Awful. Worst service I've ever received on line. Not even received the goods after waiting two weeks. No tracking info and you've ignored my email enquiry. From other reviews this happens all the time... Ver mais
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Leia as opiniões dos outros
The customer service is AWFUL. I ordered a package it hasn’t came. It’s been over 2 weeks i haven’t had an update or a response email. They finally replied but the email wasn’t convincing or promising... Ver mais
Ordered Hair products online on 8th April. received confirmation. Money taken from my account. after enquiring about late delivery, got a new delivery date, No tracking number even after asking for on... Ver mais
We need 10 stars to rate our service. We ordered a hair curler, but didn't have much luck, as it didn't suit the hair type. With Zero fuss, they gave advice, then exchanged the product. No postag... Ver mais
Informações sobre a empresa
Escrito pela empresa
Beautyholic UK has been dealing with Hair & Beauty Care products for the Many Years. We offer wide range of beauty and Cosmetic products from Hair care, skin care, makeup, Hair accessories, Hair extensions, nail and our stock consists of top UK & International brands i.e. USA . We provide total quality assurance to the clients worldwide. Our line of luxury cosmetics products captures great looking skin with gorgeous colours & quality ingredients. At beautyholic, all products are stocked baring in mind the need and demand of our customers to let your inner beauty shine with every single usage. Nowadays it is very difficult to find your favourite beauty products online, but our online cosmetic products portal offers all cosmetics and beauty enhancing products for men and women under one roof with descriptive specifications enabling you to select the best products easily. Our aim is to provide customers with the best service to make their shopping experience a pleasant journey. W e offer our customers only the best brands and the best products including: Adore African Pride, ORS, Astral, Aunt Jackie's, Aztec Indian Healing Clay, CANTU, Barbicide, Crazy Color, Direction, Dudu Osun, Eco Styler, Manic Panic, Olaplex, Xpression Braid, Brazilian Hair, As I am, Mielle Organics, TGIN, Kiss USA Tintation Hair Dye, Palmers, Shea Moisture Sunny Isle Uppercut, Wahl We constantly update our research in bringing the best brands onto our website for our customers. This is the reason we have been successful in the Hair and Beauty cosmetics industry due to our low prices, high-quality products, fast delivery, and the best customer service. If you would like to know more about our wide range of products, please visit our online product section and shop for your favourite cosmetic beauty products online. Every man and woman love the confidence that makeup gives them.
Informações de contacto
3 Langdale Parade, CR4 2PF, London, Reino Unido
- Support@beautyholic.co.uk
- beautyholic.co.uk
2,1
Mau
112 opiniões
Pede aos clientes que escrevam opiniões
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Wrong item sent in a used condition and…
Wrong item sent in a used condition and delivery took forever
3 de julho de 2022
Absolutel nightmare
Absolutel nightmare! Communication is the worst iv ever had to deal with so much so i thought i wouldn't receive a refund, so I began a PayPal dispute! So glad that mess is behind me, never again 🙃
10 de junho de 2022
came exactly on time very good quality
7 de junho de 2022
Resposta da Beautyholic UK
Dear Customer
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our product/service.
At [Beautyholic UK], we always strive to provide the best possible experience for our customers, and your feedback is a great motivator for us to continue doing so. We are glad that we were able to meet your expectations and provide you with a solution that met your needs.
Your satisfaction is our top priority, and we are grateful for your trust in us. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We are always here to listen and improve.
Best Regards,
Beautyholic.co.uk
Very pleased with my products.
Very pleased with my products.
Beautyholic seem to be the ones still selling the Shea Moisture Yucca & Baobab hair masque
16 de maio de 2022
Resposta da Beautyholic UK
Dear Customer
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our product/service.
At [Beautyholic UK], we always strive to provide the best possible experience for our customers, and your feedback is a great motivator for us to continue doing so. We are glad that we were able to meet your expectations and provide you with a solution that met your needs.
Your satisfaction is our top priority, and we are grateful for your trust in us. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We are always here to listen and improve.
Best Regards,
Beautyholic.co.uk
Order was never received
13 de maio de 2022
Resposta da Beautyholic UK
Dear Customer,
Thank you for your feedback,
Apologies for the Inconvenience.
