BestQool Opiniões 201

TrustScore: 4.5 em 5

4,6

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Classificada 4 em 5 estrelas

The customer service is fast and responsive. One item was damaged in shipping (not Bestqool's fault) and they immediately shipped a replacement part. The panels are great and the universal stand is... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A+ Product, super fast shipping, great customer service (give them 48 hours). I used to take my teen to red light therapy for $150 a session now we have this at home and it's the only thing that's fix... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

1) Easy to purchase. 2) Excellent packaging. 3) Easy to use. 4) Registering for product warranty online yielded no response, leading users to question whether the product was worth owning.

A empresa respondeu

Classificada 5 em 5 estrelas

We love our red light full body machine. It has helped our backs tremendously. Have been using it for about 7 weeks and can tell a difference with a lower level of pain. Questions to customer servic... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosmética

Sobre BestQool

Escrito pela empresa

Be Healthy. Be Happy. Enjoy your life.

Bestqool designs and manufactures high-quality, effective clinical-grade red light therapy that provides long-term value for customers.


Why choose Bestqool?

High power output: Our research and design laboratory develops the latest light therapy technology and highest engineering specifications to ensure that Bestqool products are efficient, powerful and reliable.

High-quality customer service: We are committed to ensuring that our customers are satisfied with our products and services. We won't rest until all of your issues are resolved.

FDA Class II and tested report: Our products are certified as FDA Class II medical devices. Additionally, we are delighted to share the testing data from LightLab, a reputable US-based testing institution, ensuring product quality and reliability.

Continuous innovation: We are committed to innovation and our technical research team is dedicated to developing new products and services – sign up to our newsletter to be kept informed.

Trustworthy quality: Our products undergo rigorous testing and quality control checks to ensure that they meet the highest industry standards.

VISIT OUR WEBSITE

Shippment and Product Quality

The fastest and most reliable delivery, the highest quality.

Bestqool are dedicated to providing the fastest and most reliable shipping methods to ensure your red light therapy products arrive promptly. The team continuously develops and rigorously tests our products to uphold the highest standards of quality, living by the motto "Stronger, Better"

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

201 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Device works great

Device works great. Good quality. Results are not immediate but still using everyday.

12 de agosto de 2024
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Resposta da BestQool

Thank you for your kind words! We're glad to hear the device is working well for you and that you're making it part of your daily routine. While results can take some time, consistency is key, and we're confident you'll continue to see positive changes. 

Classificada 5 em 5 estrelas

I am saving for a larger one perfect first red light

The perfect first red light! I want to save for a bigger one as I see the results already. My skin tone is evening out, I sleep better and my fine lines are subsiding! I highly recommend this quality product!

11 de agosto de 2024
Opinião espontânea
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Resposta da BestQool

Thanks so much for the awesome review! We're thrilled to hear that you're seeing great results with your red light panel—improving your skin tone and sleep. Thanks again for your support and for recommending our product!

Classificada 3 em 5 estrelas

I don't like the plastic covering on it and size!


I don't like the plastic covering on the lights, causes sweating...,
** I have to figure on my own how it works because the manual is terrible for giving instructions.
** It should not be as long as it is, it could be shorter on the sides and have extension belts on the sides to make it longer if needed.
** The design is bad for a smaller device. I have a smaller Bestqool pad and it is only the pad and not all that extra side belting. Some of my lights are worn out. We bought 2 and really like it but only last a year.
** BestQool does not have a very good selection.

24 de julho de 2024
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Resposta da BestQool

We sincerely apologize that your red light therapy experience wasn't satisfactory. The plastic covering is designed to protect the lamp beads from damage and prevent moisture from entering, while also softening the light to avoid harsh glare. And your suggestion for adjustable belts has been noted and will be considered for future designs.

Don't worry. If you have questions about the product and the instruction manual, please reach out to our customer service for assistance. Thank you for your feedback.

Classificada 5 em 5 estrelas

Best price

Best price, fast shiping, easy web site.

