The customer service is fast and responsive. One item was damaged in shipping (not Bestqool's fault) and they immediately shipped a replacement part. The panels are great and the universal stand is... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The customer service is fast and responsive. One item was damaged in shipping (not Bestqool's fault) and they immediately shipped a replacement part. The panels are great and the universal stand is... Ver mais
A empresa respondeu
A+ Product, super fast shipping, great customer service (give them 48 hours). I used to take my teen to red light therapy for $150 a session now we have this at home and it's the only thing that's fix... Ver mais
A empresa respondeu
1) Easy to purchase. 2) Excellent packaging. 3) Easy to use. 4) Registering for product warranty online yielded no response, leading users to question whether the product was worth owning.
A empresa respondeu
We love our red light full body machine. It has helped our backs tremendously. Have been using it for about 7 weeks and can tell a difference with a lower level of pain. Questions to customer servic... Ver mais
A empresa respondeu
Escrito pela empresa
Bestqool designs and manufactures high-quality, effective clinical-grade red light therapy that provides long-term value for customers.
High power output: Our research and design laboratory develops the latest light therapy technology and highest engineering specifications to ensure that Bestqool products are efficient, powerful and reliable.
High-quality customer service: We are committed to ensuring that our customers are satisfied with our products and services. We won't rest until all of your issues are resolved.
FDA Class II and tested report: Our products are certified as FDA Class II medical devices. Additionally, we are delighted to share the testing data from LightLab, a reputable US-based testing institution, ensuring product quality and reliability.
Continuous innovation: We are committed to innovation and our technical research team is dedicated to developing new products and services – sign up to our newsletter to be kept informed.
Trustworthy quality: Our products undergo rigorous testing and quality control checks to ensure that they meet the highest industry standards.
VISIT OUR WEBSITEThe fastest and most reliable delivery, the highest quality.
Estados Unidos da América
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Device works great. Good quality. Results are not immediate but still using everyday.

Resposta da BestQool
The perfect first red light! I want to save for a bigger one as I see the results already. My skin tone is evening out, I sleep better and my fine lines are subsiding! I highly recommend this quality product!

Resposta da BestQool
I don't like the plastic covering on the lights, causes sweating...,
** I have to figure on my own how it works because the manual is terrible for giving instructions.
** It should not be as long as it is, it could be shorter on the sides and have extension belts on the sides to make it longer if needed.
** The design is bad for a smaller device. I have a smaller Bestqool pad and it is only the pad and not all that extra side belting. Some of my lights are worn out. We bought 2 and really like it but only last a year.
** BestQool does not have a very good selection.

Resposta da BestQool
Communication from this company was first class. Owen kept me in touch with anticipated delivery times and addressed any concerns efficiently and quickly.
My son has used the red light and it certainly seems to be having a positive effect on his well being and calming his TSW symptoms.
I would certainly recommend this company.

Resposta da BestQool
I am getting noticed. I can see from my pictures it’s working. I go to the Gym I get looked at by very young women.
Some women in Facebook are Celebrities online now and want to talk me at first I thought it was fake but once they proved it was them. I was shocked.

Resposta da BestQool
I do believe my red lite is helping my neuropathy And your company contacted me immediately when I thought I had a problem. Which was my mistake

Resposta da BestQool
Great product and service. The online tracking platform was quite good actually.

Resposta da BestQool
I used the Bestqool Sauna Blanket several times - the first time I wasn't sweaty,so I don't think it worked for me, but the next time I sweated a lot.
Thanks to this,the runny nose time was shortened (only two days!) and the body regenerated faster. I'm impressed.

Resposta da BestQool
I spent a long time looking into treatment with red light to help my skin. I found that there are a number of them on the market. This product may be the greatest I've ever been able to purchase taking into account cost, features, customer service, and effectiveness when compared to other products on the market!
Due to improved blood flow, my skin tone appears more even, and there was an additional benefit that I never would have imagined - it improved my mood, sleep quality and literally level of happiness.
In summary, after a week, I observed an improvement in my energy intake during the day, the ability to study for longer periods of time, and a more effortless walking with the dog. My sleeping habits changed during the second week. My inability to fall asleep and stay asleep during the night usually results in me waking up sluggish and not in the best of moods. However, I noticed that I was happier than usual. Normally, because I live in student housing, I stay away from my neighbors since social interaction drains my energy and I need to recharge. However, since then, I was more enthusiastic and even enjoyed social contact Social interaction and conversation seemed quite effortless. The third week my skin slowly started to wake up and begin to understand what was happening.My acne marks appear to be healing more quickly, and even the pimples on my chest have mostly disappeared! When I fraunted, my face it appeares to be smoother and less wrinkled on the forehead. Of course it's only slightly and a work in progress, but this gave me a positive experience, so I'm eager to carry on and watch for results in a few months I can only recommed it!!

Resposta da BestQool
Courteous well spoken polite emails regarding my purchase. Great product, very happy with my purchase and ease of operation.

Resposta da BestQool
A dependable red light panel with adjustable red light and near infrared light choices. Very strong light output.

Resposta da BestQool
Without buying an expensive stand, I find it difficult to use my half body Bestcool device on my back or the sides of my body. There is not a problem with using it on my front as I can easily hold it. I have not had any massive turnarounds in health problems but sleep is much improved after several months and, despite being in my 80s, none of my health problems have got worse so I consider this a plus and some conditions have improved but not totally healed.

Resposta da BestQool
I simply cannot recommend this company enough. The products are outstanding. I have several,with some being years old now!

Resposta da BestQool
The package arrived in a timely manner. The set up was easy and the instructions were clear.
I bought 2 -60 light units and use them both simultaneously,(one in front and one in back) every week day. It helps with my pain, but most noticeable is the difference in my skin, my hair and lashes, my vision has improved (with red lights only) and interestingly enough my hypothyroid TSH levels have become normal and my pcp is wanting to decrease my thyroid medication and recheck my labs. I have been using the lights for about 1 year. Love them!

Resposta da BestQool
1.Stand must be opened to acces the electrical plug.
2.The elect. plug is so loose it disconnects with the slight movement. Device is usuless, keep turning off.
3. The electrical cord should be at lease 16ft. to reach from the wall plug to a chair or couch.
4. I would like my money returned. How do I return the device?

Resposta da BestQool
I had an issue with the infrared setting on my LED light therapy, so I emailed them about the issue. They sent out a replacement right away and made the whole process smooth and easy. Very helpful and quick to respond back.

Resposta da BestQool
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.