Cheapflyshop Opiniões 

111
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I booked on line 2 tickets for $1189.75 , I got confirmation number, after 24 hours I got call from agent, the booking is on waiting list and I have to upgrade for another $780 to have secured the ti... Ver mais

Classificada 5 em 5 estrelas

I had nice experience with cheapflyshop, service support from cheapflyshop was outstanding. They updated me time to time, specially want to thank to Miss. Eloina for hassle-free web check in support.... Ver mais

Classificada 5 em 5 estrelas

What made the whole experience a pleasure rather than a chore was the attention to detail, shown by every one we dealt with. Marc was the main port of call and i can honestly say he went far and and... Ver mais

Classificada 5 em 5 estrelas

J'ai eu un interloculeteur anglais alors que je parle français mais personne parle cette langue était présente. Cependant, il a cas même pris sont temps pour nous expliqué mots par mots même si de tem... Ver mais


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 4% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(111)

111 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Don’t get scammed by this website

Don’t get scammed by this website. They advertise cheap flights but don’t include baggage allowance or other extras, which end up costing significantly more. Even after booking and paying, the baggage policy may appear to follow the airline’s standard allowance, but their representatives may claim that discounted tickets don’t include any baggage at all.

The company seems to add hidden fees and fails to clearly disclose them during the booking process. In my case, I purchased tickets from Vancouver (YVR), Canada to Taipei (TPE), Taiwan and paid in full. Shortly after, I received a call saying the discounted tickets were no longer available, and they offered alternative flights at a similar price. It felt like a trap—canceling would incur a $600 fee, while proceeding would require an additional $700 per person for baggage.

This pushed the total cost well beyond what it would have been if I had booked directly with the airline. Be cautious and avoid booking through this company. Consider using more reputable platforms like Expedia, Booking.com, or Trip.com instead.

5 de maio de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Our flight got canceled due to the…

Our flight got canceled due to the current crisis in the Middle East, but Mark helped us a lot and managed to book a trip that we were very satisfied with, as it had more days, exactly what we wanted.

28 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We had a significant problem logging…

We had a significant problem logging into the Ryanair app to check in for our flightthe next day. Our reference number was not recognized by the Ryanair app and we tried multiple times. Marc with Cheapfly shop was very patient and saw it as a peculiar problem as well and fixed it all for us. Thankyou, Marc

21 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Marc was so thorough in explaining step…

Marc was so thorough in explaining step by step details to guide me through our situation. He took so much time to research the problem and find a solution. Returning calls, assuring me to rest at ease. Calming and patient. Never showing any frustration towards the situation. So professional and personable THANK YOU MARC

21 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My wife and mother in law booked for…

My wife and mother in law booked for the Qatar Airways for the inward flights from India to UK on the same date and time. Unfortunately, my wife’s flight schedule changed to another date and we were shell shocked about the move from the airline. My mother in law needed substantial assistance from her daughter for her journey.

We knocked all the doors and were not getting any response at all. Mr. Diamond came to our rescue. He went out of his way to help us. His support was immense. He spent a lot of time and energy to resolve the matter. Mr. Diamond was very true professional and exceptional in handling the situation. Very proud of him. We experienced that he was doing his job with passion and dedication.

Thank you Mr. Diamond for your great support and we wish you good luck in your future.

Thank you,

Temmy

18 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I strongly advise against using this…

I strongly advise against using this agency; they are thieves. They advertise low prices, you buy the tickets, then they call you to say the prices are inflated. They then find you another ticket at double the price, and you have no choice but to pay the difference or else your money back. I bought two tickets for $2500 , and ended up paying $4600.

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Marc nous a beaucoup aidé à faire mon…

Marc nous a beaucoup aidé à faire mon enregistrement et nous a même promis de nous aider le lendemain.

7 de abril de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Chia,

Thank you for your kind feedback! We’re delighted to hear that Marc was able to assist you with your check-in and even offered continued support the following day.

Your appreciation means a lot, and we’ll be sure to share your kind words with him.

Best Regards,
Team Cheapflyshop

Classificada 5 em 5 estrelas

AMAYZING! MARC IS EXCELLENT!

AMAYZING! Marc helped us so efficiently that we can't help thanking him.

8 de abril de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Customer,

Thank you for your wonderful feedback! We’re delighted to hear that Marc assisted you so efficiently and made such a positive impression.

Your kind words truly mean a lot, and we’ll be sure to pass them on to him.

Best Regards,
Team Cheapflyshop

Classificada 4 em 5 estrelas

Very acurate and useful

Very acurate and useful; precise information and good service with Marc..

3 de abril de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Simon,

Thank you for your kind feedback! We’re delighted to hear that you found the information accurate and useful, and that Marc provided you with good service.

We truly appreciate your support and will be sure to share your kind words with him.

Best regards,
Team Cheapflyshop

Classificada 5 em 5 estrelas

Excellement service de Mark

Excellement service de Marc
Réponse très rapide et efficace pour calmer nos inquiétudes.

31 de março de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Martin & Karen,

Thank you very much for your kind feedback!

We are delighted to hear that Marc was able to assist you promptly and effectively, and most importantly, help ease your concerns. Your satisfaction is our top priority, and your words truly motivate us to continue delivering the best possible service.

We remain at your disposal for any future assistance.

Best Regards,
Team Cheapflyshop

Classificada 5 em 5 estrelas

Excellent

I had a few queries, follow-up questions and needed additional help and these were all facilitated by Marc who ensured that I had direct access to pertinent information and any possible follow up that. This is what good customer service is. Awesome. Thank you

26 de março de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Douglas,

Thank you for your wonderful feedback!

We’re delighted to hear about your positive experience and truly appreciate your kind words. It’s great to know that we were able to assist you effectively, provide clear information, and support you with all your queries and follow-ups.

At Cheapflyshop, we always strive to deliver the highest level of customer service, and feedback like yours reassures us that we are on the right track.

We sincerely appreciate your support and look forward to assisting you again in the future.

Best Regards,
Team Cheapflyshop

Classificada 5 em 5 estrelas

Sophia was amazing—she really went the…

Sophia was amazing—she really went the extra mile and searching for me very affordable tickets, exceeding my expectations.

25 de março de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Customer,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Team Cheapflyshop

Classificada 5 em 5 estrelas

Marc was well and he helps me with the…

Marc was well and he helps me with the Cancellation than rebooking

25 de março de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Aziz,

Thank you for your feedback! We’re glad to hear that your cancellation and rebooking were handled smoothly and that you received the assistance you needed.

We appreciate your support and look forward to assisting you again.

Best Regards,
Team Cheapflyshop

Classificada 1 em 5 estrelas

Scam company

Scam company. Dont fall for their price. They will not issue the ticket and neither refund the money unless you pay big amount.
Very bad customer service people with no ethics. I was talking to the lady Sophia and she is brutal to the core

18 de março de 2026
Opinião espontânea

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