Grandado Opiniões 

480
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Women Vintage Mesh Neck Ruff Detachable Tulle Ruffle Collar Renaissance Victorian Halloween Cosplay Costume Clown Choker Women Vintage Mesh Neck Ruff Detachable Tulle Ruffle Collar Renaissance Vict... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our order was lost with Australia post Alexandra was quick to rectify and send me a new package. The new package arrived within the week Product is as described

A empresa respondeu

Classificada 5 em 5 estrelas

What a great product self adhesive film to cover a glass window - I love it & all my neighbours now want to know where I got it from! It was so easy to apply & it looks great. Grandado kept me infor... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Bought a 30PCS/pack Baby Children Educational Colorful Plastic Traditional Mikado Spiel Pick Up Sticks With Box Game Kids. The sticks are really small and of poor quality. Photos make believe the stic... Ver mais

A empresa respondeu


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

480 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(480)

74 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The product I ordered arrived

I am expecting a Track suit in blue and white, and thought that my Shark Steamer pads were sent from Grandado? Is the track suit still to come?

13 de fevereiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Sandra Leigh,

Thank you for your review.

Lovely to hear your order arrived quickly, well packed, and exactly as expected.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 2 em 5 estrelas

Well the fuel shark plug in it kind of…

Well the fuel shark plug in it kind of works for about 3 days then the fuse blows then it will not work now I have blown 4 fuses in the last 2 weeks so in fact it is costing me money not saving money so this plug in is no good for a Mitsubishi triton 2024 model

12 de fevereiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Nicholas Williams,

Thank you for your review.

We’re sorry to hear the device caused repeated fuse issues. Please share your order details with us so we can check compatibility and help you further.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

green briki - coffee maker

The green briki delivered to me had a power plug that was unsuitable for access to power in Australia.
When the consultant from Grandado discussed this issue with me, she offered to forward an appropriate adapter suitable for my needs.
I was very happy with the outcome and I thank you.

23 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Joanna Diasinas,

Thank you for your review.

We’re glad we could quickly resolve the plug issue and send an adapter that works for Australia. Happy to hear you were satisfied with the outcome!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

guitar machine heads

I had ordered a pair of guitar machine heads, but received only one after a long long waiting. Now I cannot use it, have to go locally and buy a new set here in Australia.
Be careful of this Company, they mislead you to buy products by tricking you.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Stephen,

Thank you for your review.

We’re really sorry that you received only one machine head after such a long wait and couldn’t use it as planned. Please share your order details with us so we can check what went wrong and help you.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

Totally poor service and customer relations!!!!

I received the wrong product. I notified Granado and followed the returns and refund guidelines. I was contacted and received an apology and acknowledgement that it was incorrect. I was then offered a 125% voucher which I declined and requested a full refund as per returns and refunds policy. I was then given a final solution of 150% voucher. This is totally unacceptable and corrupt and not in line with policy. Totally poor service and customer relations!!!! Yet to hear back after once again requesting a refund.

29 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Peter K,

Thank you for your review.

We’re really sorry you received the wrong product and that the offered solutions didn’t match your request. Please share your order details with us so we can review your case and help you.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Easy to use and delivery was…

Easy to use and delivery was surprisingly fast! Within a week I had my order!!

30 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi George Tzanopoulos,

Thank you for your review.

Great to hear everything was easy and that your order arrived so quickly.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Delivery was timely as promised

Delivery was timely as promised.
The knives I received are excellent

30 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Kev G,

Thank you for your review.

Happy to know the delivery was on time and that you’re pleased with the knives!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

sophisticated martini glasses

Ordered beautiful martini glasses, which arrived really well packaged.

16 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Melissa Williams,

Thank you for your review.

Glad your martini glasses arrived safely and well packed.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 4 em 5 estrelas

Solar lantern

I had bought one of these lanterns previously and expected this one to be the same, but it is not. This one is plastic (previous one is metal) and although picture appeared to be the same as the one I had, it is not.

