Big Cottages Opiniões 

601
TrustScore: 4 em 5

4,2

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

There were very few photographs of the outside. The drop down menu for the number of guests doesn't allow for babies. It's hard to find the cottage again to share with others.

A empresa respondeu

Classificada 5 em 5 estrelas

A really high quality conversion in an idyllic peaceful location is a good start. Add to that the warmth of the welcome from the friendliest hosts, along with fresh flowers a sponge cake and milk in t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had our previous holiday cottage cancelled due to unforeseen circumstances. Managing to find another one through Sykes Cottages, very quickly, booking on line was very easy. I had an email conf... Ver mais

Classificada 4 em 5 estrelas

5pm is late getting in may be a worth having a look at changing it. House is brilliantly located, only there from Friday to Sunday, had to pay for full week rental on hot tub, refused to add on plus w... Ver mais

Informações sobre a empresa

  1. Casa rural
  2. Alojamento para grupos

Escrito pela empresa

Big houses, large holiday homes and group accommodation. Big cottages, little prices. Big Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Dog Friendly Cottages and Snaptrip.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

601 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(601)

45 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very easy to book

Very easy to book, no problems, went straight through

2 de março de 2026
logótipo da Big Cottages

Resposta da Big Cottages

Hi Teresa,

Thank you for your lovely review.

We’re so pleased to hear you found the booking process was straightforward — that's exactly what we aim for!

We hope you have a fantastic stay and look forward to helping you again in the future.

Best wishes,

Rebecca

Classificada 5 em 5 estrelas
logótipo da Big Cottages

Resposta da Big Cottages

Hi,

Thank you so much for your wonderful review! We’re delighted to hear you found the booking process simple and our service great.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Classificada 5 em 5 estrelas

Booking was easy and there was a…

Booking was easy and there was a telephone helpline which I rang late evening- and got excellent friendly reassuring response, which was great as I am unused to online bookings. Thank you

18 de fevereiro de 2026
Classificada 1 em 5 estrelas

Shocking place.musky smell in room.hot…

Shocking place.musky smell in room.hot tap has been disconnected in bathroom,so bath not possible.entrance to shower cubicle is to narrow for me to enter,no shower for me to use either.there is a rattling in the pipes through the night that sounds like someone is using a hammer drill in next room.deeply disappointed in stay here

27 de dezembro de 2025
Opinião espontânea
logótipo da Big Cottages

Resposta da Big Cottages

Hello Tony,

I’m truly sorry to hear about your experience and appreciate you taking the time to share your concerns.

I have checked our system; however, I’ve been unable to locate a booking under the details provided. I have therefore requested further information via Trustpilot so that I can fully investigate this matter for you.

Once I receive those details, I’ll be happy to look into this further.

All the best,
Katie

Classificada 1 em 5 estrelas

MOULD IN BED

Hi,

We are currently staying at this property, we booked in on the 23rd of December late afternoon, on arrival the property looks lovely, but when time came to go to bed we discovered how discustingly filthy all bedrooms were, the mattresses, quilts, duvets etc are stained, damp & stink, mould growing on under sheets….. old rubbish left under beds, a rusty razor under the bath, shower room ceiling is falling down 😳, the sofas and cushions are filthy, dining room chairs are fit for the skip? The property is discusting and hasn’t been cleaned or decorated for years.
My family are all leaving today one day early, I’m having g to stay back to try to discuss with the owners as the they just hang up when you try to call.
My young niece has burnt her hand on the hot tap as I I is plumbed in the wrong way round and any hot cold markings on the taps has completely worn away
Anyone looking to book this property please avoid as it is not fit for purpose it’s DISGUSTING.

23 de dezembro de 2025
Opinião espontânea
logótipo da Big Cottages

Resposta da Big Cottages

Hello Grant,

I’m very saddened to hear about your experience and your concerns regarding health and safety.

We take matters such as these very seriously, particularly when they involve issues like mould. I’m also truly sorry to hear that your niece has burnt her hand, which I completely understand would be very worrying.

I have checked our system; however, I have been unable to locate any bookings associated with your details. As a result, I have requested further information via TrustPilot and would appreciate it if you could respond to this request.

Once we receive the necessary details, we will look into this matter and investigate it fully.

Kind regards,
Katie

Classificada 1 em 5 estrelas

DO NOT BOOK THIS PROPERTY!!!!

DO NOT BOOK THIS PROPERTY!!!!
WE ARE BOOKED FOR THE XMAS PERIOD AND OUR XMAS HAS BEEN RUINED!!!
IF I COULD LEAVE ZERO STARS I WOULD - MOULD IN THE BED WHERE MY BABIES WERE SLEEPING, USED RAZORS LEFT IN THE BATHROOMS, THICK DUST EVERYWHERE. OUR CHILD BURNT HER HAND BECAUSE THE TAPS ARE ROUND THE WRONG WAY! OWNERS ARE NOT ACCOMMODATING AND HAVE TOLD US IF WE ARE NOT HAPPY TO SIMPLY LEAVE. ITS A HEALTH AND SAFETY HAZARD !! NO APPLIANCES WORK CORRECTLY, FURNITURE IS FILTHY. COBWEBS EVERYWHERE. PREVIOUS GUESTS CLOTHES UNDER BED!
WE ARE LEAVING EARLY AS WE CANT BARE THE CONDITIONS!

23 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I called the booking office and had…

I called the booking office and had many questions - but Megan, the lady that answered the phone, was an angel in disguise and answered all of them - and gave even more advice - all of that very helpful. Absolutely wonderful!

18 de novembro de 2025

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