I went to Stratford Mercedes looking for a 4x4 style vehicle. Id had a recommendation from my partner who had recently purchased a EQS, which he is very pleased with. He recommended going to see Dan... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Alex Voss the sales person at group 1 Hailsham was very informative when it came to describing the extra products available to purchase with the car. He also made every effort to ensure I understood... Ver mais
A empresa respondeu
The application and features of the policy and protection were worth the cost, I ahve ahd this before and valued that I didnt need to do much. Thanks Julie and its generally good IF I can type prop... Ver mais
A empresa respondeu
Thomas Sutton at Hyundai Portsmouth is the loveliest salesperson I have met . He was very knowledgeable about the car I was inquiring about and reassured me about changing cars within the Hyundai rang... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros de automóveis
- também em
- Agência de seguros
- Companhia de seguros
- Corrector de seguros
- Serviços financeiros não bancários
Escrito pela empresa
At AutoProtect, our Customer Care team is dedicated to the principles of Treating Customers Fairly and Consumer Duty. We always aim to provide our customers with a positive experience and a remarkable journey. Our award-winning AutoProtect App provides a customer journey that supports our policyholders with simple and easy to use claims and product administration capability that removes the friction from what can be a stressful time in their lives.
Escrito pela empresa
Excellent Customer Service
"Very professional and helpful staff - could not be more satisfied with the whole experience."
Irina via Trustpilot
Informações de contacto
Warwick House, CM19 5DY, Harlow, Reino Unido
- 01279 456 500
- sales@autoprotect.co.uk
- autoprotect.co.uk
4,6
Excelente
31 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Add on comfort
The availability of protective products to aid the new car purchase was a welcome addition to the whole process. Whilst not compulsory and not inexpensive add on, their presence provided comfort.
22 de setembro de 2026
Resposta da AutoProtect
Hi Christopher,
Thanks for your feedback. We’re pleased the additional protection offered reassurance and complemented your new car purchase.
Kind regards,
Julie
Easy to use app
Easy to use app
Straightforward claims process
25 de outubro de 2026
Opinião espontânea
Resposta da AutoProtect
Hi Julian,
Thanks for your feedback. We’re pleased you found the app easy to use and the claims process straightforward.
Kind regards,
Julie
Couldn't get code to work 5 attemps
Couldn't get code to work 5 attemps
Good after that
25 de outubro de 2026
Opinião espontânea
Resposta da AutoProtect
Hi Maureen,
Thanks for your feedback. We’re sorry the code took several attempts to work, but we’re pleased the process went well once you gained access.
Kind regards,
Billy
Resposta da AutoProtect
Hi Dene,
Thanks for your feedback. We’re pleased you received helpful service.
Kind regards,
Julie
Resposta da AutoProtect
Hi Trevor,
Thanks for your feedback. We’re pleased the product delivered exactly what you expected.
Kind regards,
Julie
New customer
This is the first time that I have used this company. I received all the information needed to claim if I ever need to, by email, the following day after purchase.
15 de outubro de 2026
Resposta da AutoProtect
Hi,
Thanks for your feedback. We’re pleased you received all the information you needed promptly following your purchase.
Kind regards,
Julie
The service they offer
The service they offer. Best protection you can add at a good price.
22 de outubro de 2026
Resposta da AutoProtect
Hi Vini,
Thanks for your feedback. We’re pleased you value the protection provided and found it competitively priced.
Kind regards,
Julie
Resposta da AutoProtect
Hi David,
Thanks for your feedback. We’re pleased you were happy with the processes involved.
Kind regards,
Julie
Awesome!!!
24 de outubro de 2026
Resposta da AutoProtect
Hi Martins,
Thanks for your feedback. We’re pleased you had such a positive experience.
Kind regards,
Julie
Straightforward transaction and…
Straightforward transaction and completed as part of the purchase process. Cheers
20 de outubro de 2026
Resposta da AutoProtect
Hi Reg,
Thanks for your feedback. We’re pleased the cover was arranged straightforwardly as part of your vehicle purchase.
Kind regards,
Julie
Resposta da AutoProtect
Hi Helen,
Thanks for your feedback. We’re pleased the process was easy and straightforward and that the protection provides peace of mind.
Kind regards,
Julie
Whole experience of buying the car was…
Whole experience of buying the car was great. Kieran was very professional but friendly explaining everything clearly. Would highly recommend
22 de outubro de 2026
Resposta da AutoProtect
Hi Ness,
Thanks for your feedback. We’re pleased Kieran was professional and friendly and explained everything clearly throughout your purchase.
Kind regards,
Julie
Resposta da AutoProtect
Hi Martin,
Thanks for your feedback. We’re pleased Luke provided helpful, first-class service.
Kind regards,
Julie
Resposta da AutoProtect
Hi,
Thanks for your feedback. We’re pleased you found the submission process easy.
Kind regards,
Julie
Resposta da AutoProtect
Hi Sally,
Thanks for your feedback. We’re pleased Millie was consistently helpful, knowledgeable and polite.
Kind regards,
Julie
The were really helpful in all aspects…
The were really helpful in all aspects of me buying a car.A top car company.
23 de outubro de 2026
Resposta da AutoProtect
Hi John,
Thanks for your feedback. We’re pleased the team were helpful throughout your vehicle purchase.
Kind regards,
Julie
I had a similar product with my last…
I had a similar product with my last car, and was very keen to have it done on my new BMW,
Staff very friendly and efficient in what they do , car looks great.
24 de outubro de 2026
Resposta da AutoProtect
Hi,
Thanks for your feedback. We’re pleased the team were friendly and efficient and that you’re happy with how your new car looks.
Kind regards,
Julie
Protect yourself and car
The application and features of the policy and protection were worth the cost, I ahve ahd this before and valued that I didnt need to do much.
Thanks Julie and its generally good IF I can type properly!
22 de outubro de 2026
Resposta da AutoProtect
Hi David,
Thanks for your feedback. We’re pleased you value the policy’s features and found the protection easy to arrange.
Kind regards,
Julie
Nice and easy with not much to do my end
21 de outubro de 2026
Resposta da AutoProtect
Hi Neil,
Thanks for your feedback. We’re pleased the process was easy and required very little from you.
Kind regards,
Julie
Resposta da AutoProtect
Hi Sharon,
Thanks for your feedback. We’re pleased you received excellent service and had such a positive experience with us.
Kind regards,
Julie
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.