cannacabana.com Opiniões 

145
•
TrustScore: 3.5 em 5

3,7

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Classificada 4 em 5 estrelas

Online responsiveness & Owen Sound Store Layout. The Owen Sound dispensary was easy to navigate. All product was behind glass shelves to reduce the risk of pilferage and mishandling. Be sure to come t... Ver mais

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Classificada 5 em 5 estrelas

Service was quick, courteous and very understanding. They were ready to assist immediately, investigated and then corrected the issue. All while keeping me informed. Amazing customer service from th... Ver mais

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Classificada 5 em 5 estrelas

Zanish R provided the most exceptional customer service I've ever experienced. Prompt, friendly, knowledgeable, what more could you ask for? I recommend cannacabanna as their customer service can he... Ver mais

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Classificada 1 em 5 estrelas

Raj grover is the outright owner. Go figures it's become another shit hole. Another Tim hortons turned to shit... Anything thing they touch turns to DISGUSTING trash. The toxic weed commun... Ver mais

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3,7

Aceitável

TrustScore: 3.5 em 5

145 opiniões

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3,7

Todas as opiniões

(145)

90 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Shitty service at canna cabana in Castleridge

The wife and I are fairly heavy smokers and we buy a lot of weed there and have been a very good customer and friendly with almost all the workers. Until recently the lady at this place has the personality of a garden slug. She was very rude and I will likely take my business elsewhere. You guys should be pickier on who you hire. I spend more on weed a month than you guys pay her. I did tell her that thru the speaker in the door and she said that was good. Customer service is going downhill fast and will no longer spend my money where it’s not appropriated.

14 de maio de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hey Dean,

We apologize for the delayed response, we were experiencing some access issues with our Trustpilot account, but we're here now and would really like to speak with you further about this. Being long time, loyal customers, this clearly isn't the experience we want you to have, and we'd like to look into what happened during that visit. Could you please share your contact details or the store location so we can properly address this?

You can also reach out directly to our Customer Support team at info@cannacabana.com.

Have a great day! ⭐

Classificada 5 em 5 estrelas

This is a great company

This is a great company. Best prices and selection in town! They also respond very quickly to questions or feedback. After a few weeks of not finding the product I preferred, I sent a request for more stock, and maybe more choices. The very next week... there was more selections and inventory of the items I liked! I highly recommend this place to everyone! The staff in the Kingston location are super friendly, efficient and knowledgeable. They are a great crew!

8 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Comfortably Numb

This is a great shop full of lots of great goodies. I have yet to be disappointed with my purchases. Great quality, great service and great experiences. They’ll put a smile on your face! 😆

15 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

just lovely

just lovely. always a good experience. lovely staff, good locations as well as amazing prices every time 🙌🏿

20 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Always helpful and friendly…

Always helpful and friendly representatives at Canna Cabana.
When you have any questions or help, Canna Cabana is there to assist and provide quick and efficient solutions.
Much appreciated

15 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

PGR’s = poison

All there weed is cultivated/grown with PGR’s same with every other government owned dispensary. I would suggest to get your ganja from someone who grows it or quit

5 de maio de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hey Ira,

We appreciate you sharing your thoughts and preferences on where to source products from. If you ever have specific questions or concerns about any of our products, our Customer Support team at info@cannacabana.com is always happy to help.

Have a great day! ⭐

Classificada 2 em 5 estrelas

Rideau Street Store hardly EVER has…

Rideau Street Store hardly EVER has what's on their web site. Stood inline for 20 minutes for nothing to find that all 7 products I wanted where not available right from pre-rolls to vape battery vape cartridge. Good Stores get SHUT DOWN. Shitty Stores get left alone lol too funny.

30 de abril de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hey Elizabeth,

We apologize for the delayed response, we were experiencing some access issues with our Trustpilot account, but we're here now and would really like to speak with you further about this. Waiting in line for 20 minutes only to find every item you came for was unavailable is genuinely frustrating, and we'd like to look into the stock situation at the Rideau Street location.