1 de julho de 2024
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Resposta da BestQool

Thank you so much for the awesome review! We're glad that you loved our prices, fast shipping, and easy-to-navigate website. Your satisfaction means everything to us, and we can't wait to serve you again!

Classificada 5 em 5 estrelas

Fabulous company - brilliant communications and customer service

Communication from this company was first class. Owen kept me in touch with anticipated delivery times and addressed any concerns efficiently and quickly.
My son has used the red light and it certainly seems to be having a positive effect on his well being and calming his TSW symptoms.
I would certainly recommend this company.

22 de junho de 2024
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Resposta da BestQool

Thank you so much for your review! We're delighted to hear that you had a positive experience with our communication and customer service. It's wonderful to know that the red light therapy is helping your son and positively impacting his well-being and TSW symptoms. Thank you once again for your support.

Classificada 5 em 5 estrelas

I am getting noticed

I am getting noticed. I can see from my pictures it’s working. I go to the Gym I get looked at by very young women.
Some women in Facebook are Celebrities online now and want to talk me at first I thought it was fake but once they proved it was them. I was shocked.

19 de junho de 2024
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Resposta da BestQool

We're delighted to hear that our products are making a noticeable difference for you and enhancing your life! It's always wonderful to see you experiencing such positive results. Enjoy all the benefits that come with it!

Classificada 5 em 5 estrelas

I do believe my red lite is helping my…

I do believe my red lite is helping my neuropathy And your company contacted me immediately when I thought I had a problem. Which was my mistake

5 de junho de 2024
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Resposta da BestQool

It's great to know that our product helps with your neuropathy, and our team was able to assist you promptly. Your feedback means a lot to us. Thank you for choosing Bestqool.

Classificada 5 em 5 estrelas

Helpful

Good customer service ~ Owen.

14 de junho de 2024
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Resposta da BestQool

Thank you so much for your kind words about customer service!

Classificada 5 em 5 estrelas

I used the Bestqool Sauna Blanket since two weeks. W. Antkowiak et…

I used the Bestqool Sauna Blanket several times - the first time I wasn't sweaty,so I don't think it worked for me, but the next time I sweated a lot.
Thanks to this,the runny nose time was shortened (only two days!) and the body regenerated faster. I'm impressed.

11 de maio de 2024
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Resposta da BestQool

Thank you for sharing your valuable experience with the Bestqool Sauna Blanket!. We're glad to hear that it has been beneficial for you, especially in helping with your runny nose and faster body recovery. We appreciate your support, and your satisfaction means the world to us. Thank you for choosing Bestqool!

Classificada 5 em 5 estrelas

BQ40 was the best decision I've ever made!

I spent a long time looking into treatment with red light to help my skin. I found that there are a number of them on the market. This product may be the greatest I've ever been able to purchase taking into account cost, features, customer service, and effectiveness when compared to other products on the market!
Due to improved blood flow, my skin tone appears more even, and there was an additional benefit that I never would have imagined - it improved my mood, sleep quality and literally level of happiness.

In summary, after a week, I observed an improvement in my energy intake during the day, the ability to study for longer periods of time, and a more effortless walking with the dog. My sleeping habits changed during the second week. My inability to fall asleep and stay asleep during the night usually results in me waking up sluggish and not in the best of moods. However, I noticed that I was happier than usual. Normally, because I live in student housing, I stay away from my neighbors since social interaction drains my energy and I need to recharge. However, since then, I was more enthusiastic and even enjoyed social contact Social interaction and conversation seemed quite effortless. The third week my skin slowly started to wake up and begin to understand what was happening.My acne marks appear to be healing more quickly, and even the pimples on my chest have mostly disappeared! When I fraunted, my face it appeares to be smoother and less wrinkled on the forehead. Of course it's only slightly and a work in progress, but this gave me a positive experience, so I'm eager to carry on and watch for results in a few months I can only recommed it!!

