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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We used Buzz eSIM for a trip to China last year and were really happy about it so decided to use it again for our trip in Japan this year. It didn't disappoint - we got the same good experience and... Ver mais

Classificada 5 em 5 estrelas

Got an eSIM for a US Trip back in October 2025. It was perfect, had no issues. Ordered another for this month (May 2026). A couple of hiccups getting it installed this time, I (foolishly) still h... Ver mais

Classificada 5 em 5 estrelas

7 day esim worked perfectly to the USA New York. On landing, attach to the airport WiFi. If you miss the automatic message to connect that pops up, don't worry, just go to phone settings sim managemen... Ver mais

Classificada 5 em 5 estrelas

Used Buzz eSIM last time in America. So for our 2 week holiday we had to use Buzz again. This time we both had eSIMs. They worked perfectly and it’s really easy to get them up and running. Ours were a... Ver mais

Informações sobre a empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Buzz eSIM is a digital network supplier, supplying everyone worldwide with a seamless and unlimited connection experience without the need for a physical SIM card. Our services provide low prices, ensuring affordability while traveling worldwide. We make sure that your connection with Buzz eSIM isn't just convenient; it's a quick, secure, and reliable experience.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

387 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service to resolve issues. I purchased the e sim but had issues…

I purchased the e sim but had issues uploading the required proof of Imei. I sent an email but also noticed there was a WhatsApp number. I sent a message and had a fast response regarding the issue. The sim was added to my phone and worked great. Only one spam call and service/signal was great. Would definitely use again and would recommend. Great value for money.

15 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

SIM for Florida

I bought a SIM for my visit for Florida for 14 days. I was hiring a car so needed data for maps. The process couldn’t have been easier and the price for the package I got was amazing. Cannot wait to use for future holidays. My partner also bought an eSIM after seeing how good mine was. Thankyou

21 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This eSIM was the cheapest option for…

This eSIM was the cheapest option for the USA, so I decided to try it. I paid for 7 days, and my confirmation email stated the service would last until 31st January. However, the SIM stopped working on the 30th, leaving me without internet. When I contacted support, their response was simply, “Sorry for the system error, the SIM should have worked until the 30th.” No solution, no compensation—just an admission that their system was wrong. Unreliable service and poor customer support. I wouldn’t use them again.

30 de janeiro de 2025
Opinião espontânea
logótipo da Buzz eSIM

Resposta da Buzz eSIM

Dear David,

We hope this message finds you well. We are reaching out to sincerely apologize for the inconvenience caused by the early interruption of your eSIM service. We understand how frustrating this situation must have been, especially as the service was cut off prior to its expected expiration.

Upon reviewing your case, we discovered that a system error was responsible for the premature termination of your service. We deeply regret this issue and the disruption it caused.

As a resolution, we are issuing a partial refund for the remaining service period. You should see this reflected in your account within 3-10 business days. We value your business and want to ensure you are satisfied with the solution provided.

If you have any further questions or need assistance, please don’t hesitate to reach out to us directly. We truly appreciate your understanding and patience as we work to prevent this from happening again in the future.

Thank you for being a valued customer.

Best regards,
Buzz eSIM Team

Classificada 5 em 5 estrelas

Went to USA and purchased a…

Went to USA and purchased a minute/text/unlimited data bundle for a good price, no issues whatsoever and worked great with constant service. Will use again!

31 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Everything worked very good

Everything worked very good. The network is stable and good, I also enjoyed the phone number that I had travelling in United States. It is a good value for money.

1 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We went to New York for 5 days and paid…

We went to New York for 5 days and paid £18 for 3 sims with unlimited data and calls.
2 worked initially and 1 did not.
We emailed buzzsim who responded immediately and rectified the problem.

I would really recommend these guys both on price and service. Will 100% be a repeat customer

27 de dezembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

It was a fast delivery and quick…

It was a fast delivery and quick installation i had an Problem in the us and it was fixed quickly.
The Problem i only give 3 Stars is that i received Every day 10 spam calls i know buzz cant anything for this But if you get a new number How is it possible to get such annoying phone calls

14 de novembro de 2024
Opinião espontânea
logótipo da Buzz eSIM

Resposta da Buzz eSIM

Dear Kevin,

Thank you for bringing this to our attention. I am writing to sincerely apologize for the recent inconvenience you experienced with receiving multiple spam calls. We understand how frustrating it can be to receive unwanted communication, and we want to assure you that this is not the experience we intend for our clients.

To help reduce these unwanted calls, T-Mobile offers features such as Scam Block, which can be incredibly effective, and we’d be happy to contact our service provider T-Mobile, and assist you in turning them on right away.

You could also activate Scam Block directly from your device by dialing #662#. If you prefer, our support team is always here to walk you through the process to ensure everything is set up smoothly.

We value your feedback and are committed to improving your experience with us. Please let us know if there’s anything else we can do to assist you.

Thank you for being a valued Buzz eSIM customer.

Best regards,
Buzz eSIM Team

Classificada 5 em 5 estrelas

First time and worth £20

First time I have used this as the my normal provider (Vodafone) wanted £7.50 a day
Took a little while to get things working (as it was my first attempt) but gave me fab 4G & 5G data while travelling
Will definitely use again

31 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

eSim data illimitée USA

Excellent service pour une eSim data illimité pour les USA. Toujours en 5G, je pouvais être appelée sur le numéro qui m'a été donné, mais je ne pouvais appeler que par Whatsapp ce qui m'allait très bien. La esim a été téléchargée et installée automatiquement sur mon GSM 2 jours avant le voyage, je n'ai rien eu à faire. Je referai !!

17 de outubro de 2024
Opinião espontânea

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