Barbour ABI Opiniões 587

Been working with Nathalie the client services accounts manager for several weeks now and have found her help and tutorials first rate.

Thankyou.

We've used Barbour ABI now for a couple of years, and the information we've gained has played an important part in our business growth. At the start they were most helpful in getting us using the platform effectively, and the regular check ins have been welcome, but not over the top. Overall a really great service

I have just completed my training with Lynsey and she was exellent. She went through everything I needed to know in a clear and concise manner and I was able to ask any questions I needed to. The system is really user friendly and easy to navigate which is great.

We use the system daily and whenever we need help Helen is at the end of a phone and will help us beyond our expectations!
The team are also helpful and friendly!
Thank you so much!
Sue tostevin

The new "Ask" feature is seriously good; and only restricted by your imagination.
Ask a question - such as "All projects in Portsmouth with completion date in next 6 months" and you will get a list of projects.
Simple.

They are good for nothing

Jayne Ford

Jayne has been excellent since I joined Meridian helping me to use Barbour ABI correctly and get the most out of it. She is extremely helpful always smiling and very knowledgable

Innovative and easy to use UI, plenty of information on the projects within our regions and our sector.

Any issues we have had have been quickly addressed or taken into account by our representatives at the Barbour team.

Yesterday we had teams meeting with our account manager Gary from Barbour ABI. Our business ( BSE) wanted more CRM alignment with the Barbour software. Gary was was incredibly knowledgeable on how our business could be more efficient and make changes with data to optimise performance. Gary is a credit to the company offering solutions and outstanding customer service. Well Done Gary.

I have always found Barbour ABI to be a great business tool but for me it is the human support that is given, that is the best feature. Matt Cullum has always gone above and beyond to help me, nothing is too much trouble and he is always genuinely interested what I am doing and what I am trying to achieve. He is a great account manager!

Great system with a very easy user interface. Support is also great.
Leads are pretty up to date but like all in this field, gathering this information can prove difficult. I personally use ABI to give me an overview of the projects which I then feed into my project planning.

This platform is really useful and I have had some great results from using the data. Carla is very helpful and nothing is too much trouble.

It is the worst company to use. Full of fake promises and rosy pictures. Got no connection whatsoever. Please save money and not get ripped off.

New to Barbour had a training session with Marc today which was very insightful it has helped develop my strategy for the sales team focus over the coming months using Barbour ABI

Thanks Marc

Don't waste your money!
We were promised up to date contact details for potential leads but around 95% of people had left the companies we contacted.

We had definitely been mis-sold this service by Barbour ABI and have tried to cancel it on numerous occasions.

They have now instructed a debt collection agency to recover monies owed for a non existent service.

Kate Biddle is my account manager and nothing is ever to much to ask; always on hand to assist with anything I require and always gets back to me quickly. Since having closer dealings with Kate, we feel we are getting more than ever before out of the software.

Jayne and Lynsey were excellent, their training really clarified how the website works and how helpful it can be.

AB Heritage have subscribed to Barbour for a few years now and the customer service is excellent. We use their services to support our marketing activities and I have found the data to be accurate and complete for the key data we require. I would certainly recommend to other small consultancies working in the construction sector.

Helpful, Responsive and Honest

Jenny was always very helpful in the time she was managing our account, we are now moving onto our parent companies license but I fully expect the same level of service will continue with our new account manager.