cannacabana.com Opiniões 

145
•
TrustScore: 3.5 em 5

3,7

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Classificada 4 em 5 estrelas

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Classificada 5 em 5 estrelas

Service was quick, courteous and very understanding. They were ready to assist immediately, investigated and then corrected the issue. All while keeping me informed. Amazing customer service from th... Ver mais

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Classificada 5 em 5 estrelas

Zanish R provided the most exceptional customer service I've ever experienced. Prompt, friendly, knowledgeable, what more could you ask for? I recommend cannacabanna as their customer service can he... Ver mais

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Classificada 1 em 5 estrelas

Raj grover is the outright owner. Go figures it's become another shit hole. Another Tim hortons turned to shit... Anything thing they touch turns to DISGUSTING trash. The toxic weed commun... Ver mais

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3,7

Aceitável

TrustScore: 3.5 em 5

145 opiniões

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3,7

Todas as opiniões

(145)

90 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The helpful honest staff were…

The helpful honest staff were knowledgeable and quick and really really good great for in store and online

20 de maio de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hi Norm,

In store or online, sounds like the experience held up strong either way! Honest, knowledgeable, and quick is a great combo to have on both ends. Thanks so much for covering the full picture 🙌

Have a great day!

Classificada 5 em 5 estrelas

Very helpful over the phone

Very helpful over the phone. Issue quickly resolved

20 de abril de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hi Brad,

Quick and helpful over the phone, exactly how it should go! Glad the issue got sorted out without any hassle. Thanks for sharing this 🙌

Have a great day! ⭐

Classificada 5 em 5 estrelas

Helpful staff and polite.

27 de maio de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hi Lynnc,

Helpful and polite, exactly the kind of service we aim for! Thanks for taking a moment to share this 🙌

Have a great day! ⭐

Classificada 1 em 5 estrelas

Stoney creek hwy 8 cannacabanna managed…

Stoney creek hwy 8 cannacabanna managed by billie loveday. As an elite member i am shocked at the stores actions. An employee named mac took my contact info without permission and started calling me. A month later two employees now have my number and are contacting me. After lodging a complaint to canna about my information theft they responded with a 2year ban from all stores. My email is now full of spam as my info was sold out. I truly hate the fact that my private info is readily available to anyone and is a violatipn of my privacy. Canna a calgary company should stay in calgary. We dont want you here in ontario. And no i will not give you positive rating as you ask of me. Sincerely steven s.

5 de janeiro de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hi Steven,

We apologize for the delayed response, we were experiencing some access issues with our Trustpilot account, but we're here now and would really like to speak with you further about this. Could you please share your contact details so we can look into this properly and work toward making things right?

You can also reach out directly to our Customer Support team at info@cannacabana.com.

Have a great day! ⭐

Classificada 1 em 5 estrelas

I bought an "Aerus V" device for…

I bought an "Aerus V" device for concentrates. It was not working properly at all. It had issues heating. It would just melt my diamonds, but, that's it. I tried to return it the next day, as I was told I could bring it in if it didn't work and I could refund it The day I tried very hard to return it. It was only tried the one time to work (I didn't want to mess it up by touching things I shouldn't. I was immediately told that they had to contact "the manager" to which they claimed I could NOT get a refund. I had to go to the parent company. I had already purchased a Carta 2 the same day (through TVape Canada. It was here in no time at all (approx under 3 business day) I kept trying to reason any logic...they claim that their machines like the Aerus V cannot be returned there once it has been opened and so much as tried it one time lost the melted diamond as it could get up to temperature. On principle alone, I will never shop there again, or at any Canna Cabana. If a company sells that product, it should be easily refunded. They DO NOT EVEN HAVE A SIGN in front of it, warning any customers. Technically, illegal to sell it without informing the client with ALL important info. I never would have bought it, alone, just based on that principle, so will others. This took place at the Highlands/West side of Lethbridge. I had paid about $230 plus tax. They did not care that I was told the day before by a different staff member that return will be no problem with the receipt.

14 de abril de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hi Dawne,

We apologize for the delay in responding, we were experiencing some access issues with our Trustpilot account, but we're here now and would really like to speak with you further about this.

Could you please share your active email id so we can look into this properly and work toward making things right? Or you can reach out directly to our Customer Support team at Info@cannacabana.com.

Have a great day!

Classificada 1 em 5 estrelas

This place is terrible and its there…

This place is terrible and its there loss not mine

31 de outubro de 2025
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hi Craig,

We're sorry to hear you didn't have a good experience. If you'd like to share more details about what happened, please feel free to reach out directly to our Customer Support team at info@cannacabana.com so we can look into it.

Have a great day!

Classificada 5 em 5 estrelas

They truly heard out my feedback which…

They truly heard out my feedback which is a rare thing this day and age. When asking lots of questions, they were patient and went above and beyond to ensure hey were answered. 5 stars all around for their customer service team and management

20 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

They truly heard out my feedback

They truly heard out my feedback, which is a rare thing this day and age. When asking specific questions, they went above and beyond to ensure they were answered and understood. 5 stars all around for their team

20 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Refunded the difference.

I had an issue with not getting a discount I believed I was entitled to. The Cannacabana team made it all better and refunded the difference. Good and pleasant communication throughout. Thanks!

8 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The boys at canna know my taste and…

The boys at canna know my taste and needs. I suffer from nerve pain and the only thing that works is thc. When I get there they rush to the door to hold it open as I am in a wheelchair and there is no button to open door. I always have a good experience at the store as I am a frequent customer.k

15 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Shawn and Chris at Silvercreek Guelph…

Shawn and Chris at Silvercreek Guelph are always amazing! Knowledgeable and ready to help answer any questions! Always calm! I feel bad they have to strip the store bare at night and reshelve everything in the morning..every day. That is Alot of repetitive Tedious work. There has to be a better solution. Bars on windows?

18 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First time at this dispensary and I…

First time at this dispensary and I have pretty specific wants.

Budtender took the time, walked me through the options, and I wound up with just what I wanted.

The place is clean and organized. The prices are better than most. The staff is friendly and knowledgeable. What more do you want?

Check them out: you'll be happy. But FYI, even though the address is on Wellesley, the actual door is on Yonge (watch that step!)

Highest recommend. You'll be happy about it

8 de maio de 2026
Opinião espontânea

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