Excellent delivery, really friendly and helpful. Actually read our door sign, rang bell and came into communal flat hall which makes a nice change, most drivers just dump deliveries outside main bott... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 18 City Business Park, Easton Road, BS5 0SP Bristol, England, GB
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Leia as opiniões dos outros
Gareth (PA01) is very friendly, efficient and trust worthy. He comes into our office discretly to collect the out going medical records and give us our delivery. He manages this without disturbing a... Ver mais
A empresa respondeu
The delivery driver was amazing!! It's a building site, without a proper address yet with royal mail, and he managed to find his way in and find my caravan in the pouring rain. Very friendly and hel... Ver mais
A empresa respondeu
I had excellent experience with the city link driver, Kay - PL81. The service was outstanding, she was polite, professional and friendly. She placed my materials exactly where I wanted them. It’s no... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Informações de contacto
Unit 18 City Business Park, Easton Road, BS5 0SP, Bristol, England, Reino Unido
- 01179 555566
4,9
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No delivery and no information
Delivery notification sent 1500-1900. Never turned up. No communication. Phoned for information and told can't give information as it's a Wicks delivery. Wicks state they have no such policy. Both companies handling of this was a total shambles
18 de agosto de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We sincerely apologize for the delivery issue and the lack of communication you experienced. We are actively investigating this discrepancy to prevent future occurrences and improve our service.
BL25
BL25. Was v helpful and polite and made sure I had all my items x
13 de agosto de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're so pleased to hear that our team member was helpful and polite, and ensured you received all your items. Thank you for your positive feedback!
Great delivery services
Dan has been on time and make sure to deliver my package in hand. Thank you
4 de agosto de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're so pleased to hear that your delivery was on time and that our team member ensured your package was delivered safely into your hands. We appreciate your positive feedback!
Delivered with care by driver BL23
Delivered with care by driver BL23. Unloaded heavy sheets of wood for me.
24 de julho de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're so glad to hear about your positive experience with our delivery service and the care taken with your heavy items. Thank you for sharing!
Lovely Drivers!
Had a very important documents I needed to get to the American Embassy on an overnight and Dan was fantastic! He called when he arrived and collected the documents with a smile! Grade A customer service!
10 de junho de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're happy to hear that your important documents were delivered overnight! We appreciate your positive feedback regarding our team member's excellent customer service and helpfulness.
Awful
Awful. I don't know where CitySprint get their delivery drivers but this one drove up a public footpath and drove right across neighbour lawns citing that GPS took them there. What bullshit. I shall be making a complaint and asking for compensation as they have damaged our lawns through negligence. We have photo evidence. Bunch of cowboy idiots.
13 de junho de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We are concerned to hear about this incident and the damage to your property. We take such matters very seriously and will investigate this immediately. Thank you for bringing this to our attention. We will now reach out to you privately to take more details.
I would actually give no stars if I…
I would actually give no stars if I could.
Delivery time was 07.00 am to 11 am.over 5 hours late!.
This delivery was through Wicks.I won't make that mistake again.After finally getting hold of customer services at Wicks, put on hold while they telephoned the driver, to be told he's running late, 5 HOURS late. Surprisingly, 25 mins later , my delivery turned up.NO apologies.
Tracking does not work either.
27 de maio de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We are truly sorry to hear about the significant delay and lack of communication regarding your delivery. We understand your frustration with the tracking not working and the absence of an apology. We are reviewing our delivery processes to prevent similar issues.
Great delivery experience
Delivered on time, lots of heavy cement stacked nicely and lovely polite people. Ref BL23
16 de maio de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We are so pleased to hear about your positive experience with our delivery and team. Thank you for your kind words!
Wonderful
Our courier BL23 arrived perfectly on time, made sure we answered the door rather than leaving wood out in the rain, tripled check he was delivering the right items, carried the items into the house for us and was very friendly. Overall a wonderful delivery experience.
15 de maio de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're happy to hear that your delivery was on time and that our team ensured your items were safely delivered. We appreciate your positive feedback!
Polite and friendly delivery person bl23
15 de maio de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We appreciate your kind words about our delivery person! We're glad you had a positive experience.
Resposta da CitySprint - Bristol
We are so glad you had a positive experience with our communication and delivery.
Delivered on time to the place required.
Delivered on time to the place required without any complaints to me. Other delivery services could learn a valuable lesson from my experience today.
30 de abril de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're happy to hear that your delivery was on time and went smoothly! We appreciate you sharing your positive experience and thank you for your feedback.
Great delivery and service
We were given an update that our delivery was a few stops away. When it arrived the driver ((BL23) helped carry the fence panel through the house to the garage. He was friendly and polite. We were very happy with the service.
16 de abril de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're happy to hear that our delivery service met your expectations! We appreciate your positive feedback regarding the driver's helpfulness. Thank you!
Item collected and received as booked
Item collected and received as booked, smooth process.
15 de abril de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're happy to hear that the collection went smoothly. Thank you for your positive feedback; we appreciate it a lot.
Really friendly
Really friendly, helpful and careful. My courier was BL23
14 de abril de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're so happy to learn that our courier was friendly, helpful, and careful. We appreciate you sharing your positive experience with us.
Good overall delivery
The item arrived within the time frame. The driver dilvered the items which were quite heavy carefully placing them where I indicated. He was helpful and happy.
10 de abril de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're happy to hear that the item arrived within the expected time frame! It's great to know that the driver was helpful and carefully placed the heavy items where you wanted them. Thank you for your feedback.
Resposta da CitySprint - Bristol
We appreciate you letting us know our delivery staff was courteous and helpful! We are so glad you had a positive experience.
Great service with a smile - BL23
Great service with a smile!
Thank you
10 de abril de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We appreciate you letting us know about the great service you received! We are so glad you had a positive experience with our team.
Great service from BL23
Great service from BL23, they were friendly and helpful.
9 de abril de 2026
Opinião espontânea
Resposta da CitySprint - Bristol
We're so glad to hear that our service was great and that our team was friendly and helpful. We appreciate your positive feedback.
Resposta da CitySprint - Bristol
We're so glad the courier was polite and the unload was efficient! We appreciate your positive feedback very much.
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