Big thank you to Damian who taught us all the best tricks to get the best out of what was already a fabulous tool. Always helpful, always friendly and always with a new tip to share, nothing is... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
A fantastic, easy to use tool, crucial to us in both identifying new prospecting opportunities & providing key stakeholder information. Phil is hands on, always available should we need a steer & our... Ver mais
A empresa respondeu
Having been a customer for several years we wanted to know if there were any top tips for refining searches to track down more leads, so we called one of our account managers Joe Stevens. He came in t... Ver mais
A empresa respondeu
We've used Barbour ABI now for a couple of years, and the information we've gained has played an important part in our business growth. At the start they were most helpful in getting us using the pla... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviços de informação
- Serviço de desenvolvimento de negócios
- Serviço de empresa para empresa
- Analista de mercado
Sobre Barbour ABI
Escrito pela empresa
Barbour ABI provides visibility of the entire UK project landscape, helping the construction supply-chain build sustainable pipelines and achieve growth.
As a customer-centric business, we pride ourselves on putting construction projects and industry knowledge into the hands of our customers.
By understanding the latest industry trends and developments, armed with access to the most up to date and accurate construction project information, our customers make data-led decisions to build brand awareness and achieve growth in the construction industry.
Our team of local specialist researchers is the largest in the UK. We make over one million research calls every year, saving our customers time and effort so they can focus on what they do best. With dedicated customer success and customer support teams available, we work to understand every customer’s unique challenges and goals, with an objective of helping them to maximise their return on investment with us.
Our mission is to provide a best-in-class customer experience so that Barbour ABI becomes a business-critical partner to every one of our customers.
What sets us apart?
Informações de contacto
Hinderton Point, Lloyd Drive, Cheshire Oaks, CH65 9HQ, Ellesmere Port, Reino Unido
- 0151 353 3500
- hello@barbour-abi.com
- barbour-abi.com
4,8
Excelente
587 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick and efficient service with a…
Quick and efficient service with a desire to get the best client outcomes.
30 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
We love hearing this, Mark as we take pride in looking after our clients. Always here to offer support and help businesses thrive!
Nathalie was really helpful and sorted…
Nathalie was really helpful and sorted out my issue on live chat.
30 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
Sounds great, Mark! Our chat function is perfect for sorting out issues efficiently.
Jon ..........
Jon, contacted me to discuss how i was using the leads. Within 30 minutes, i was using the system better and more productive with my time.
Many thanks Jon.
20 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
great news Andrew, we value your review.
Super helpful
Super helpful, got to what I needed quickly and explained it well too.
23 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
happy to hear we could help Richard
Very helpful and friendly team
Had an issue with exporting our data so Lira and the team provided a step by step guide on how I could correct the issue on my PC straight away. Very polite and helpful team. Would highly recommend their services.
25 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
We love a recommendation Ellie, much appreciated. We're the market leader in our space for a reason!
Excellent
Excellent, speedy service from Lyndsey , really helpful 😊
23 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
Speedy & Helpful - we'll take that Jane. Thank you
Thanks for your help Nathalie!
23 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
you are most welcome Sandra..
quick response to a query with…
quick response to a query with continuous help until resolved. great support
17 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
glad we could help Tracy
Kate Biddle on the chat help bot is…
Kate Biddle on the chat help bot is fantastic. Quick response with accurate instructions. Exactly what is needed.
19 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
Kate prides herself on providing the best support possible to make our clients lives easier - Thanks for the feedback
Great training with Lynsey this…
Great training with Lynsey this afternoon very helpful and helped us with everything we needed!
17 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
great news Lauren - thank you for the review!
Carla has been really helpful.
Carla has been really helpful.
Made life a lot easier for me.
16 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
Us making your life easier brings a smile to our faces - thanks Jillian.
Understanding our business
Joe, my ABI manager completely understands our work needs, during our last meeting he had anticipated the majority of questions that I had ready for him. No matter how small if ever any of my team need a steer there is always someone to step in and help.
12 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
no request is ever too small - we pride ourselves on making sure you have what you need to perform to the levels you expect.
Contacted Carla for help with fine…
Contacted Carla for help with fine tuning their system for me. Unbelievably I had everything back within a couple of hours and it was perfect.
Excellent service yet again!!!
Thanks
6 de outubro de 2023
Opinião espontânea
Resposta da Barbour ABI
That's great to hear John! Thanks for the lovely feedback.
Excellent
Excellent, quick and efficient with providing support on the system. No waiting around, straight to the point. Great service.
27 de setembro de 2023
Opinião espontânea
Resposta da Barbour ABI
Review appreciated James, thank you
"I had the pleasure of working with…
"I had the pleasure of working with Tim, and I must say he was absolutely outstanding in his role. The service provided is truly exceptional, second to none, and I wholeheartedly recommend it to everyone."
26 de setembro de 2023
Opinião espontânea
Resposta da Barbour ABI
It's easy for businesses to say Jamie, but we do genuinely pride ourselves on working hard to support our customers - so you can focus on meeting your objectives,. Thanks for your support
Extremely helpful and prompt in their…
Extremely helpful and prompt in their response :) Lira assisted me today and my experience was positive as always
25 de setembro de 2023
Opinião espontânea
Resposta da Barbour ABI
Lira is a delight, and always eager to help - Glad you got what you needed Zoe
Dealt with my enquiry so well and so…
Dealt with my enquiry so well and so quickly as well
Lira communicated with me through the whole process and gave clear and precise instruction
25 de setembro de 2023
Opinião espontânea
Resposta da Barbour ABI
Clear and Precise - Love it! Thanks Danny
Reset Set Account Access
I had to reset account login details and arrange training, all done super fast and efficiently by Team Barbour ABI.
Thank you, Kate and Katherine.
22 de setembro de 2023
Opinião espontânea
Resposta da Barbour ABI
"Super Fast & Efficient" is the service we aim to provide - Glad you value our support :)
Thank you for today Lynsey
Thank you for today Lynsey, what a massive help today will be going forward. Thanks again.
21 de setembro de 2023
Opinião espontânea
Resposta da Barbour ABI
your support is valued Phil - thanks for the kind review
Quality provider with a premium service.Fantastic service experience working…
Fantastic service experience working with Barbour ABI. They are always there to service and support your business needs and that's is vital and why we continue to working with BARBOUR ABI!
21 de setembro de 2023
Opinião espontânea
Resposta da Barbour ABI
We work hard to treat our customers right and hearing feedback like this makes it all worthwhile Jason - thank you!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.