Big thank you to Damian who taught us all the best tricks to get the best out of what was already a fabulous tool. Always helpful, always friendly and always with a new tip to share, nothing is... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Big thank you to Damian who taught us all the best tricks to get the best out of what was already a fabulous tool. Always helpful, always friendly and always with a new tip to share, nothing is... Ver mais
A empresa respondeu
A fantastic, easy to use tool, crucial to us in both identifying new prospecting opportunities & providing key stakeholder information. Phil is hands on, always available should we need a steer & our... Ver mais
A empresa respondeu
Having been a customer for several years we wanted to know if there were any top tips for refining searches to track down more leads, so we called one of our account managers Joe Stevens. He came in t... Ver mais
A empresa respondeu
We've used Barbour ABI now for a couple of years, and the information we've gained has played an important part in our business growth. At the start they were most helpful in getting us using the pla... Ver mais
A empresa respondeu
Escrito pela empresa
Barbour ABI provides visibility of the entire UK project landscape, helping the construction supply-chain build sustainable pipelines and achieve growth.
As a customer-centric business, we pride ourselves on putting construction projects and industry knowledge into the hands of our customers.
By understanding the latest industry trends and developments, armed with access to the most up to date and accurate construction project information, our customers make data-led decisions to build brand awareness and achieve growth in the construction industry.
Our team of local specialist researchers is the largest in the UK. We make over one million research calls every year, saving our customers time and effort so they can focus on what they do best. With dedicated customer success and customer support teams available, we work to understand every customer’s unique challenges and goals, with an objective of helping them to maximise their return on investment with us.
Our mission is to provide a best-in-class customer experience so that Barbour ABI becomes a business-critical partner to every one of our customers.
What sets us apart?
Hinderton Point, Lloyd Drive, Cheshire Oaks, CH65 9HQ, Ellesmere Port, Reino Unido
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Barbour ABI is intuitive and insightful to use, even for the new user, intuitive software coupled with a really helpful and responsive help chat with Lira it's easy to keep growing in knowledge of the system as you go along. Grow as you go !

Resposta da Barbour ABI
Barbour ABI has been a huge help in developing our specification business'. It is a great tool and really easy to use with so much included. Jayne is exceptional in giving training on how to navigate the features to best suit your needs, and it was a great experience to visit head office where Matt gave me a tour of each department. All staff were friendly, professional and a pleasure to meet.

Resposta da Barbour ABI
Had an amazing experience with Kate Biddle today, assisted with all my enquiries.

Resposta da Barbour ABI
without ABI my job would be so much harder. They are always able to respond to the queries within minutes, will do research on the merest snippets of information and somehow come up with the goods.

Resposta da Barbour ABI
Kate Biddle has been superb whenever i have dealt with her and Barbour ABI. I highly recommend and the service is first class.

Resposta da Barbour ABI
It is an easy to use platform offering reliable and up to date information on most projects coupled with fantastic customer services and quick responses. Highly recommended.

Resposta da Barbour ABI
Excellent communication from the whole team. No pressure in signing up and very helpful in organising a trial of the product and service.

Resposta da Barbour ABI
Great Help from Marc & Lira this week, been super helpfull with all my enquries!!

Resposta da Barbour ABI
Barbour were great to work with! We haven’t ever used a service like this before but we’ll definitely be renewing in the new year! Fay was particularly helpful and always a pleasure to deal with! Especially when we were first starting out she made the whole process go so smoothly.
I have recommended them to other businesses too.

Resposta da Barbour ABI
Every member of staff I have spoken to has been extremely helpful and explained everything in great detail. I would highly recommend.

Resposta da Barbour ABI
First of all Barbour is an absolutely brilliant tool for lead generation in the Construction Industry. I really can't do my job to the level I like without it.
Second of all the team are all great. They are clued up and patient with their clients.
Thirdly, I'd like to give a shout out to Jenny Wood, she's always looking to go that extra mile for us. First class Account Management with a smile. Any issues or help needed and she'll be there for us.
Highly recommended.

Resposta da Barbour ABI
Support from Lira on a technical matter was highly efficient, friendly and supportive.

Resposta da Barbour ABI
Great service , very quick response . Thank you Lira Mitchell !

Resposta da Barbour ABI
The support and willingness to help from everyone i have dealt with at Barbour ABI has always been above and beyond, especially from Carla and Meg.
Great to use and highly recommend

Resposta da Barbour ABI
Kate has been superbly responsive and efficient with the tasks we needed to complete - it has been very much appreciated - thank you

Resposta da Barbour ABI
Had a small glitch
Kate sorted very quickly with no fuss

Resposta da Barbour ABI
Nearly all the company information is out of date, job roles for companies are missing, the number of contacts is very low. They only really have information for the client and architect. For the same price as glenigans, this is ridiculous. Would not recommend this service.

Resposta da Barbour ABI
Looking for some help on access levels etc. on Barbour ABI. Luckily Nathalie got in touch very quickly. Very helpful and excellent positive tone in all communications. Referred to another team and all looking good to get the correct outcome.
Excellent customer service/support

Resposta da Barbour ABI
The Training session was great because it was tailored to my needs and Marc Johnson was deliberate on how i could use the platform better for my work and i really appreciated that.

Resposta da Barbour ABI
Reliable and up to date information on most projects. I dealt with Kate Biddle who is very helpful.

Resposta da Barbour ABI
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