Certapet Opiniões 1015

TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhel... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience! The whole process was seamless. The discussion I had with the provider assigned to me covered all the bases and all of my questions were answered. I received my ESA letter shortly af... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Excellent customer service. But- tv I spent 2 hours trying to figure out why my paperwork would not submit. I rechecked that all questions were answered. Then called customer service. In 2 minutes sh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Farmácia

Escrito pela empresa

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I love how fast the process and…

I love how fast the process and available my therapist was. she also check in and check on me.

2 de março de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

This is my second year using them and…

This is my second year using them and it's been wonderful. Because they provide a service that helps people be emotional stable or in general functions.

2 de março de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for this review. We are happy to know that everything went well with your consultation. We look forward to serving you for many years to come!

Classificada 5 em 5 estrelas

I have had nothing but great…

I have had nothing but great experiences with Certapet. The really care about their customers and make her such an easy and fast interaction.

2 de março de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you for sharing your experience with us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

Great place

Great place! Took care of everything I needed. Excellent counselors and therapists.

2 de março de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

Certa has been nothing but amazing

Certa has been nothing but amazing. The team is fast at responding and getting things done for you if your in a hurry and the therapist are amazing as well. They help you with outside resources to get you the help you need. I love Certa and would recommend them to anyone! A great team of people!

2 de março de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

This company helped me certify my emotional support animal

This company helped me certify my loving house cat as a emotional support animal so I could successfully register him in my apartment complex saving me time and money!

2 de março de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you for sharing your story and your experience. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

Such a great experience

Such a great experience! Really easy and I love the therapist that was assigned to me. She is super sweet. Would recommend if you’re wanting an ESA letter or something else off of this site.

2 de março de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for recommending us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.

Classificada 4 em 5 estrelas

Everything was quick and easy

Everything was quick and easy. However my apartment needs further documentation and Ive tried to contant Certapet multiple times and I recieve no response.

2 de março de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you for this amazing feedback. If this hasn't been addressed yet, kindly get in touch with us directly.

Classificada 5 em 5 estrelas

They are the best to work with and very…

They are the best to work with and very helpful

2 de março de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you

Classificada 5 em 5 estrelas

Easy process

Easy process. Been using this for the past 2 years and absolutely love it

2 de março de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for this positive review. We look forward to serving you for many years to come!

Classificada 5 em 5 estrelas

Highly Recommend CertaPet!

This is my 3rd time using CertaPet! (ESA letters expire after 1 year). I highly recommend this very professional company. They have you fill out a pretty extensive questionnaire and then assign you a licensed therapist in your state to do a short phone interview with you. My therapist was amazing. If you qualify, you will have your ESA letter right after your phone interview. The entire process took just 2 days. Highly recommend!

26 de fevereiro de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

Amy is the best

Amy my therapist from Certapet is the best one you can have. You can teusy her, she is very listening, nice and helpful. She really helps me to move in NYC with my dog. You can trust Certapet.

24 de fevereiro de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for this positive review. We are happy to know that everything went well with your consultation and will share this review with your therapist. We look forward to serving you for many years to come!

Classificada 5 em 5 estrelas

I am 68 year old man

I am 68 year old man, and my ESA Karolinka, is very important to me and a big help with travel. I have found Certapet to be very helpful and professional in my dealings with them. I am sorry that the US government has caved and taken away ESA travel privileges. I am very happy with Certapet and would recomend them with out a reservation

23 de fevereiro de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

Beyond grated I found certapet

Beyond grated I found certapet. The process was smooth and they are thorough when it comes to the assessment which made me feel comfortable.

23 de fevereiro de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for sharing your experience with us. We are glad we were able to help you feel comfortable and valued. Please let us know if there is anything else we can do for you. We’re here for you anytime.

Classificada 4 em 5 estrelas

Very Pleased!!

I was very pleased with the thorough exam I received (i.e., questions asked). The process was made very easy for the patient.

23 de fevereiro de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

Everything went smoothly

Everything went smoothly. Great experience.

23 de fevereiro de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

CertaPet is a great company

CertaPet is a great company. I have had a great experience with CertaPet. I would recommend them to others for support.

23 de fevereiro de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you

Classificada 5 em 5 estrelas

Traci was so nice

Traci was so nice. I have spoken to her in the past, when I renewed emotional support dog. She offered her assistance, if I needed to talk with someone at a later date. She was great.

23 de fevereiro de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you for this amazing feedback. We will share this review with your therapist. Please let us know if you have further concerns or questions.

Classificada 5 em 5 estrelas

11/10 recommend

11/10 recommend to anyone who, like me or many other cases didn't have health insurance and needed a note. CertaPet is the most legit company I have come across because I have been scammed in the past, so I was super skeptical but once I saw they have a number you can call where REAL people actually answer and assist you. I knew I could trust them. The whole process is super professional and thorough, they really go above and beyond in making sure you have everything you need and know about your service or emotional support animal. Plus, the Psychiatrist I spoke with was so nice and caring. Definitely the best out there for sure.

22 de fevereiro de 2022
Opinião espontânea
logótipo da Certapet

Resposta da Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 1 em 5 estrelas

Antoinette Montgomery was unprofessional and unhelpful

Absolutely horrified by my experience with Antoinette Montgomery. She called me for a phone consultation for CertaPet and rather than try to help me, she accused the psychologist I have seen for almost 5 years of “illegal and unethical” practices. I asked her what relevance that had to our phone consultation for an ESA and offered to work with a different therapist, but she allowed to interview to proceed. When discussing my support system, she again attempted to intervene in an existing therapeutic relationship when I mentioned my psychiatrist. I then told her that I felt the best course of action would be for me to receive a refund by placing a stop payment on my credit card, to which she replied “I am sensing a lot of hostility from you.” Unbelievably unprofessional clinician.

21 de fevereiro de 2022
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais