Beautaholics Opiniões 

123
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The first item was ordered but sent back by royal mail emailed another one was sent out next day and received following day great service

Classificada 5 em 5 estrelas

Truly one of the best products I've purchased from Beautaholics. Glolift eyez, it's doing work like wonders looking a lot more awake. Purchased almost 2 weeka ago. Very Good customer service and they... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased wide plate white sparkle glamshine straighteners. I Was NOT disappointed, actually using 30° lower than my previous ones (well known brand). Hair still straight 2/3 days later . Previously... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So far so good! Impressed to date with process from order to delivery, speedy delivery within a couple of days! Only been using a couple of days, so early days, product packaging excellent, simple str... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de produtos de beleza
  2. também em
  3. Loja de produtos de beleza
  4. Loja de produtos para cabelo

Escrito pela empresa

Beautaholics is a family-run UK business based in Tyne & Wear, specialising in premium-quality hair and beauty tools that deliver salon-worthy results at home. Our mission is simple: to make professional styling and skincare tools more affordable and accessible, without compromising on performance or design. Whether you're searching for a lightweight yet powerful hair dryer, wide plate straighteners, rotating hair curlers, or cutting-edge LED facial rejuvenation devices, you’ll find them in our growing range. We pride ourselves on offering products that rival leading beauty brands—but at a price point that suits everyday budgets. All orders are despatched directly from the UK with fast, tracked 2–3 day delivery, plus Express and Next Day shipping options available at checkout. Our customer support team is UK-based and always happy to help with any questions before or after purchase. At Beautaholics, we’re passionate about helping our customers feel confident, refreshed, and effortlessly styled—every day. Whether you're a first-time visitor or a loyal returning shopper, we’re here to deliver exceptional quality and trusted service every step of the way.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

123 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 85% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(123)

41 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

hair dryer

Lovely and light hair dryer haven't used it yet hence only 4 stars. Very quick delivery

16 de setembro de 2024
Opinião espontânea
logótipo da Beautaholics

Resposta da Beautaholics

Thanks for sharing Yvonne

Classificada 2 em 5 estrelas

Had two hair dryers first one faulty

Had two hair dryers first one faulty. Sent back replaced and that one didn’t work either. Still waiting for my refund. You will have received the dryer back it was tracked 48 and was sent Sunday it’s now Friday

9 de setembro de 2024
Opinião espontânea
logótipo da Beautaholics

Resposta da Beautaholics

Sorry you have had this experience Sharne. As soon as the dryer is received back a refund will be processed. We've reached out via email for your tracking number so that we can resolve this for you.

Classificada 5 em 5 estrelas

HiLash Heated Eyelash Curler


HiLash Heated Eyelash Curler - I bought this little devide and OH BOY! What a pleasure! I have the most lifted lashes ever. No more going to the salon and pay more than double. Super impressed.

26 de agosto de 2024
Opinião espontânea
logótipo da Beautaholics

Resposta da Beautaholics

Thank you for the great feedback Wilma. So glad you are happy with your results from the HiLash!

Classificada 5 em 5 estrelas

I purchased the Glolift

I purchased the Glolift. The site was easy to navigate. I made the purchase and it was delivered very quickly. So far, Beautaholics service has been A1. The product and it's effectiveness isn't something I can comment on, until I've used it for some time.

14 de agosto de 2024
Opinião espontânea
logótipo da Beautaholics

Resposta da Beautaholics

Thanks you for the lovely feedback.

Classificada 5 em 5 estrelas

Excellent customer service

Purchased a hairdryer some time ago but have lost some accessories. Emailed the company who very promptly sent out replacements. Excellent customer service.

1 de agosto de 2024
Opinião espontânea
logótipo da Beautaholics

Resposta da Beautaholics

Thank you for sharing Elaine. We were happy to help.

Classificada 5 em 5 estrelas

Brilliant postage

Brilliant postage, excellent hairdryer, very happy with purchase

27 de julho de 2024
logótipo da Beautaholics

Resposta da Beautaholics

Thank you for the lovely feedback. Glad you are happy with your purchase.

