I ordered a grave marker for my sister and I forgot to add her birthdate on it and when I reached out an email I got a quick response back and my sister‘s birthday was put on her marker. I received it... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered two items for a birthday gift, one received, other item was due to be delivered late and never received! Terrible customer service-would not order from them again!
A empresa respondeu
The design of this sign is charming and unique. I ordered in early June and after two weeks with no item, I contacted the company. They immediately responded stating they would look into it. Before th... Ver mais
Stay away from this company……Placed an order May 15th and as of June 1st, still have not received it….No updates or tracking information to follow up….No 800 number to reach them, only an email which... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are a young, dedicated team always trying our best to bring customers the most positive shopping experience. Personalization is what sets us apart from other stores. At Best Custom we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products of high quality with unique designs. We've just started our business in 2019 but have the opportunity to be the gift destination for more than 600,000 customers from all across America and receiving a lot of lovely feedback from them. Your feedback is the motivation for us to continue creating new products and bringing you the best shopping experience.
Informações de contacto
Estados Unidos da América
- support@bestcustom.co
- bestcustom.co
2,9
Aceitável
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This company is the worst company EVER!!
This company is the worst company I have ever done business with and even worse is ripping me.off when I was buying a Charlie Kirk flag!! Had me.pay for expedited shipping and didnt get it any quicker than choosing free shipping!! Keep giving me the run around on a refund, PLEASE PLEASE PLEASE look elsewhere for your items! Flag is awful quality also this company needs shutdown and charged!! Look at all my reviews I never leave a bad review but this was needed so noone else gets tipped off!!
20 de outubro de 2025
Opinião espontânea
Resposta da bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
The cleanliness was top tier
The cleanliness was top tier. I don’t know if I have ever experienced this level in Andalusia. The breakfast was so pleasant and plentiful. The staff was so friendly and welcoming, I kept praising the janitors and room attendants. The overall experience of our family staying with them was so wonderful and we will definitely recommend and appreciate their hospitality in the future.
17 de setembro de 2025
Paid extra for a certain item and…
Paid extra for a certain item and didn't get it. I had gotten something smaller. Still waiting to see if they are even going to do anything about it. I feel ripped off. Very unhappy.
17 de setembro de 2025
Resposta da bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Our first order got lost but you got…
Our first order got lost but you got right on it and sent a new one out and we recieved it today and the wife is happy.
16 de setembro de 2025
Resposta da bestcustom.co
We’re so glad to hear that you’ve received your order! ❤️
If you have any questions or concerns, please feel free to reach out to our customer service team at support@bestcustom.co.
Kindly include your order number and a brief description of the issue (if any), and we’ll provide a proper solution as soon as possible.
Thank you again for your support, and we hope you enjoy your item!
Have a wonderful day! 🌷
It’s been a month and I still haven’t…
Finally received my order it took a month to get here. If you’re in a hurry don’t purchase here. But the pj bottoms are cute. So if you have time to wait order here
22 de setembro de 2025
Resposta da bestcustom.co
Hello, we’re very sorry for any inconvenience.
According to our records, your order has already been delivered. If you have any issues with the item you received, please contact our customer service team at support@bestcustom.co
Kindly include your order number and a brief description of the problem in your message — we’ll review it and offer a proper solution as soon as possible.
Thank you for your understanding, and have a wonderful day! ❤️
Jackie loves his hat
Jackie loves his hat. He said it fits good on his head. He wears it everyday
23 de setembro de 2025
Resposta da bestcustom.co
Hello, sorry for the inconvenience.
To protect your privacy, we recommend you to contact our customer service via this email: support@bestcustom.co.
Please enter your question directly into the mailbox to receive an answer or solution.
In addition, we would like to inform you that your order has been delivered to you on October 5th.
Have you received it? We hope you are satisfied with our products. ❤️
Thank you and have a nice day!
Didn't recieve in time and paid extra shipping .
Received this a week after I need this and paid extra for expedited shipping .
22 de setembro de 2025
Resposta da bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
They were so patient and extremely nice…
They were so patient with me and customized exactly what I knew I wanted with not just one memorial stake but 4. Each one turned out perfect and they were so nice! They really have a creative eye and truly artistic. I will definitely be using them again for other things in their store in the near future…
20 de outubro de 2025
Opinião espontânea
Flimsy from China
Had no idea this was not made inside US. Item arrived w over 8 tracking stickers. Was correctly made but flimsy material I was not expecting for price I paid for large version. The i’s & j’s do not reflect dots above letters.
10 de setembro de 2025
Resposta da bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
They look awesome!
12 de setembro de 2025
Tuxedo Cat pillow
My daughter’s tuxedo cat died recently and I knew that she would miss him. So I had a custom pillow with his image on it. She loved it!
12 de outubro de 2025
Wouldn't Buy Again
I ordered a photo pillow of my dog that passed. She was sitting in the shade in the photo, but wasn't dark. She's a white dog. That resulted in them printing her blue. Wouldn't correct the issue. If that's the best the can print then they need better editing, printers, or quality material.
Editing to add that I had already contacted customer service and they wouldn't correct it.
18 de setembro de 2025
Resposta da bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Yes it’s good lb
15 de outubro de 2025
Opinião espontânea
Disappointing quality... waste of money.
I paid extra to upgrade to the “Premium Quality” t-shirt and was really disappointed. After just one wash, the neckline stretched out. The material is extremely thin and unfortunately, it didn’t hold up as expected. I’m not sure what the standard shirt is like if this was the upgrade.
Unfortunately, we ended up throwing it out because it wasn’t wearable—a total waste of money. I honestly expected much better for the price.
16 de setembro de 2025
Resposta da bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
There was no draft or mock-up
There was no draft or preliminary look of what it would be like. They ask for a name and we put the name there but that was not supposed to be on the sign. The sign should have said line 1, line 2, etc anything that was customizable.
16 de setembro de 2025
Resposta da bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Cheap product and very slow shipping
9 de setembro de 2025
Resposta da bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
The order was received in a timely…
The order was received in a timely manner. The size of the blanket was not clear m to where I had to order another one. Which was very inconvenient.
16 de setembro de 2025
Resposta da bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
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