Günstige Produkte haben ihren Preis. In Form von Nichtzustellung nach sehr langen Wartezeiten. Finger weg! Lieber das Geld verschenken als es so zu verlieren.
A empresa respondeu
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Leia as opiniões dos outros
What a great product self adhesive film to cover a glass window - I love it & all my neighbours now want to know where I got it from! It was so easy to apply & it looks great. Grandado kept me infor... Ver mais
A empresa respondeu
Women Vintage Mesh Neck Ruff Detachable Tulle Ruffle Collar Renaissance Victorian Halloween Cosplay Costume Clown Choker Women Vintage Mesh Neck Ruff Detachable Tulle Ruffle Collar Renaissance Vict... Ver mais
A empresa respondeu
The green briki delivered to me had a power plug that was unsuitable for access to power in Australia. When the consultant from Grandado discussed this issue with me, she offered to forward an app... Ver mais
A empresa respondeu
3,9
Bom
450 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Quick delivery and product as described.
15 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Murray Phipps,
Thank you for your review.
Great to hear the delivery was quick and the product matched the description!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Hi I was disappointed not getting the…
Hi I was disappointed not getting the full package advertising 10 switches, I only got 1 switch, very disappointed because the job Not completed, I can't completed because I need at least 6 switches my question is? am I getting the rest of the switches soon please explain why they delight and why I didn't get what was promised in the package.
30 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi John Achis,
Thank you for your review.
We’re really sorry that you received not what you expacted. Please share your order details with us so we can check what happened and help you properly.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
What a great product
What a great product self adhesive film to cover a glass window - I love it & all my neighbours now want to know where I got it from! It was so easy to apply & it looks great. Grandado kept me informed regarding postage & I received the item within a fortnight (coming from the US) the cost was very reasonable & so was the postage. I would purchase from this firm again
16 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Judith Evenden,
Thank you for your review.
Wonderful to hear you love the film and that everything from communication to delivery went well.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Grandado
Fast post - Good Communication, Product as described. Trusted Seller ⭐️
1 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Greta,
Thank you for your review.
Happy to know you felt confident with the communication and the product as described.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Found the solution to my dilemma!
I have two lamps with glass shades. One got broken over a year ago. I contacted the company (ELGO) for a replacement only to be told that they don't have any because the model has been discontinued. I was determined to keep the lampshade because even without the shade, it still worked just fine. After trying many lighting shops and even Bunnings, I finally just did a Google search of the lampshade and accidentally came across Grandado. After SO long, I found a company that had what I was looking for!! I bought 2 new replacements because they aren't exactly the same as the old one, but they fit perfectly and look even better than the original! The ordering process was easy, email communication clear, and the shades arrived in a very secure package to ensure no breakages.
Thank you for solving my dilemma!
29 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi grace vella,
Thank you for your review.
We’re so glad you finally found the perfect replacement and that everything arrived safely and securely packed.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Stainless steel item actually plastic…
Item advertised as stainless steel but is plastic. Refused to provide return instructions instead offering either a 50% discount on item I dont want or 150% voucher to waste on some of their other rubbish.
23 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Chris Brown,
Thank you for your review.
We’re really sorry the item you received is plastic instead of stainless steel as expected and that the offered solutions were frustrating. Please share your order details with us so we can check this for you.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Resposta da Grandado
Hi Gus,
Thank you for your review.
Great to hear you’re happy with your product and the deal you got!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Not on carpet
The sticky pads are intended to keep mats in place on timber floors. I could not find a suitable product for
use on carpet floors. Tried these on carpet looks like it might work with 8 stickies to a mat.
21 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Barry White,
Thank you for your review.
We appreciate you sharing your experience!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Lower quality item sent…
I ordered a quality item made from aluminium and paid extra for that
Instead Grandado sent me a cheaper copy made from plastic, and still charged me for the aluminium item. Grandado said they would look into it, but l never heard from them again.
24 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Warren Cartwright,
Thank you for your review.
We’re really sorry you received a plastic item instead of the aluminium version you expected. As I checked, my colleague has contacted you. Hope you are satisfied with the solution.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Customer complaint set up to deter customers getting solutions
Order paid for arrived incomplete. Trying to get Grandado to do something required navigating a user interface designed to be difficult. Designed to make customers give up . It’s a cynical business model and my first experience on this platform is poor . I wouldn’t encourage anyone to use it
16 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi David Cranswick,
Thank you for your review.
We’re sorry that your order arrived incomplete and that the support process felt difficult to navigate. Please share your order details with us so we can review your case and help you.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
it works well sprays a long way
it was what i wanted and frt was quick
29 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi rob whitfield,
Thank you for your review.
Glad to hear it works well and arrived quickly.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Quick fast service item arrived with in…
Quick fast service item arrived with in days
22 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Shane Ryall,
Thank you for your review.
Happy to hear your item arrived quickly and the service felt fast.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Cable connector into MP3 player will not connect
Connector into MP3 player is too high - right shape and width, but it would not fit. I am using a high end ACTIVO CT-10 mp3 player. It might be a fit replacement cable for cheap Chinese mp3 players, but not for high end mp3 players. Just more Chinese rubbish. You never said it had to be ordered from China when I selected it. If I knew it was coming from China, I would not have ordered it, because the Chinese are incapable of producing high end product spare parts. Will not be using you again.
12 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Gronk,
Thank you for your review.
I’m sorry the cable didn’t fit your MP3 player and didn’t meet your expectations. Please share your order details so we can find the order and review what solution is possible for you.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I got what I ordered & am happy with…
I got what I ordered & am happy with the product
21 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Rodney & Wendy,
Thank you for your review.
Lovely to hear you received exactly what you ordered and are happy with it.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Fantastic item.
1 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Errol John Trimingham,
Thank you for your review.
Great to hear you’re enjoying the item.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Resposta da Grandado
Hi Joe Gonsalves,
Thank you for your review.
Glad to hear your order arrived, thanks for the update.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
product as described
product as described. fast and efficient. fragile item that was well packaged.
21 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Neil Potter,
Thank you for your review.
Happy to hear the item matched the description and arrived well packaged.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Placed an order but the shipping terms…
Placed an order but the shipping terms were not communicated at checkout. I contacted the company for a cancellation of the order but they refused and said the delivery can take up to 25 business days (5 weeks). This means i cannot return the items until 5 weeks from now. And then an additional 2 weeks after they receive them for a refund to be processed. This breaks the Australian consumer law.
20 de janeiro de 2026
Opinião espontânea
Resposta da Grandado
Hi Jamil S,
Thank you for your review.
We apologize that delivery times were not clear when you placed your order.
Our delivery times are approximately 2-6 weeks (delivery counts in business days, weekends are not included). It’s stated on every product page in “Shipping and delivery times”.
We hope to have informed you sufficiently.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Great product (bee charm)
Great product (bee charm), price and delivery time. Thank you.
19 de dezembro de 2025
Opinião espontânea
Resposta da Grandado
Hi customer,
Thank you for your review.
So glad you liked the bee charm and that the price and delivery timing worked well for you.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
After placing an order on 25th October…
After placing an order on 25th October I was informed that it had been delivered. No such delivery was received. when looking at trace of package the following message was received. "Your package has been delivered! It may be that the package is in your mailbox, or has been delivered to the neighbors, or that the delivery person is calling you."
9 de dezembro de 2025
Opinião espontânea
Resposta da Grandado
Hi Len,
Thank you for your review.
I’m really sorry to hear that the tracking shows “delivered” while nothing arrived. I will send you all the delivery details so you can check it once again. If it won't help, just reply to my email.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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