiler’s construction.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We’re delighted to hear you feel your ATAG boiler has been worth the investment, and we truly appreciate your kind comments and continued support.
Best wishes
ATAG Heating Technology
The whole process was seamless no…
The whole process was seamless no issues what so ever. Engineers were great.
24 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear MR
Thank you for your kind feedback.
We’re pleased to hear the whole process of your warranty visit was seamless and that everything went smoothly from start to finish.
It’s also great to know our engineers provided such a positive experience.
We appreciate you taking the time to share your feedback and thank you for choosing ATAG.
Kind regards
ATAG Heating Technology
Great experience from start to finish
Great experience from start to finish.
The boiler has been great using the Hive - defo saves money as no longer need to put the heating on all night - A simple boost is sufficient.
Robert who installed our boiler has been amazing ensuring we have everything!
Highly recommend both him and the ATAG boiler
22 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Samantha letham
Thank you for your wonderful feedback.
We’re pleased to hear you’ve had a great experience from start to finish and that you’re enjoying the benefits of your ATAG boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s great to know that using Hive has helped you manage your heating more efficiently, and that the boost function is working well for your home.
We’re also delighted to hear Robert provided such excellent service throughout the installation.
Thank you for your recommendation and for choosing ATAG.
Take care
ATAG Heating Technology
Excellent well designed boiler.
Atag boiler was recommended by my heating engineer.
The build quality is excellent, and it is very quiet and appears to be very efficient.
The 12 year guarantee as standard is proof of the companies confidence in their product.
21 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Malcom Wenman
Thank you for your great feedback.
We’re pleased to hear your heating engineer recommended ATAG and that you’ve been impressed with the build quality, quiet operation, and efficiency of your boiler.
It’s also wonderful to know the 12-year warranty gives you confidence in your choice and provides added peace of mind.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for taking the time to share your experience and for choosing ATAG.
Kind regards
ATAG Heating Technology
Very happy to recommend ATAG…
I would be very happy to recommend ATAG Heating & Technology. We had a new boiler fitted 23 months ago and have been delighted with its performance ever since. The system has been reliable, efficient, and has made a noticeable difference to our home. In addition to this we have the peace of mind of an 18 year warranty.
7 de setembro de 2025
Resposta da ATAG Heating Technology UK Ltd
Dear David Ralston
Thank you for your wonderful feedback.
We’re pleased to hear your ATAG boiler has delivered reliable and efficient performance over the past 23 months and has made such a noticeable difference to your home.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s also great to know the 18-year warranty provides you with added peace of mind.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your recommendation and for taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Upgraded Boiler to ATAG
Whilst admittedly we had never heard of ATAG until our gas engineer advised us of them, we upgraded from our Worcester Bosch boiler to an ATAG boiler and the difference was profound. Instant reduction in monthly gas price despite using the same amount (on schedule).
The boiler is compact and the APP/Digital Thermostat makes the world of difference when setting schedule and temperatures.
Would defo recommend.
22 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Scott
Thank you for taking the time to share your experience.
We’re pleased to hear your installer recommended ATAG and that upgrading from your previous boiler has made such a noticeable difference.
It’s especially rewarding to know you saw an immediate reduction in your gas costs while maintaining the same heating schedule.
We’re also glad you’re enjoying the compact design and the convenience of the app and digital thermostat for controlling your heating, remotely.
Thank you for your recommendation and for choosing ATAG.
Take care
ATAG Heating Technology
It's much more efficient then my…
It's much more efficient then my previous boiler and extremely quiet when running.
Very impressive as I always when with a Worcester previous but not any more!
20 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Lee O'Connor
Thank you for your great feedback.
We’re pleased to hear you’ve noticed such a significant improvement in both the efficiency and quiet operation of your ATAG boiler compared to your previous one.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s especially rewarding to know that, after previously choosing Worcester Bosch, your experience with ATAG has exceeded your expectations.
Thank you for taking the time to share your experience and for choosing ATAG.
Best wishes
ATAG Heating Technology
Rang ATAG on Monday morning
Rang ATAG on Monday morning, they quickly established who I was, the boiler model and confirmed it was under warranty and an engineer would be in contact. Engineer rang after lunch and arranged appt for 8am the following morning, He arrived on time and had the spare part in his van. By 9am he left and my boiler was working properly. No complaints about the service, everyone concerned did their job properly and efficiently. 10/10.
22 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Shaun
Thank you for taking the time to share your experience.
We’re pleased to hear the whole process, from your initial call through to the engineer’s warranty visit, was handled quickly and efficiently.
