Bigmoto Opiniões 

1131
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The systems of buying the bike are simple, quick and I only spoke to one person (Tom) who was excellent in manner, politeness and ultra efficient. Saw the bike online at about 10pm the night before, f... Ver mais

Classificada 5 em 5 estrelas

Excellent service, great communication made everything really easy. Second time I've bought a bike from Bigmoto and would recommend to everyone. Big thanks to Richard for all his help.

Classificada 5 em 5 estrelas

Fast transaction, reasonable price, better than most! Absolutely no hassle trying to deal with private buyers!! Assessment guy was great, i was honest so got full offer price, paid immediately, ( but... Ver mais

Classificada 5 em 5 estrelas

Purchase of FN26XXA. Extremely accommodating and professional service so far. All questions/queries answered, knowledgeable and polite. Deposit only paid at this point and delivery of motorcycle not... Ver mais

Informações sobre a empresa

  1. Concessionário de motos

Escrito pela empresa

UK’s fastest growing online dealership, providing used and new motorcycles through the UK. Buy online or visit instore, offering finance options on all bikes whether you’ve got good or poor credit, Bigmoto can find a solution to help. We aim to be a price leader on all our stock so if you’ve seen it cheaper with similar mileage let us know. We offer UK nationwide delivery, full walk around videos on request of all bikes, so get in touch, we’re waiting to help you! Join the movement #wearebigmoto


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 85% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1131)

765 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bought my first bike from Bigmoto…

Bought my first bike from Bigmoto today, all the staff i spoke to were extremely helpful. Ellis taked me through the whole process and explained everything in detail, was quick and painless in acquiring my new bike. Thanks Ellis you were a great help mate.

2 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

PERFECT transaction smooth and simply…

PERFECT transaction smooth and simply easy.
The driver from SOS bikes came did his checks very friendly and professional.
Spoke with big moto on the phone money went into my bike before the left A plus experience .
Highly recommended

2 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

actually fairly stress free experience

actually fairly stress free experience, they made an offer (obviously I wanted more) so the buyer I spoke to, made a slightly better deal with me. I decided to accept it and a collection was arranged. The collection guy arrived bang on time, checked the bike over and the money was in my bank within a few mins of the deal being completed, I would certainly consider using them again for this kind of situation!

30 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Jokers

Got a quote to buy my 2026 MT07 with 30 miles on it of £530!

1 de julho de 2026
Opinião espontânea
logótipo da Bigmoto

Resposta da Bigmoto

Hi Steven, we apologise for the miscommunication - the amount quoted was a typo and we have now sent you through the correct offer.

Classificada 1 em 5 estrelas

Tom was a pleasure to deal with

The rep I dealt with Tom was really helpful. He wasn't hounding me like several other companies proper sound guy knows what he is talking about and didnt hang about when id made my decision thanks tom ..

But after sales has been awful the bike came with clear and obvious faults that was not picked up on the after sales inspection and since they had the bike back it's been nothing but stress and ongoing hassle and accusations towards myself regarding the issues the bike was delivered with and that can be clearly seen in the delivery photos .. i would not recommend bigmoto to anyone currently

30 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This is the place

First off just like to say amazing customer service and for someone like me who's new to purchasing a bike, these guys really went out their way to help me out and I can't thank them enough !!
TOM TOM TOM
What a guy you are, straight with the points no messing round happy to help with whatever I had on my mind clear to see that he loves doing what he does WE NEED MORE PEOPLE LIKE TOM, Mate you have made my day thank you so so much !!!

30 de junho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Not great

Not great, Paid deposit for a bike to be taken of sale and then given the portal to keep progress of the bike.
paid the bike amount.
Firstly it had been taking a while and the app said waiting on parts then when i rang they said it needed a new tyre/battery/fork seals, so waited for that to be done then another 2 weeks later it went in for MOT and failed on wheel bearings so again waiting on parts.
It had taken over 3 weeks to receive the bike and when it came there was no new tyre no new battery and still not sure about the seals.
The bike has had a new wheel bearing but they never put it back in for mot after the work so i received the bike with 2 month MOT.
I don't think they should be selling bikes that are not ready for sale and should at least do a re-test as it would have been free anyway.
There was other issues also, the bike is a great bike but now i need to book it in for an MOT.
Only positive is the delivery company they use SOS are great.

15 de junho de 2026
Opinião espontânea
logótipo da Bigmoto

Resposta da Bigmoto

Hi Kev, we're sorry to hear you were misinformed about work being performed on your bike. We're also sorry that the bike has managed to slip through our system without the minimum 3 months MOT that we provide as standard. Please email customerexperience@bigmoto.co.uk and we will run through what work was completed on the bike and get an MOT sorted for you.

Classificada 5 em 5 estrelas

Tom at Bigmoto is by far one of the…

Tom at Bigmoto is by far one of the best people I’ve ever done business with. Very professional and explained everything in detail when others don’t! Highly recommend asking for Tom or doing business with him!

29 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Where do I start?

Where do I start?
Been waiting for a bike to come available for weeks .Get the call from Bigmoto that they have one .....Great, told the sooner I paid full price the sooner I would get it. Paid £8k only to be told a day later that the bike needed to be deregister and reregestered because of an error with the supplier.
A month later I still have not received bike and asked for money back which was reluctantly refunded.
After countless messages on the sales portal which were immediately deleted and contradictory stories I contacted DVLA to find they have no record of any application relating to this bike.
Basically I believe I was sold a bike that was not registered and spun various yarns from the sales team.
Definitely would not go near them again.

26 de junho de 2026
Opinião espontânea
logótipo da Bigmoto

Resposta da Bigmoto

Hi Mark, thanks for the review. We didn't intentionally mislead you, the vehicle is indeed still outstanding documentation as it came to us from another dealership who had to deregister the vehicle with the DVLA. This is still in process and can be confirmed by the previous dealership and the importer, we are happy to pass you their contact information if you wish.
As you are not the registered keeper the DVLA will be unable to give you details on the registration of the vehicle for GDPR reasons.

Classificada 5 em 5 estrelas

Enquired about a bike

Enquired about a bike , within the hour had the deposit sorted just awaiting delivery confirmation, Nice and easy no hassle at all , Tom helped me out ✅

26 de junho de 2026
Opinião espontânea

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