Certapet Opiniões 1015

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhel... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience! The whole process was seamless. The discussion I had with the provider assigned to me covered all the bases and all of my questions were answered. I received my ESA letter shortly af... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Excellent customer service. But- tv I spent 2 hours trying to figure out why my paperwork would not submit. I rechecked that all questions were answered. Then called customer service. In 2 minutes sh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Farmácia

Escrito pela empresa

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

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Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I've been using certapet for 4 years…

I've been using certapet for 4 years in a row now and love it. I've spoken to the same therapist every year and she's always been so kind and so helpful.

10 de março de 2022
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Resposta da Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you

Classificada 4 em 5 estrelas

Certapet has been great

Certapet has been great. They've really been there for me to help me navigate the ESA process at every stage. The therapist they connected me with really understood my needs and I felt heard and fairly evaluated. I highly recommend.

9 de março de 2022
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Resposta da Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

I was a little Leary about using them

I was a little Leary about using them, but my experience with the Physician was outstanding. Really took an interest in my mental illness and has been there for me through the whole lockdown. My chihuahua companion has been able to be by my side due to this wonderful company. Thank you for being there for the last two years.

9 de março de 2022
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Resposta da Certapet

Thank you for sharing your story and for your amazing feedback. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you

Classificada 5 em 5 estrelas

It was such an easy experience

It was such an easy experience. The person that interviewed me basically was so helpful and kind. Overall amazing process.

9 de março de 2022
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Resposta da Certapet

Thank you for sharing your story and your experience. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

I have been using Certa Pet for 3 years…

I have been using Certa Pet for 3 years now and can’t say enough good things. User friendly website. Continuity with the healthcare provider I was paired with. My ESA allows me to live with my best friend and companion.

9 de março de 2022
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Resposta da Certapet

Thank you for rating us. We are glad that you had a positive experience with us. We are here to help.

Classificada 5 em 5 estrelas

This company is keeping my dogs with me!wonderful

This company is wonderful! It has allowed me to be able to keep my dogs in my home in a mobile home park that doesn’t want pets. Thank you!!

9 de março de 2022
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Resposta da Certapet

Thank you for sharing your story and your experience. We are happy to know that everything went well with your consultation. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

Easy to work with

Everyone is so very helpful. My questions are answered quickly.

9 de março de 2022
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Resposta da Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

CertaPet has been a lifesaver

CertaPet has been a lifesaver! So grateful they exist!

9 de março de 2022
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Resposta da Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 3 em 5 estrelas

The therapist was wonderful!

The therapist was wonderful!
The issue I have is with PTSD and the letter I need is they are unable to write the letter for Canadian Citizens, yet the therapist and I both live in Canada yet she is unable to write the physiatrist support letter which makes no sense!

9 de março de 2022
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Resposta da Certapet

Thank you for rating us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

I am thoroughly pleased with CertaPet

I am thoroughly pleased with CertaPet, I enjoy talking with my assigned therapist/ social worker. She checks up on me and ensures I have everything I need!
I am unable to receive certain types of documents from my own medical team, as per policy, and certapet has helped me along the way!

9 de março de 2022
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Resposta da Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

I have never had a negative thing to…

I have never had a negative thing to say about Certapet! Renewal is always easy and quick and the therapists they give you to speak with really do care! I’ve recommended several people to this company and have heard plaintive things from them as well!

9 de março de 2022
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Resposta da Certapet

Thank you so much for recommending us. We’re very grateful for customers like you and hope you stick with us for years to come!

Classificada 5 em 5 estrelas

This was one of the easiest and most…

This was one of the easiest and most comfortable experiences of my life. The therapist made me feel comfortable with the process and it was not complicated one bit.

9 de março de 2022
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Resposta da Certapet

Thank you so much for this positive review. We are glad that our services were helpful! Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

They are always informative and respond…

They are always informative and respond quickly.

4 de março de 2022
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Resposta da Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

I did my research before deciding to go…

I did my research before deciding to go with Certapet for my ESA and PSD. Certapet was definitely the right decision. The website was very easy to use. The consultation and certification was also very well organized. I have been using Certapet for 6 years now and will continue to use them in the future. I highly reccomend Certapet to all pet owners seeking ESA and PSD help.

3 de março de 2022
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Resposta da Certapet

Thank you so much for recommending us. We look forward to serving you for many years to come. We’re here for you anytime.

Classificada 5 em 5 estrelas

great customer service in many ways.

great customer service in many ways.
knowledgeable about all things to do with flying with your dog.

3 de março de 2022
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Resposta da Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with us. We are here to help.

Classificada 4 em 5 estrelas

Its been a very helpful and…

Its been a very helpful and straightforward experience. They are up on the laws and everything needed.

2 de março de 2022
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Resposta da Certapet

Thank you for sharing your experience with us. We are happy to know that everything went well with your consultation. Please let us know if there is anything else we can do for you.

Classificada 5 em 5 estrelas

I have used certapet since 2018 and It…

I have used certapet since 2018 and It has helped me with everything i needed. I was able to keep my emotional support animal due to my disability in an apartment that doesn't allow pets. They are our life

2 de março de 2022
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Resposta da Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with us. We are here to help.

Classificada 5 em 5 estrelas

My Certapet experience

I had been receiving help from my hmo for my disability; but in spite of the beliefs of more than one therapist/psychiatrist, that a service animal would be highly beneficial; the hmo does not have policy in place to prescribe service dogs. My hmo doctor recommended Certapet to me. I have had some of the best therapy from my treating CP doctor that I’ve ever had. It has made an enormous impact on my health & mobility. I would definitely recommend them to anyone who has a true disability. Please do not try to use this company for some type of “free pass” for your pet. That behavior diminishes the access to people who have documented, severe needs.

2 de março de 2022
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Resposta da Certapet

Thank you for sharing your story and your experience. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for yo

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