It’s great to know the engineer arrived on time with the required part and had your boiler back up and running within the hour.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We really appreciate your kind comments and your 10/10 recommendation.
Thank you for choosing ATAG.
Kind Regards
ATAG Heating Technology
Happy customer
We bought our first house just over a year ago. We quickly realised that we would need to replace the heating system. We opted for ATAG, after a recommendation by our Plummer and doing a lot of research. An 18 year warranty, together with great reviews hooked us.
Recently we had an error that kept appearing and we just couldn’t get it to stop. A call to ATAG and they sent an engineer out to fix it under warranty. Problem solved. Very happy with the boiler and customer service so far!
18 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear R Dean
Thank you for taking the time to share your experience.
We’re pleased to hear you chose ATAG after researching your options and receiving a recommendation from your plumber.
It’s great to know the long warranty and positive reviews gave you confidence in your decision.
We’re also glad our team was able to respond quickly when you experienced an issue and resolve it under warranty.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your kind words about both your boiler and our customer service—we really appreciate your feedback and your support.
Take care
ATAG Heating Technology
After 40 years of having solid fuel…
After 40 years of having solid fuel central heating it was a great experience to have a new gas boiler installed.
The heating engineer I used recommended an Atag boiler as they had good reputation and backup.
To have instant hot water and heating is a bonus for us and we have had no problems in the year that we have had it.
I would certainly recommend this boiler to anyone.
21 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Laurence
Thank you for sharing your experience.
We’re pleased to hear your transition from solid fuel central heating to an ATAG gas boiler has been such a positive one.
It’s great to know you’re enjoying the convenience of instant hot water and heating, and that your boiler has been performing reliably over the past year.
Thank you for your recommendation and for choosing ATAG.
Best wishes
ATAG Heating Technology
When I needed to replace my old boiler…
When I needed to replace my old boiler in 2019, I did a bit of research on A rated boilers. At the time, 2 brands stood out, Weissman and ATAG. I'd seen Weissman on advertising signs at ski events on TV but hadn't heard of ATAG before. After reading a number of reviews of both brands I was visited by a couple of local installers. In the end, whilst both were comparable, I chose the ATAG ic boiler. It proved to be a good choice, and we did notice a reduction in the gas bills running the boiler for similar periods as the old one. Annual servicing was reasonably priced, by the same firm that fitted it.
Overall, I've been very pleased with the ATAG boiler, both in terms of the cost to install, annual servicing and the running costs.
I can highly recommend.
21 de julho de 2026
Opinião espontânea
Resposta da ATAG Heating Technology UK Ltd
Dear Peter H
Thank you for taking the time to share such a detailed review.
We’re pleased to hear your research led you to choose an ATAG boiler and that it has continued to meet your expectations since its installation.
It’s great to know you’ve noticed lower running costs, found the servicing straightforward and reasonably priced, and have been happy with the overall performance of your boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
Fantastic kit.
Far more energy efficient than our previous boiler,cutting our utility bills. If we experience any problems, we only have to call Atag,they have qualified engineers on hand to answer any questions and assist with resolving the issues.
Initial outlay was more expensive than other boilers,but,it says what it says on the tin. It certainly is a remarkable boiler. I would highly recommend anyone considering a new boiler to choose ATAG.
21 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear customer
Thank you for taking the time to share your experience.
We’re pleased to hear your ATAG boiler has proven to be far more energy efficient than your previous one, helping to reduce your utility bills.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s also great to know you value the support available from our technical team, should you ever need assistance. This is one of the many benefits included with your boiler's extensive warranty, subject to annual servicing by a Gas Safe registered engineer.
We’re delighted you feel the investment has been worthwhile and that the boiler has lived up to your expectations.
Thank you for your recommendation and for choosing ATAG.
Best wishes
ATAG Heating Technology
Engineer arrived on time.Very…
Engineer arrived on time.Very pleasant,explained everything that I need to know.Can not recommend ths company high enough.
14 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear customer
Thank you for your kind feedback.
We’re pleased to hear the engineer arrived on time, was friendly and professional, and took the time to explain everything clearly on your recent warranty visit.
It’s wonderful to know you were so happy with the service provided.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We truly appreciate your recommendation and thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
The boiler was recommended by a trusted…
The boiler was recommended by a trusted friend, andfitted by an extremely competent plumber.
My wife and I have no concerns about the performance and once some degree of consistency returns to the market, I may be on a position to have some concrete idea as to its operating efficiency.
