Big thank you to Damian who taught us all the best tricks to get the best out of what was already a fabulous tool. Always helpful, always friendly and always with a new tip to share, nothing is... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A fantastic, easy to use tool, crucial to us in both identifying new prospecting opportunities & providing key stakeholder information. Phil is hands on, always available should we need a steer & our... Ver mais
A empresa respondeu
Having been a customer for several years we wanted to know if there were any top tips for refining searches to track down more leads, so we called one of our account managers Joe Stevens. He came in t... Ver mais
A empresa respondeu
We've used Barbour ABI now for a couple of years, and the information we've gained has played an important part in our business growth. At the start they were most helpful in getting us using the pla... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviços de informação
- Serviço de desenvolvimento de negócios
- Serviço de empresa para empresa
- Analista de mercado
Sobre Barbour ABI
Escrito pela empresa
Barbour ABI provides visibility of the entire UK project landscape, helping the construction supply-chain build sustainable pipelines and achieve growth.
As a customer-centric business, we pride ourselves on putting construction projects and industry knowledge into the hands of our customers.
By understanding the latest industry trends and developments, armed with access to the most up to date and accurate construction project information, our customers make data-led decisions to build brand awareness and achieve growth in the construction industry.
Our team of local specialist researchers is the largest in the UK. We make over one million research calls every year, saving our customers time and effort so they can focus on what they do best. With dedicated customer success and customer support teams available, we work to understand every customer’s unique challenges and goals, with an objective of helping them to maximise their return on investment with us.
Our mission is to provide a best-in-class customer experience so that Barbour ABI becomes a business-critical partner to every one of our customers.
What sets us apart?
Informações de contacto
Hinderton Point, Lloyd Drive, Cheshire Oaks, CH65 9HQ, Ellesmere Port, Reino Unido
- 0151 353 3500
- hello@barbour-abi.com
- barbour-abi.com
4,8
Excelente
587 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service from Nathalie
Quick response to query and excellent information provided for a project I'm working on.
28 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
Vicky we value your custom - thank you
Overview demo of Barbour ABI
Jenny our account manager provided us with a clear overview of the ABI system and answered all our queries with patience and professionalism, Great job.
Brilliant platform for construction leads and intelligence, backed with excellent and friendly staff.
23 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
this review has made my day Fash, thank you. I think your summary of Jenny (which is spot on) can be applied to most of the people here.. we just love helping your teams achieve success
Quick response sorted my problem very…
Quick response sorted my problem very easily
24 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
thanks Karl, that's very much appreciated - so glad we could help so swiftly!
Very helpful and patient assistance…
Very helpful and patient assistance from Lira.
23 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
Carmen, thank you - We truly value your custom. Lira is a little star by the way, she thrives on making sure you get the most you can from our service.
Lynsey - Training experience
Lynsey provided a great concise & effective training session. Provided insights into the benefits of the systems that made you want to utilize it more.
Great to get such a insightful & enjoyable experience.
Thank you
21 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
Great to hear you valued Lynsey's support
All ways helpful when i call
21 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
thanks Sean
I recently experienced exceptional…
I recently experienced exceptional customer service that surpassed my expectations. Lira was not only knowledgeable but also displayed a genuine willingness to assist. Her prompt responses and proactive approach made the entire interaction a positive and stress-free experience. Kudos to the team for setting a high standard in customer service!
20 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
surpassing expectations is not something most companies are told everyday by their clients... Thank you for your kind review, this means a lot to us!
Resposta da Barbour ABI
we'll take that Craig - much appreciated.
Kate was fast and helpful
Kate was fast and helpful, issue sorted with in minutes
20 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
we aim to please, we value your feedback.
Sandra was very helpful and supportive
16 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
Not much she doesn't know about how to maximise the value of our platform John. Thanks for your feedback, it's valued.
Very Helpful & knowledgeable customer support
Helpful customer support, call answered quickly and resolved to full satisfaction, would recommend Barbour-ABI to everyone, a lovely, kind and helpful company, everyone I have spoken to are knowledgeable, helpful and lovely
15 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
please do recommend us to your network Sally, we'd love that and we're grateful for your kind words
I have recently moved roles within my…
I have recently moved roles within my own company meaning I needed more functionality from Barbour ABI. After numerous attempts to adjust this within my own company for weeks, I reached out to Katie and she was able to assist within minutes. Going above and beyond to also supply me with a helpful video to demonstrate how to make the most of the added functionality. Thankyou!
15 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
great news Abbie. Our 'How To Guides' are wonderful for supporting our clients in maximising their use of our platform... Glad this worked for you!
Great service
Nathalie was fantastic and helped me solve any issues I had.
14 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
thanks for the review Peter - great we could help
Friendly customer service
Friendly customer service, quick response to my query about an access issue. This why we choose ABI as our provider.
14 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
We're the market leader for a reason David, thanks for sharing your experience... this makes it all worthwhile for our teams
Lyndsey gave a great tutorial of…
Lyndsey gave a great tutorial of Barbour ABI, felt that whilst i won't initially remember where everything was, i now know what the system can provide. Am looking forward to utilising this system.
14 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
Sue - don't worry if you don't recall everything. Your account manager is always on hand to support your business, and we have a series of 'How To' videos, meaning you can learn and refresh in your own time.. Win Win!!!
Excellent Onboarding Experience
Lynsey provided a comprehensive training session for our team, so much so that we were left with virtually no questions! We're looking forward to putting everything we learned into practice. Thanks again Lynsey!
9 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
Courtney, this is wonderful to hear, and from knowing Lynsey I'm not surprised nothing was left unanswered #BarbourABI-Guru
Excellent support and training given by…
Excellent support and training given by Lynsey, while Barbour ABI itself being extremely versatile in its ability to highlight project opportunities.
8 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
Arron, I used to be a client myself before coming top work here, and I couldn't have performed with Barbour ABI. It's great to hear it's helping your business too..
Lovely and really fast helping with my…
Lovely and really fast helping with my query on the help chatbox!
8 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
we aim to please our clients, thanks for the review!
Ease of Use and great team that…
Ease of Use and great team that responds quickly with information.
1 de novembro de 2023
Opinião espontânea
Resposta da Barbour ABI
We love this Sanj! Thanks for the feedback.
Team training
The team and I went through the system on line with Jon and he showed us some really useful ways to get focused information we need to drive our sales activity
Thanks Jon great meeting
31 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
That's always our aim, Graeme. We want to help our clients to succeed and it's brilliant to hear you appreciated Jon's support.
A Experiência Trustpilot
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Saiba mais sobre outros tipos de opiniões.
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Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.