Could you please share your valid email, or you can also reach out directly to our Customer Support team at info@cannacabana.com.

Have a great day! ⭐

Classificada 1 em 5 estrelas

The staff at the Henderson location are…

The staff at the Henderson location are terrible. The old staff were wonderful always upbeat & friendly. This newer employee, employee number is 5689 is horrible she doesn’t know how to read a room, has no customer service skills period. We are elite members that are now not coming back. Another lost customer.

26 de abril de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hey Esa,

We apologize for the delayed response, we were experiencing some access issues with our Trustpilot account, but we're here now and would really like to speak with you further about this. Losing that upbeat, friendly feeling you'd come to expect is exactly the kind of shift we take seriously, and we'll make sure this is addressed so it doesn't happen again. Could you please share your valid email, or you can also reach out directly to our Customer Support team at info@cannacabana.com.

Have a great day!

Classificada 5 em 5 estrelas

Barrie on Cundles

I've been a customer since the location and have never had any reason for complaining, with Katie, Leah, Mitch, and the rest of the staff, always being extremely helpful and kind.
When the store is empty, my ID is checked right away. Any time the store has been busy where I've had to wait for my ID to be checked, they still make sure to still acknowledge me while I wait (they greet anyone waiting and say they'll check everyone's ID once they're free, and then explain how you'll be helped after any customers ahead of you).
10/10

19 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Raj grover is the outright owner.

Raj grover is the outright owner.
Go figures it's become another shit hole.

Another Tim hortons turned to shit... Anything thing they touch turns to DISGUSTING trash.

The toxic weed community at its finest!
Wonder why all the weed has the same undertone tastes??? Singh weed dispensary

31 de março de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hey Sol,

We're sorry for the late reply here, we ran into some access issues with our Trustpilot account and are just catching up now. We'd like to get a better understanding of what happened, so feel free to share your valid email with us or reach out directly to our Customer Support team at info@cannacabana.com.

Have a great day! ⭐

Classificada 1 em 5 estrelas

Scummy

Scummy
Lying and wasting my time.
Asked about a product, and told me it was good.
Purchased said product. Only to open it and find its OLD DRY , YELLOWING weed.
Store told me they "cant" replace it if its open"
HOW ELSE ARE WE SUPPOSED TO KNOW IDIOTS ?!
Absolutely scummy and predatory.

2 de abril de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hi,

We apologize for the delayed response, we were experiencing some access issues with our Trustpilot account, but we're here now and would really like to speak with you further about this. We understand how frustrating it can feel when a product doesn't turn out the way you expected once it's opened, and we'd like to take a closer look at what happened here.

Could you please share your valid email, or you can also reach out directly to our Customer Support team at info@cannacabana.com.

Have a great day!

Classificada 1 em 5 estrelas

If I could give 0 stars I would

If I could give 0 stars I would. Cambridge, Ontario store with my first visit. Both Wife and I are 60, and Surely do not look under 25. Refused my wife even entering store with myself to make a purchase. Well VIP received my $143 in business today, and not one penny will ever be spent in a Canna Cabana Store. Thanks for nothing Mr. worst bud tender I have ever dealt with. We have been to at least 20 different stores, and never ever have we been refused service. Worst experience for purchasing from an OCS store. Here are posted Rules for Ontario...."Under 25" Rule: Retailers are required to ask for ID from anyone who appears under 25 years old. Poor excuse for a bud tender really needs to learn his job!!!!!

14 de março de 2026
Opinião espontânea
logótipo da cannacabana.com

Resposta da cannacabana.com

Hi Craig,

We apologize for the delay in responding, we were experiencing some access issues with our Trustpilot account, but we're here now and would really like to speak with you further about this. Being asked for ID is standard practice under Ontario's regulations, but being turned away at the door together, especially after being loyal customers across so many other locations, isn't the experience we want.

Please feel free to share the visit date and store location with us by reaching out to info@cannacabana.com, so we can properly look into what happened.

Have a great day! ⭐

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