15 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Mr V Matich
Thank you for taking the time to share your feedback.
We’re pleased to hear your ATAG boiler came highly recommended and that it was installed by a skilled and trusted engineer.
ATAG Heating Technology only supplies boilers to Gas Safe registered engineers, ensuring installations are completed by qualified professionals.
It’s great to know you and your wife have been happy with its performance so far.
We hope that, as energy prices become more stable, you’ll also be able to see the long-term efficiency benefits.
Thank you for choosing ATAG.
Kind regards
ATAG Heating Technology
Replaced our boiler ,replacing a very…
Replaced our boiler ,replacing a very old boiler,
We have found this one to be very good heats very quickly and quietly.good value for money ,
We have saved about £700 on gas since we had it installed .
Would definitely recommend this ATAG boiler
16 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Jane Combes
Thank you for your fantastic feedback.
We’re so pleased to hear you’re enjoying the benefits of your new ATAG boiler.
It’s especially rewarding to know you’ve saved around £700 on your gas bills since installation, while also appreciating just how quietly the boiler operates and how quickly it heats your home.
Hearing about these real-life savings and improved comfort is exactly what we strive for.
Thank you for your recommendation and for choosing ATAG.
Kind regards
ATAG Heating Technology
The extra is worth itWhen I decided to change my heating…
When I decided to change my heating from warm air to a radiator system, I got three quotes. All were fairly similar but one company suggested I consider an Atag boiler. they gave me time to research Atag before I made up my mind. Although they are a little more expensive everything I read looked really positive and with an eighteen year guarentee. We went with the Atag and we couldn't be happier. the boiler performs well and the savings compared with warm air have been brilliant. Would definately reccomend spending the extra for an Atag boiler.
15 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear barrie wallis
Thank you for taking the time to share your experience.
We’re pleased to hear you took the time to research ATAG before making your decision and that you’ve been so happy with your choice.
It’s great to know your new heating system is performing well and that you’ve seen significant savings compared to your previous warm air system.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We’re also glad the long warranty gave you added confidence.
Thank you for your recommendation and for choosing ATAG.
Best Wishes
ATAG Heating Technology
Great boiler lot quieter than the last…
Great boiler lot quieter than the last one and at least 30%savings on bills
First years service was included one small warranty issue but was fixed very quickly
9 de julho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Michael Theurer
Thank you for your great feedback.
We’re pleased to hear your ATAG boiler is noticeably quieter than your previous one and that you’ve seen around a 30% saving on your energy bills.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
It’s also great to know that your first-year service was included and that the warranty issue you experienced was resolved quickly and efficiently.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate you taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Would recommend!
We inherited an ATAG boiler when we bought our property last year. 6 months after moving in there was an issue with the boiler pressure meaning that the boiler wasn’t working properly, which is not what we needed after just having a baby. I called ATAG and spoke to Lewis who was really helpful and we were contacted by an engineer almost immediately. The boiler was fixed in a matter minutes after needing a part replacement. Both Lewis and the engineer were really friendly, really helpful and the speed at which our issue was dealt with was really impressive.
16 de dezembro de 2025
Opinião espontânea
Resposta da ATAG Heating Technology UK Ltd
Dear Tora
Thank you for taking the time to share your experience.
We’re sorry to hear you experienced an issue with your boiler, especially at such an important time for your family.
We’re pleased to hear Lewis was able to help quickly and that an engineer attended promptly to resolve the issue with a replacement part.
It’s great to know both Lewis and the engineer provided friendly, professional service, and that everything was back up and running so quickly.
We’ll be sure to pass your kind comments on to Lewis and the team.
Thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I’ve had my ATAG boiler for a while now and couldn’t be happier with it. It’s been extremely reliable, quiet, and very efficient, keeping the house warm while helping to keep energy bills down.
The hot water is excellent, and the boiler responds quickly whenever it’s needed. You can really tell it’s a well-engineered, high-quality product.
If you’re looking for a dependable boiler that’s built to last, I’d definitely recommend ATAG. A great investment and a product I’d happily buy again.
14 de agosto de 2025
Resposta da ATAG Heating Technology UK Ltd
Dear mark
Thank you for taking the time to share your experience.
We’re pleased to hear your ATAG boiler has provided reliable, quiet, and efficient performance while helping to keep your home warm and your energy bills down.
It’s also great to know you’re happy with the hot water performance and the overall quality of the boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
Thank you for your recommendation and for choosing ATAG—we’re delighted to know it’s a product you would happily choose again.
Kind regards
ATAG Heating Technology
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