I was made to FALL IN THIS SCAM by this company. Their agents pretending as VICTOR, STEVE promised me round trip fare for 1945 GBP all inclusive and later sending me mails saying this was ju... Ver mais
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Leia as opiniões dos outros
I had to make changes to my flight and the cost was more expensive than i had originally planned but Danny was always available and responded efficiently with each request. The price did go up with ea... Ver mais
AVOID, SCAM, issued an email saying I would not be charged until confirmation, I thought this was weird so I looked them up and saw they were a scam, when I called to acknowledge I do not confirm they... Ver mais
My husband booked flight with this scam company. And after paying the initial full amount of £1375- single ticket to India, received another email from them saying he needs to pay £1900 more as th... Ver mais
Informações sobre a empresa
Escrito pela empresa
Booknfly, is a leading travel company operating under the brand Flycation LTD we are ATOL-protected and registered travel company, We are committed to delivering seamless and memorable travel experiences to our customers worldwide.
Informações de contacto
167-169 Great Portland Street 5th Floor, , W1W 5PF, London , Reino Unido
- 02034235500
- support@booknfly.co.uk
- booknfly.co.uk
1,8
Mau
159 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very reliable and trustable experiences
Jake is a star to find you, the right flying ticket. He is a very responsive, exactly listen to your need and absolutely comprehensive. I can only recommend. Jake can really be trusted
10 de outubro de 2023
Opinião espontânea
Resposta da Booknfly
Dear Julien,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Best Regards,
Team Booknfly
Great service!
Great service!
I had an automated response after booking my tickets to say that there was no longer availability for the dates I wanted to travel. Simon was fantastic and sorted all issues out ! Thanks Simon!!
12 de outubro de 2023
Opinião espontânea
Resposta da Booknfly
Dear Kevin,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Best Regards,
Team Booknfly
Thank you Jake for a 5 star experience…
Thank you Jake for a 5 star experience will always tell friends and family amd from now on will use you for my 3 holiday a year bookings
5 de outubro de 2023
Opinião espontânea
Resposta da Booknfly
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Team,
BooknFLy
Simon was extremely helpful
Simon was extremely helpful and got me a better deal for my flights.
5 de outubro de 2023
Opinião espontânea
Resposta da Booknfly
Dear Jake,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Team,
BooknFLy
Blake provided a first class service
Blake provided a first class service. He found the perfect flight at a very competitive price. He responded to our questions quickly and issued the documents without delay. I recommend Blake and Booknfly to anyone looking for flying services.
23 de setembro de 2023
Opinião espontânea
Resposta da Booknfly
Dear David,
Thank you for taking your valuable time to write this review about your experience with us.
We thank you for your generous compliments. Your encouraging words will certainly help to strengthen the conviction and motivation of our staff.
We hope to see you again!
Team,
BooknFLy
They seemed to work at my needs however…
They seemed to work at my needs however I didn't quite get what I wanted for the price I wanted to pay but the compromise seems to be a good result overall.
16 de setembro de 2023
Opinião espontânea
Resposta da Booknfly
Dear Mike,
We really appreciate you for taking out the time and sharing your kind review. It is indeed a delight to learn that you received the required assistance from our travel consultant. This time we missed a 5 Star but will definitely work on it and will provide you the best service in future.
Do render us other opportunities to assist you again in your future travels.
Team,
BooknFLy
Personal attention and good suggestions…
Personal attention and good suggestions made it all very easy.
13 de setembro de 2023
Opinião espontânea
Resposta da Booknfly
Dear Kamey,
Thank you for taking your valuable time to write this review about your experience with us.
We thank you for your compliments. Your encouraging words will definitely help, support and build confidence to our staff.
We hope to see you again!
Team,
BooknFly
Excellent customer service from Simon
Excellent customer service from Simon. He helped and ensure I got better deal for my ticket. My electronic ticket arrived on time.
7 de setembro de 2023
Opinião espontânea
Resposta da Booknfly
Dear Kamey,
Thank you for trusting us and showing your confidence in us for your travel plans. We strive to provide our customers not only the best deal, but also good post-sales services. We ensure you of our availability to attend to you at all times.
Team,
BooknFLy
Excellent service with best price
Excellent service with best price. Will recommend friends and family
6 de setembro de 2023
Opinião espontânea
Resposta da Booknfly
Dear Davis,
Thank you for taking your valuable time to write this review about your experience with us.
We thank you for your compliments. Your encouraging words will definitely help, support and build confidence to our staff.
We hope to see you again!
Team,
BooknFly
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