I turned to them when I needed help in locating help with finding a care home for my mother. Within 24 hours, I started receiving calls from excellent care homes in the area, and within a week fou... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I turned to them when I needed help in locating help with finding a care home for my mother. Within 24 hours, I started receiving calls from excellent care homes in the area, and within a week fou... Ver mais
A empresa respondeu
I placed a request in Autumna abd they were extremely resourceful and offered various options and could reacted wert efficient and prompt manner 🙏 thank you
A empresa respondeu
I was pleased with the response l received from Autumna. I was contacted by several institutions very quickly. In the end we decided against respite care and thought we would manage as a family, but w... Ver mais
A empresa respondeu
I can't thank Debbie enough for her phone call at 5.45 last night - I wasn't expecting a call back that quickly. She listened magnificently to my query and gave me reassurance and calm, sensible advi... Ver mais
A empresa respondeu
Find the right Elderly Care with Free Expert Advice and the most detailed searchable Directory of Care Homes, Nursing Homes, and Homecare services in the UK.
Park House, 89 Warwick Park, TN2 5ET, Tunbridge Wells, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolutely fantastic website and after service. Any one looking for a care home should use Autumna

Resposta da Autumna
They managed to get me a lot of responses from local care homes

Resposta da Autumna
They found the information I needed almost immediately. Gold star.

Resposta da Autumna
Having a list of local care homes and availability prices very helpful 😀

Resposta da Autumna
I contacted Autumna after seeing them on line when I looked up cares as I'm not happy with the ones social services have given me they responded quickly to my request for information asked all the right questions with no pressure for an answer and the reviews are good too

Resposta da Autumna
Great experience, easy to use, great information and support if required. No forceful sales team or

Resposta da Autumna
Keeping in touch is nice to know someone cares

Resposta da Autumna
Kept in touch with new properties and extend the geographical area

Resposta da Autumna
I filled in Autumna's enquiry form on line and got a response within minutes. They provided a list of six care homes in our area. I contacted two, one was full and was for dementia patients only but the other had a vacancy and we arranged a visit.

Resposta da Autumna
All the relevant information was in one place and easily accessible. Using the contact details I received responses and arranged visits quickly to suit me and my patents. The support and follow up, after my initial enquiry. Was very good and helpful.

Resposta da Autumna
Autumna listened to me and my requirements and came up with good suggestions. Friendly follow-ups offered further help.

Resposta da Autumna
Roni was incredibly kind when helping me explore care options for a loved one, taking the time to send me very thorough emails with all the information we'd discussed and more. Her knowledge was invaluable. Thank you, Roni!

Resposta da Autumna
Following my contact with Autumna l received relevant information from a number of organisations dealing with retirement properties. Some of them l would not have thought to contact myself

Resposta da Autumna
Excellent independent source of advice - they cannot solve all your problems as the area of residential/ nursing care and social care in general is a mess - but they can help you navigate it. My mother into one of the homes that they made me aware of. I'd seen some on their list and been unimpressed but did not know about this one and they've been brilliant with my mother (who can be quite challenging). Thanks.

Resposta da Autumna
When a relative needed help there seemed to be so many companies to look at. By using Autumna, they quickly provided a shortlist, in our area, offering hourly rates. I considered 4 of the companies online, leading to meeting 2 of them. Our favourite was appointed in just a week.

Resposta da Autumna
My Wife’s health is going through a bad phase and my time is taken up with looking after her. As soon as the situation improves I will contact you. Thanks for your patience.

Resposta da Autumna
Just the fact that you keep in touch with any changes and news,thank you.

Resposta da Autumna
Very helpful with sending us information and following up.

Resposta da Autumna
I searched for care homes in my locality and was pleasantly surprised by tge amount of detail provided for each care home together with a short list which was particularly useful in view of tge number of homes in the full list.

Resposta da Autumna
I was looking for help in finding a Care Home and I used Autumna. They responded quickly to my enquiry. Looking for a Care Home is a difficult process and one that needs to be taken slowly and carefully. Autumna were helpful but not at all pushy. I am not at all certain now what radius/distance I selected. Not all the suggested Homes were suitable because of this - so think about how far you are prepared to travel to see your loved one - there and back. 10-15 miles may not seem much but when you double it to get back home - that's a fair distance and time. We learn as we go along - check out the status: residential or nursing, nhs funded, weekly costs, whether they require a deposit, a set monthly "allowance" for extras costs (hair, chiropody etc..). Talk to people you know, they may be able to recommend a Care Home - or the reverse.

Resposta da Autumna
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