Classificada 1 em 5 estrelas

received mine in a day or two but it…

received mine in a day or two but it won’t charge using the wire provided in box but just won’t charge very disappointed try o contract and no joy

26 de junho de 2024
logótipo da Beautaholics

Resposta da Beautaholics

2nd July 2024 - Hi Angela, so sorry to hear you are having issues. I can see your order from 26th June, but definitely no communication since despatching your order. The product will have charge when sent to you. You need to press and hold for it to switch on. Our customer service team have reached out to you via email. Please check your spam folder if it's not there ( shop@beautaholics.com ). We hope to hear from you soon.

11th July 2024 - Hi Angela, we have again reached out via email to offer our support. To date we have had no response. We can only assume you've worked out how to switch on, but please come back to us if this is not the case.

Classificada 5 em 5 estrelas

Barbara

Easy to order .Good delivery and packaging was good.
I am very please with the 2 items I bought
Straighteners/curler
Vented hair brush

27 de maio de 2024
logótipo da Beautaholics

Resposta da Beautaholics

Thank you for the lovely review. Glad you are happy with your Beautaholics purchases.

Classificada 5 em 5 estrelas

Excellent product & very easy to use…

Excellent product & very easy to use with brilliant results. Have been looking for something like this for a long time & now I’ve found it. Would definitely recommend.

28 de abril de 2024
logótipo da Beautaholics

Resposta da Beautaholics

Thanks for the lovely review Carol. Glad you love the GlamWave. We designed it to be ahead of anything similar and it's proving to be a clear winner!

Classificada 5 em 5 estrelas

Great so far....

Great so far..... Ordered and delivered within 3 days. Hairdryer lightweight as described and good quality only used once but so far so good. Time will tell . Not spent this much on hairdryer before so fingers crossed

3 de março de 2024
logótipo da Beautaholics

Resposta da Beautaholics

Thanks for the great feedback Jayne. We're sure your hair will thank you for treating it to the GlamLight 😍

Classificada 5 em 5 estrelas

Great family run business!

I bought the twist and curl from Beautaholics and I absolutely love it!.I had great customer service from the company and they helped me with my queries very quick even on a weekend!!

I will be purchasing again and I highly recommend the company

21 de fevereiro de 2024
Opinião espontânea
logótipo da Beautaholics

Resposta da Beautaholics

Lovely to hear that you're loving your purchase Ashleigh. And thank you for your recommendation, it means a lot. Looking forward to you visiting the store again soon.

Classificada 5 em 5 estrelas

Ordered from this company on two…

Ordered from this company on two occasions.Bought the light weight hairdryer for my daughter for christmas as she travels a lot and much easier to pack. Bought the wide plate straightners in January as a treat for myself and very happy with them. Fast delivery, and great customer service! Great value for money.

16 de dezembro de 2023
Opinião espontânea
logótipo da Beautaholics

Resposta da Beautaholics

Thanks for the great feedback Lynn, we really appreciate it. Lovely to see reviews from returning customers. Thank you so much for your orders.

Classificada 2 em 5 estrelas

Lacking in customer service

I ordered a lightweight hairdryer from here. Upon receipt it became apparent that it didn’t suit my needs so enquired how to return. The tone that was used in my email was curt. I returned the item at my expense using tracked delivery. After 4 working days I had heard nothing. No reply to my emails. I eventually reported a return through Klarna and only then did something happen. The lack of customer service and attitude shown in my correspondence was certainly lacking. For what is meant to be a family business they certainly don’t seem to have that level of service I would expect. Due to this I will not be shopping with them again.

You can judge a company on how they value customers when things go wrong. In this instance I was highly disappointed.

18 de janeiro de 2024
Opinião espontânea
logótipo da Beautaholics

Resposta da Beautaholics

Hi Katie, I'm sorry to hear that you weren't happy with your experience. I have looked into this and can see your messages along with our replies, which you also responded to. I can see that you were refunded as the product wasn't what you were after. I hope you found something that was more suited to your needs.

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