Really good service took my car into Eden Vauxhall Reading branch for investigation into problem. Was informed by them that Car Care okayed repairs later that day. Repairs completed very quickly. All... Ver mais
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Leia as opiniões dos outros
Feel ripped off, bought an alloy wheel repair plan from AutoTrust. Put in a claim that was initially approved. The technician who came to do the repair told me he could do a cosmetic repair but that... Ver mais
A empresa respondeu
Friendly and professional. They communicated their ETA the day before and were on time. They were progamtic about where the fix could be done given the lack of wide flat spaces nearby. Happy with the... Ver mais
Good overall service from start to finish. The customer service advisors are great to speak to and very helpful. Although the claim process can be lengthy due to its process for claims on repairs, the... Ver mais
Informações sobre a empresa
Escrito pela empresa
Car Care Plan is the UK's leading provider of vehicle warranty and motoring programmes.
Informações de contacto
5 Mid Point Business Park, BD3 7AG, Bradford, Reino Unido
- 0344 573 8000
- carcareplan.com
4,3
Excelente
10 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fair decision made about eligibility…
Fair decision made about eligibility for repair
21 de maio de 2026
Fast print service and friendly people
Fast reliable service and friendly people, once part had arrived we was contacted and car booked in the next day.
21 de maio de 2026
1st claim
Always a gamble I think when you take out these warranties on a used car . Had the engine warning light come on in our Range Rover turned out to be a co2 sensor took it to Sytner where we bought the car and the warranty was superb all sorted by them .No issues at all gives us piece of mind now that we have a genuine good warranty.😎
21 de maio de 2026
First class.
From breakdown to repair, everything was handled seemless and easy. Just 1 phonecall and it all was taken care of.
21 de maio de 2026
Scratch repair
The Technician was punctual and polite. He was very experienced and informed me of the process.
21 de maio de 2026
Initially quick response
Initially quick response, unfortunately followed by a number of additional emails which were unnecessary as the work was being done by Kwik Fit who provide a full report anyway
19 de maio de 2026
Delighted
A quick decision about eligibility for repair and an excellent repair made
13 de maio de 2026
Merc - AMG CLE53 girlfriend did me wheels
On time and completed perfect repair - Danny was really helpful and did a great job
He kept me informed all the way
20 de maio de 2026
Worst service no use of taking this…
Worst service no use of taking this insurance worst company never going to take this again
20 de maio de 2026
Resposta da Car Care Plan
Hello,
Thank you for your feedback, we are sorry to hear you weren't happy with the service received. Your feedback is highly valued and will help us improve in the future. If you’d like someone to investigate your concerns as a complaint, please follow the complaints procedure in your product documentation.
Kind regards,
Car Care Plan
Convenient professional repair done at my house
Convenient repair done at my house. Prompt response. Excellent repair. Friendly repairman. Everything I could want.
13 de maio de 2026
Very good service
Very good service. Paid out straight away. The garage said they arr one of the best warranty companies they have dealt with.
13 de maio de 2026
All work completed as promised
All work completed as promised, to time, and with a loan car. Much appreciated!
20 de maio de 2026
Darren who carried out the cosmetic…
Darren who carried out the cosmetic repair on my car was very friendly and accommodating. He made me feel confident in leaving my car in his capable hands feeling reassured that he was going to do a great job. Could not fault the repair that was carried out. Highly recommend.
13 de maio de 2026
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