8 de maio de 2024
Opinião espontânea
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Resposta da BestQool

Thank you so much for sharing your detailed experience with red light therapy! We are thrilled to hear about the positive impact it has had on your skin, mood, sleep quality, and overall well-being. Your feedback is incredibly valuable to us.
Please keep sharing with us; we love hearing about our customers' journeys. If you have any questions or need further assistance, feel free to reach out to our customer service team. We're here to support you every step of the way! Thank you!

Classificada 5 em 5 estrelas

Courteous well spoken polite emails…

Courteous well spoken polite emails regarding my purchase. Great product, very happy with my purchase and ease of operation.

13 de maio de 2024
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Resposta da BestQool

Thank you for trusting our products and appreciating our services. Your feedback is essential to us. Your support and understanding are our greatest motivation to move forward.

Classificada 5 em 5 estrelas

A dependable red light panel with…

A dependable red light panel with adjustable red light and near infrared light choices. Very strong light output.

25 de abril de 2024
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Resposta da BestQool

Thank you very much for your appreciation of our product. We will continue to make it better.

Classificada 3 em 5 estrelas

Steady but not dramatic improvements

Without buying an expensive stand, I find it difficult to use my half body Bestcool device on my back or the sides of my body. There is not a problem with using it on my front as I can easily hold it. I have not had any massive turnarounds in health problems but sleep is much improved after several months and, despite being in my 80s, none of my health problems have got worse so I consider this a plus and some conditions have improved but not totally healed.

20 de julho de 2023
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Resposta da BestQool

Thank you very much for joining in the comments. We are very happy that our red light products can help you. We have provided you with helpful advice via email regarding the problem of light therapy not reaching your sides and backs.If you have any further questions, please contact us. We will make our services and products the best.

Classificada 5 em 5 estrelas

Outstanding Company

I simply cannot recommend this company enough. The products are outstanding. I have several,with some being years old now!

15 de abril de 2024
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Resposta da BestQool

Thank you so much for your glowing comment! Our primary goal is customer satisfaction, so we are grateful that you are happy with your experience. It means a lot to our entire team.

Classificada 5 em 5 estrelas

Love the lights!!

The package arrived in a timely manner. The set up was easy and the instructions were clear.
I bought 2 -60 light units and use them both simultaneously,(one in front and one in back) every week day. It helps with my pain, but most noticeable is the difference in my skin, my hair and lashes, my vision has improved (with red lights only) and interestingly enough my hypothyroid TSH levels have become normal and my pcp is wanting to decrease my thyroid medication and recheck my labs. I have been using the lights for about 1 year. Love them!

10 de abril de 2023
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Resposta da BestQool

Thank you for your love! Your feedback is highly precious to us, and we are thrilled to hear that you have been enjoying from our products for over a year. Keep shining brightly! ✨

Classificada 1 em 5 estrelas

1.Stand must be opened to acces the…


1.Stand must be opened to acces the electrical plug.
2.The elect. plug is so loose it disconnects with the slight movement. Device is usuless, keep turning off.
3. The electrical cord should be at lease 16ft. to reach from the wall plug to a chair or couch.
4. I would like my money returned. How do I return the device?

31 de março de 2024
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Resposta da BestQool

Thank you for your feedback. We sincerely apologize again for any inconvenience caused. We've contacted you and really appreciate that you gave us the opportunity to rectify the situation. According to your requirement, we assisted you in returning the BQ40 and sent the replacement to you. Hope you are satisfied with the new one. If you have any concerns, please contact us directly. We would like to buckle down to fix your issues:)

Classificada 5 em 5 estrelas

Good customer service

I had an issue with the infrared setting on my LED light therapy, so I emailed them about the issue. They sent out a replacement right away and made the whole process smooth and easy. Very helpful and quick to respond back.

11 de novembro de 2023
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Resposta da BestQool

Thanks for sharing your positive experience with our customer service team. Providing timely assistance and a smooth resolution to any issues is always our responsibility. We will continue to improve the quality of our products to offer an excellent experience for our customers.

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