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BS Fixings Opiniões 

411
•
TrustScore: 4.5 em 5

4,6

Loja self-service
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have recently made multiple orders for things from BS Fixings, and have kept going back as prices have been good and delivery has been quick.

Classificada 5 em 5 estrelas

Good quality product. Searched around other websites and company's. I found BS Fixings best for price and quality. Added bonus of supporting businesses away from the usual big companies Order... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tried ordering equivalent products online from B&Q and on two occasions received incorrect qtys (5 packs of 10 parts and instead received just 5 parts). BS managed to supply the 50 required as request... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Order process very slick and organised. Contact with staff quick, helpful and knowledgeable. Products very good quality. PnP for AB post code, geographic discrimination. At least Richard Turpin wor... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja self-service
  2. Fornecedor de feixos
  3. Fornecedor de materiais de construção
  4. Fornecedor de parafusos
  5. Grossista de material para construção
  6. Loja de materiais de construção

Escrito pela empresa

Fixings, Fasteners and More! BS Fixings is an online retailer with a wide range of high-quality, reliable, and innovative products for the construction, wholesale, and DIY markets. We provide our customers with instant access to an unrivalled collection of fixing and fastening solutions, along with a comprehensive range of DIY products, from sign fixings and sign banding systems to stainless steel fasteners including nuts, bolts, screws, and nails. We currently stock big brand names, including Bluebird, Vista, +DART, Harris Brushes, SPAX, Grip-It, and much more. We offer a next day delivery service on all orders placed before 12:30 pm, which is FREE on all orders over £50 ex VAT, with Saturday delivery also available. Our friendly and knowledgeable team provides our customers with an outstanding level of customer service. BS Fixings is part of the BS Stainless Group, with over 20 years of experience working, innovating and succeeding within the stainless-steel industry.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

411 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(411)

20 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Fast delivery

Fast delivery

4 de novembro de 2024
logótipo da BS Fixings

Resposta da BS Fixings

Thanks for the 5 stars Richard, it's always great to see a customer happy with their delivery time! :)

Classificada 2 em 5 estrelas

160mm Tamtorque clamp replaced by 130mm

Hi, I ordered a selection of Tamtorque clamps of different sizes (2 x 70mm, 8 x 100mm, 2 x 130mm, and 1 x 160mm).

The 160mm was replaced by another 130mm.

25 de outubro de 2024
logótipo da BS Fixings

Resposta da BS Fixings

Hello, thank you very much for ordering from us. I'm really sorry to hear that there was an issue with your order.
I have spoken to the team and we haven't heard from you regarding the issue but we would certainly look to fix this as soon as possible and send out the correct size on next day delivery.
I will get in touch with you now to see if you would like a replacement to be sent out.

Apologies again, and we will sort this for you as soon as possible. Many thanks.

Classificada 2 em 5 estrelas

Unable to review the product as still…

Unable to review the product as still waiting for the items even with premium delivery.

24 de outubro de 2024
logótipo da BS Fixings

Resposta da BS Fixings

Hi Anthony

Firstly, thank you for your order, and I’m very sorry if there was any confusion with your delivery time.

I can see you placed your order with us on Thursday 24th at 17:03 which is past our cut-off point of 1 pm for next-day delivery so this was sent out on Friday 25th on a next-day service.

I have checked the courier tracking, and your items should be delivered between 14:12 and 15:12 today.

Please don’t hesitate to reach out if you have any further questions regarding your order and we will be happy to help.

Classificada 5 em 5 estrelas

Very quick service

Slightly disappointed to hear the item was out of stock after showing in stock.
However impressed they got it back in stock the next day and delivered to us on a Saturday.
So very happy with the honesty and overall speed.

16 de outubro de 2024
Classificada 3 em 5 estrelas

Good product but unfair postal charges.

The product is fine. However, I was surprised and annoyed by the fee charged for posting the product. When I send eBay sales through the post I can send a parcel which is much heavier and larger than my panel nails sent by BS Fixings. It is unfair and just a way to raise product sales surplus. You really should stop this approach because it is vaguely scammy!

13 de outubro de 2024
logótipo da BS Fixings

Resposta da BS Fixings

Hi Alan, thank you for your feedback. We will certainly take this on board. I just want to assure you that the delivery prices that we charge on our website are the same as what we are charged by the couriers. There are cheaper couriers that we could choose however we have chosen to work with our current delivery company as we have found them to offer the most reliable service. It's really important for us to be able to offer quick and reliable delivery of our products so this is why we pay slightly more for the better couriers. I hope you can understand. I will certainly take your feedback on board and see if we can work on reducing our rates, or possibly offering multiple delivery services.
Thanks again.

Classificada 5 em 5 estrelas

Easy order excellent product at…

Easy order excellent product at excellent price. Delivery next day and free of course as I spent £50.

3 de outubro de 2024
logótipo da BS Fixings

Resposta da BS Fixings

Mr Seston, thank you for the 5 stars! Happy to hear you found our order process nice and easy! :)

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