Bigmoto Opiniões 

Writing on behalf of my father who had a very poor experience dealing with this company.
Firstly he was offered a ridiculously low part exchange price for his previous bike, which he decided to sell privately instead and made over £1000 more than they offered.
He purchased his new bike and the staff became annoyed due to him choosing to pay for it outright rather than financing it?
He was promised alongside their terms and conditions that his new bike would receive a new mot as it only had 3 weeks left on it at the time of purchase, according to their policy any bike with less than 3 months mot on it would receive a new one so it would be sold with a full 12 months mot…the bike did not get an mot and he has had to arrange and pay for this himself through an alternative garage…a clear breach of your own policy.
He was also advised that the bike would receive an oil change and a full valet before it was delivered to him, neither of these things happened either! He spent two days cleaning and polishing the bike to a respectable standard and has had to pay again to have the oil changed?! Very poor service from this place, once they have your money they stop caring. Please use a more reputable dealership if you want a new bike!

Your response states that you are in contact with my father, unfortunately this is untrue as he has heard nothing from you. Please provide an email address for me to contact you. Thank you.

Great communication, no hard sale and full of knowledge about the bike I was inquiring about. So much so I bought it!! Hassle free and a professional manner! Would highly recommend!

Great service and quick with the process highly recommend.

Terrible. Arrange to sell bike. They didn't bother to show up, or even call to advise. Impossible to get any sense out of them. Awful company. Hassle free sale, yeah right.

I was in the market for a used bike after my previous bike was stolen. Ellis, the salesperson, was very helpful, friendly, and answered all the questions I had prepared before I even asked them! He explained everything very clearly, helping me make good decisions about the optional extras without feeling pressured at all. Fantastic experience, and I look forward to delivery of my "new" (used) bike!

Simple and straight forward. Ellis was very friendly and helpful

Was selling a Ducati V2. Was originally offered £10000 which i agreed to. Arranged For collection and was told i would be contacted 30mins before arrival, I wasn't contacted.
After checking over the bike for 30mins the courier said the rear pads are a little low and the tire tread and a small bit of rust on the chain. General wear for a used bike. I then awaited Bigmoto to contact me with the offer. Didn't hear a word from them but the courier came back and said "they will give you £9000 for it!". Pretty poor communication and blatant lowballing from them. Complete waste of my time.

Ellis was amazing very smart to get my wife to get me to get the expensive option but very delightful to deal with

Seamless service. Filled out their online form for selling my bike to them. After accepting their offer.Less than hour later, purchasing driver is inspecting the bike on the drive. Price agreed with Matt on the phone and funds transferred within minutes. Ownership transfer all taken care of too. No hidden fees or dramas.

Contacted big moto on the Thursday with reg of bike got a price which was better than most was happy to sell my bike couple of emails later with pictures and bike was picked up on the Sunday after a quick inspection money was in my bank and bike gone would use again if I had to

Very easy making a purchase today. Was allowed to look around with no hassle. When I asked to look at a bike I was promptly serviced by a member of staff that talked me through. After changing my mind several times I was directed to a bike that suited my remit. Clare sorted me a deal we quickly shook on , both parties happy.

Clare was extremely helpful and professional in the way they was dealing with me, top service, not rushed, and understanding of circumstances, thankyou 🙂

I received a very fair offer following my on-line application. After submitting all required photos and copies of relevant documents it was confirmed very quickly that the bike would be accepted and collected. The collection company arrived when agreed and after a detailed inspection a phone call confirmed the original offer would stand. Payment was in my account in minutes and the bike taken. A really efficient and fair transaction

Very honest, reliable company

Excellent service, great communication top seller

i spoke to Ellis he was very professional,

Bought my first bike from Bigmoto today, all the staff i spoke to were extremely helpful. Ellis taked me through the whole process and explained everything in detail, was quick and painless in acquiring my new bike. Thanks Ellis you were a great help mate.

Elish was really helpful always try to provide full information nice one mate

PERFECT transaction smooth and simply easy.
The driver from SOS bikes came did his checks very friendly and professional.
Spoke with big moto on the phone money went into my bike before the left A plus experience .
Highly recommended

Unreal service and quick with the process highly recommend.