Grandado Opiniões 

480
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Women Vintage Mesh Neck Ruff Detachable Tulle Ruffle Collar Renaissance Victorian Halloween Cosplay Costume Clown Choker Women Vintage Mesh Neck Ruff Detachable Tulle Ruffle Collar Renaissance Vict... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our order was lost with Australia post Alexandra was quick to rectify and send me a new package. The new package arrived within the week Product is as described

A empresa respondeu

Classificada 5 em 5 estrelas

What a great product self adhesive film to cover a glass window - I love it & all my neighbours now want to know where I got it from! It was so easy to apply & it looks great. Grandado kept me infor... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Bought a 30PCS/pack Baby Children Educational Colorful Plastic Traditional Mikado Spiel Pick Up Sticks With Box Game Kids. The sticks are really small and of poor quality. Photos make believe the stic... Ver mais

A empresa respondeu


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

480 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(480)

74 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick fast service item arrived with in…

Quick fast service item arrived with in days

22 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Shane Ryall,

Thank you for your review.

Happy to hear your item arrived quickly and the service felt fast.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

Cable connector into MP3 player will not connect

Connector into MP3 player is too high - right shape and width, but it would not fit. I am using a high end ACTIVO CT-10 mp3 player. It might be a fit replacement cable for cheap Chinese mp3 players, but not for high end mp3 players. Just more Chinese rubbish. You never said it had to be ordered from China when I selected it. If I knew it was coming from China, I would not have ordered it, because the Chinese are incapable of producing high end product spare parts. Will not be using you again.

12 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Gronk,

Thank you for your review.

I’m sorry the cable didn’t fit your MP3 player and didn’t meet your expectations. Please share your order details so we can find the order and review what solution is possible for you.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

I got what I ordered & am happy with…

I got what I ordered & am happy with the product

21 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Rodney & Wendy,

Thank you for your review.

Lovely to hear you received exactly what you ordered and are happy with it.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Fantastic item.

1 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Errol John Trimingham,

Thank you for your review.

Great to hear you’re enjoying the item.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Order arrived

Order arrived. Thank you.

19 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Joe Gonsalves,

Thank you for your review.

Glad to hear your order arrived, thanks for the update.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 4 em 5 estrelas

product as described

product as described. fast and efficient. fragile item that was well packaged.

21 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Neil Potter,

Thank you for your review.

Happy to hear the item matched the description and arrived well packaged.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

Placed an order but the shipping terms…

Placed an order but the shipping terms were not communicated at checkout. I contacted the company for a cancellation of the order but they refused and said the delivery can take up to 25 business days (5 weeks). This means i cannot return the items until 5 weeks from now. And then an additional 2 weeks after they receive them for a refund to be processed. This breaks the Australian consumer law.

20 de janeiro de 2026
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Jamil S,

Thank you for your review.

We apologize that delivery times were not clear when you placed your order.
Our delivery times are approximately 2-6 weeks (delivery counts in business days, weekends are not included). It’s stated on every product page in “Shipping and delivery times”.

We hope to have informed you sufficiently.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Great product (bee charm)

Great product (bee charm), price and delivery time. Thank you.

19 de dezembro de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi customer,

Thank you for your review.

So glad you liked the bee charm and that the price and delivery timing worked well for you.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

After placing an order on 25th October…

After placing an order on 25th October I was informed that it had been delivered. No such delivery was received. when looking at trace of package the following message was received. "Your package has been delivered! It may be that the package is in your mailbox, or has been delivered to the neighbors, or that the delivery person is calling you."

9 de dezembro de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Len,

Thank you for your review.

I’m really sorry to hear that the tracking shows “delivered” while nothing arrived. I will send you all the delivery details so you can check it once again. If it won't help, just reply to my email.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

kind and respectfull

de mevrouw van de klantenservice was va het eerste moment vriendelijk en respectvol. Zij deed me meerdere voorstellen over het ondeugdelijke product. Uiteindelijk tot een prima oplossing gekomen met een gehele terugbetaling van het aankoopbedrag. Keurige toon en erg behulpzaam

30 de outubro de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Wil,

Thank you for your review.

We’re really happy to hear that our customer service team treated you kindly and helped you find a good solution, that’s exactly the experience we want for our customers!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

Der Scherenkopf von STIHL ist nicht von…

Der Scherenkopf von STIHL ist nicht von STIHL!!! Seine Schneidekraft ist bedauernswert, d. h. schneidet nicht. Stösst das Gras vor sich hin. Definitiv unbrauchbar.

24 de setembro de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Liselotte F.,

Thank you for your review.

I’m really sorry the trimmer head didn’t meet your expectations and wasn’t as strong as expected. Could you please share your order details so we can look into this and find a proper solution?

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Easy and quick to deal with the staff

11 de setembro de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Gus,

Thank you for your review.

Great to hear you found it easy and quick to deal with our staff!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Really helpful staff and trustworthy company

The company staff were exceptional in getting straight back to me with a really helpful outcome to my enquiry. The person was kind and helpful and appropriate and understanding to the circumstances. The very quick response was super helpful as it put my mind at ease.

Because of this I'll definitely buy from grandado again and recommend the company to my friends.

They are reliable and trustworthy company

Thank you again

22 de agosto de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Rebecca,

Thank you for your review.

We’re so glad our staff could help quickly and kindly, and that it gave you peace of mind. It means a lot to know you see us as reliable and trustworthy team.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

GREAT CUSTOMER SUPPORT

Initially wrote a negative review but boy was I wrong. After saying that my item arrived with an EU electrical plug, which I missed in the description of the item they offered to send the correct plug. This they did not have to do.

28 de julho de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Maree Hearn,

Thank you for your review.

Really appreciate the update, glad our team could turn things around and help you with the plug.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

There said the item would arrive within…

There said the item would arrive within 5 business days. Im waiting already 3 months but still nothing. It still not even posted. I tried to cancel that order but they said it's not possible. I do not recommend this page to anyone! Its a scam!

28 de março de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Indrek Matrov,

Thank you for your review.

As I checked, your order was sent on 25 June and is delivered now.
If you meant another order at our website, please, share your order details with me. I will find it and contact you. I just clicked "find reviewer".

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Tia and her staff were very helpful in…

Tia and her staff were very helpful in providing me with the correct technical information that I needed. Quick question and response time. Happy to buy from again.

17 de junho de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Dominic,

Thank you for your review.

Glad to hear Tia and the team were helpful, we’ll be happy to have you back anytime!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Good

Good, product was in good condition

15 de novembro de 2024
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Wendy,

Thank you for your review.

Happy to hear the product arrived in good shape, enjoy it!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

Good Quality

Received what I needed, it took some time but it was good quality and exactly what I needed.

17 de abril de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Ruchika Rawat,

Thank you for your review.

Happy it was worth the wait and matched what you needed, enjoy!

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 1 em 5 estrelas

wrong product

3 de abril de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Logan,

Thank you for your review.

Sorry to hear you received the wrong item – that’s definitely not what we aim for. Please send us your order details so we can resolve this for you.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

Classificada 5 em 5 estrelas

The shower hose was just what we needed…

The shower hose was just what we needed to finish our bathroom renovation. This was the only one metre house we could find and it was a good price. The only draw back is plastic fittings.

12 de abril de 2025
Opinião espontânea
logótipo da Grandado

Resposta da Grandado

Hi Peter Brown,

Thank you for your review.

Great to hear it completed your renovation! We'll definitely note your feedback about the plastic fittings.

Wishing you a pleasant day!

With best regards,
Lia from Grandado

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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