I confirm a full refund including postage was issued due to non deliver by the Couriers.
A confirmation of FULL refund was also sent to the email on account.
Thank you
Kind Regards
Beautyholic UK
Resposta da Beautyholic UK
Dear Customer,
Thank you so much for your lovely Feedback.
Kind regards
Beautyholic Team
Resposta da Beautyholic UK
Hello,
Thank you so much for your lovely Feedback.
Kind regards
Beautyholic Team
No response to my nine emails No refund Not even half the product I ordered received
No response to my nine emails
No refund
Not even half the products i ordered received
???
9 de abril de 2022
Resposta da Beautyholic UK
Dear Customer,
Thank you for your feedback,
I do apologies for the inconvenience caused,
I confirm a refund has been issued for the missing products from your order.
Your feedback will help us improve our services.
Thank you
Still not recieved my product not happy…
Still not recieved my product not happy and sent a email 3 time to support and still not response
5 de abril de 2022
İt was good service,excellent packing…
İt was good service,excellent packing and good delivery on time.
Thanks
5 de abril de 2022
Resposta da Beautyholic UK
Hello,
Thank you so much for your lovely Feedback.
Kind regards
Beautyholic Team
Ordered a brush
Ordered a brush. Realised next day didn't need it. Emailed support and asked if I could cancel. Had no reply and no brush 10 days on! If I wasn't quick enough cancelling then fair enough. But to still not receive the brush either way gives it a big fat no! Sent another email today
4 de abril de 2022
Opinião espontânea
Resposta da Beautyholic UK
Dear Customer,
Thank you for your feedback,
I confirm following your email for cancellation, this order was not dispatched and our refund team have issued a full refund for this order.
Confirmation email was also sent.
Thank you
Excellent Service
I have never heard of this company, being online I was very weary. Did the online checks and took the plunge. They were the only hair stockists online where I could purchase grey hair. Thank you, the grey hair (M51) is a perfect match. From purchasing to receiving my purchases I was kept informed by email and texts. I will purchase from this company again, I would also recommend.
29 de março de 2022
Resposta da Beautyholic UK
Hello,
Thank you so much for your lovely Feedback.
Kind regards
Beautyholic Team
Received my item ahead of time…
Received my item ahead of time predicted. It was well packaged and a good price. I'm happy.
28 de março de 2022
Resposta da Beautyholic UK
Dear Customer,
Thank you so much for your lovely Feedback.
Kind regards
Beautyholic Team
10 of my lipglosses didn’t arrive and…
10 of my lipglosses didn’t arrive and the box was already ripped
20 de março de 2022
Resposta da Beautyholic UK
Dear Zainab,
Thank you for leaving us with your valuable feedback.
I apologies for the Inconvenience and hassle caused with this order.
I would like to know more and aim to resolve this and turn into a positive experience.
Kindly email us at support@beautyholic.co.uk and we will fully investigate this matter and resolve it promptly.
Thank you
Customer Care Team
Beautyholic.co.uk
Good service!
15 de março de 2022
Resposta da Beautyholic UK
Dear Stephen,
Thank you so much for your lovely Feedback.
Kind regards
Beautyholic Team
Resposta da Beautyholic UK
Dear Jo,
Thank you so much for your lovely Feedback.
Kind Regards
Beautyholic Team
Wow! Great service.
Very impressive service from start to finish. Ease of ordering and prompt delivery. I was kept up to date!
11 de março de 2022
Resposta da Beautyholic UK
Dear Jinty,
Thank you so much for your lovely Feedback.
Kind regards
Beautyholic Team
Resposta da Beautyholic UK
Dear Ann,
Thank you so much for your lovely Feedback.
Kind regards
Beautyholic Team
Didn’t get my item yet
Didn’t get my item yet and I emailed and got no reply so far
15 de fevereiro de 2022
I'm very pleased with my blades
11 de fevereiro de 2022
Resposta da Beautyholic UK
Dear Brian,
Thank you so much for your lovely Feedback.
Kind regards
Beautyholic Team
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