There were very few photographs of the outside. The drop down menu for the number of guests doesn't allow for babies. It's hard to find the cottage again to share with others.
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
There were very few photographs of the outside. The drop down menu for the number of guests doesn't allow for babies. It's hard to find the cottage again to share with others.
A empresa respondeu
A really high quality conversion in an idyllic peaceful location is a good start. Add to that the warmth of the welcome from the friendliest hosts, along with fresh flowers a sponge cake and milk in t... Ver mais
A empresa respondeu
We had our previous holiday cottage cancelled due to unforeseen circumstances. Managing to find another one through Sykes Cottages, very quickly, booking on line was very easy. I had an email conf... Ver mais
5pm is late getting in may be a worth having a look at changing it. House is brilliantly located, only there from Friday to Sunday, had to pay for full week rental on hot tub, refused to add on plus w... Ver mais
Big houses, large holiday homes and group accommodation. Big cottages, little prices. Big Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Dog Friendly Cottages and Snaptrip.
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, Reino Unido
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Resposta da Big Cottages
Booking was easy and there was a telephone helpline which I rang late evening- and got excellent friendly reassuring response, which was great as I am unused to online bookings. Thank you
Lovely cottage and easy to book, looking forward to our trip!
Booking the cottage was very easy, then again it's always easy when you're buying something. Will see how it stacks up when we get there.
Excellent site, very easy to use. Found just what we were looking for.
I found a choice of properties which would suit my family and at some reasonable prices.
Everything clearly explained regarding the cottage, easy booking process.
Well set out information and good photos. Easy booking service and confirmation received straight away
Shocking place.musky smell in room.hot tap has been disconnected in bathroom,so bath not possible.entrance to shower cubicle is to narrow for me to enter,no shower for me to use either.there is a rattling in the pipes through the night that sounds like someone is using a hammer drill in next room.deeply disappointed in stay here

Resposta da Big Cottages
Hi,
We are currently staying at this property, we booked in on the 23rd of December late afternoon, on arrival the property looks lovely, but when time came to go to bed we discovered how discustingly filthy all bedrooms were, the mattresses, quilts, duvets etc are stained, damp & stink, mould growing on under sheets….. old rubbish left under beds, a rusty razor under the bath, shower room ceiling is falling down 😳, the sofas and cushions are filthy, dining room chairs are fit for the skip? The property is discusting and hasn’t been cleaned or decorated for years.
My family are all leaving today one day early, I’m having g to stay back to try to discuss with the owners as the they just hang up when you try to call.
My young niece has burnt her hand on the hot tap as I I is plumbed in the wrong way round and any hot cold markings on the taps has completely worn away
Anyone looking to book this property please avoid as it is not fit for purpose it’s DISGUSTING.

Resposta da Big Cottages
DO NOT BOOK THIS PROPERTY!!!!
WE ARE BOOKED FOR THE XMAS PERIOD AND OUR XMAS HAS BEEN RUINED!!!
IF I COULD LEAVE ZERO STARS I WOULD - MOULD IN THE BED WHERE MY BABIES WERE SLEEPING, USED RAZORS LEFT IN THE BATHROOMS, THICK DUST EVERYWHERE. OUR CHILD BURNT HER HAND BECAUSE THE TAPS ARE ROUND THE WRONG WAY! OWNERS ARE NOT ACCOMMODATING AND HAVE TOLD US IF WE ARE NOT HAPPY TO SIMPLY LEAVE. ITS A HEALTH AND SAFETY HAZARD !! NO APPLIANCES WORK CORRECTLY, FURNITURE IS FILTHY. COBWEBS EVERYWHERE. PREVIOUS GUESTS CLOTHES UNDER BED!
WE ARE LEAVING EARLY AS WE CANT BARE THE CONDITIONS!
All fine except we wanted me to be the lead booker and pay on my Mother's credit card. This did not seem to be possible.
Not a problem as I paid on mine and we will settle up.
Thanks
Good information on the cottage that we booked. Competitive price. Great facilities. Perfect for our needs.
So easy to book and pay for my holiday cottage. Very fast confirmation. A joy to deal with this company.
I called the booking office and had many questions - but Megan, the lady that answered the phone, was an angel in disguise and answered all of them - and gave even more advice - all of that very helpful. Absolutely wonderful!
Quick replies to e mails
Personal follow up but no pressure
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