30 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Lynette,

Thank you for your review.

We’re sorry the lantern you received is different from the one you expected based on the picture. Please share your order details with us so we can check this for you.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

Hi I was disappointed not getting the…

Hi I was disappointed not getting the full package advertising 10 switches, I only got 1 switch, very disappointed because the job Not completed, I can't completed because I need at least 6 switches my question is? am I getting the rest of the switches soon please explain why they delight and why I didn't get what was promised in the package.

30 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi John Achis,

Thank you for your review.

We’re really sorry that you received not what you expacted. Please share your order details with us so we can check what happened and help you properly.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

What a great product

What a great product self adhesive film to cover a glass window - I love it & all my neighbours now want to know where I got it from! It was so easy to apply & it looks great. Grandado kept me informed regarding postage & I received the item within a fortnight (coming from the US) the cost was very reasonable & so was the postage. I would purchase from this firm again

16 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Judith Evenden,

Thank you for your review.

Wonderful to hear you love the film and that everything from communication to delivery went well.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Grandado

Fast post - Good Communication, Product as described. Trusted Seller ⭐️

1 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Greta,

Thank you for your review.

Happy to know you felt confident with the communication and the product as described.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Found the solution to my dilemma!

I have two lamps with glass shades. One got broken over a year ago. I contacted the company (ELGO) for a replacement only to be told that they don't have any because the model has been discontinued. I was determined to keep the lampshade because even without the shade, it still worked just fine. After trying many lighting shops and even Bunnings, I finally just did a Google search of the lampshade and accidentally came across Grandado. After SO long, I found a company that had what I was looking for!! I bought 2 new replacements because they aren't exactly the same as the old one, but they fit perfectly and look even better than the original! The ordering process was easy, email communication clear, and the shades arrived in a very secure package to ensure no breakages.
Thank you for solving my dilemma!

29 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi grace vella,

Thank you for your review.

We’re so glad you finally found the perfect replacement and that everything arrived safely and securely packed.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

Stainless steel item actually plastic…

Item advertised as stainless steel but is plastic. Refused to provide return instructions instead offering either a 50% discount on item I dont want or 150% voucher to waste on some of their other rubbish.

23 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Chris Brown,

Thank you for your review.

We’re really sorry the item you received is plastic instead of stainless steel as expected and that the offered solutions were frustrating. Please share your order details with us so we can check this for you.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 4 em 5 estrelas

Great deal

Happy with product

29 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Gus,

Thank you for your review.

Great to hear you’re happy with your product and the deal you got!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 4 em 5 estrelas

Not on carpet

The sticky pads are intended to keep mats in place on timber floors. I could not find a suitable product for
use on carpet floors. Tried these on carpet looks like it might work with 8 stickies to a mat.

21 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Barry White,

Thank you for your review.

We appreciate you sharing your experience!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 2 em 5 estrelas

Lower quality item sent…

I ordered a quality item made from aluminium and paid extra for that
Instead Grandado sent me a cheaper copy made from plastic, and still charged me for the aluminium item. Grandado said they would look into it, but l never heard from them again.

24 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Warren Cartwright,

Thank you for your review.

We’re really sorry you received a plastic item instead of the aluminium version you expected. As I checked, my colleague has contacted you. Hope you are satisfied with the solution.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

Customer complaint set up to deter customers getting solutions

Order paid for arrived incomplete. Trying to get Grandado to do something required navigating a user interface designed to be difficult. Designed to make customers give up . It’s a cynical business model and my first experience on this platform is poor . I wouldn’t encourage anyone to use it

16 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi David Cranswick,

Thank you for your review.

We’re sorry that your order arrived incomplete and that the support process felt difficult to navigate. Please share your order details with us so we can review your case and help you.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

it works well sprays a long way

it was what i wanted and frt was quick

29 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi rob whitfield,

Thank you for your review.

Glad to hear it works well and arrived quickly.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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