Everyone was extremely helpful and responsive. Agreed timelines were met at every stage and felt very stress free. The online process was easy and efficient. Would definitely use again.
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Leia as opiniões dos outros
24/08/26 Changed procedure can’t talk to them phone lines don’t work have to set up zoom meeting to have any conversation never get to speak to case handler! I have set up Zoom 5 times just for they n... Ver mais
We had a really positive experience with the team at Collective Legal. Kiyoshi and Akila were brilliant, they kept us informed regularly and chased the other side without us even needing to ask, and t... Ver mais
A empresa respondeu
This was my second property that I purchased and compared to the previous law, collective legal was really fast, responsive and very tech oriented. Carlos from theta pod was working on my case and he... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Conveyancing law firm that focuses on a bespoke service, putting customer service as the heart of everything it does.
Informações de contacto
Reino Unido
- collective.legal
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 44% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Can’t recommend enough
Can’t recommend enough, both Vinoli and Muni were very helpful making the process as first time buyers extremely easy and stress free.

Resposta da Collective Legal
A great easy experience thanks to all
A great easy experience thanks to all

Resposta da Collective Legal
Took some getting used to a new way for…
Took some getting used to a new way for me of property purchase,but the consistency and the professional staff at the Liverpool office made it easy. Thank you shannal s and all the team....

Resposta da Collective Legal
I had a good experience with Collective
I had a good experience with Collective Legal during my house purchase. Thasneem and Thashmialan were helpful and kept me updated throughout the process. Whenever I had questions, they replied on time and guided me properly.
The whole process felt smooth and not too stressful, which I really appreciated as a first-time buyer. Everything was handled professionally and I didn’t face any major issues.
Overall, I’m happy with their service and would recommend them to others.

Resposta da Collective Legal
Snigdha & The Collective Team managed…
Snigdha & The Collective Team managed my flat sale in an extremely professional way from start to finish. There attention to detail was exceptional to get the sale done as quickly & efficiently as possible .They kept me well informed on a regular basis throughout the process which gave me so much reassurance the sale was in the right hands. Thank you Snigdha for your exceptional hard work.

Resposta da Collective Legal
We had a great experience working with…
We had a great experience working with Snigdha during our recent move. She was professional, supportive and always quick to respond whenever we had questions or concerns. We really appreciate her dedication and help in getting everything completed on time.

Resposta da Collective Legal

Resposta da Collective Legal
My sale went through perfectly despite…
My sale went through perfectly despite the buyers asking all sorts of irrelevant questions. Everything was handled professionally the team, The whole process was smooth, completed with zero issues, and I didn’t even have to follow up once. Amazing work by the Collective Legal team!

Resposta da Collective Legal
Team Epsilon helped me understand the…
Team Epsilon helped me understand the legal stuff on my first ever purchase. Highly recommend!

Resposta da Collective Legal
Efficient and helpful throughout the…
Efficient and helpful throughout the conveyancing process!!

Resposta da Collective Legal
Great quality service from start to…
Great quality service from start to finish. Snigdha Hanumanthu Was excellent and extremely helpful throughout the whole process.

Resposta da Collective Legal
The whole process was straightforward…
The whole process was straightforward and easy to follow. I was kept updated and could see online the progress of my purchase. I was pleased with the overall service.

Resposta da Collective Legal
A wonderful service provided remote…
A wonderful service provided remote with no stress involved kept up-to-date with any changes in the process and very responsive

Resposta da Collective Legal
Horrible experience
Horrible experience. I *** GENEROUSLY*** give two stars as the sale actually completed in the last minute as vendor was on verge of dropping it otherwise I would have given one or ZERO if it were possible.
Anshuman Das was very rude and condescending to work with. Was not amenable to addressing any of our concerns or queries. Poor communication and difficult to get hold of. Patent refusal to answer our questions or pursue our queries to our satisfaction - only with threats of withdrawing the sale and pressure from the estate agent did we get 'answers' which were unhelpful. We actually gave up any hope in getting our queries addressed and moved on with the sale. In fact I had to educate myself comprehensively on various aspects of conveyancing law and pursue some answers and documents myself!!! In this regard we are very fortunate the property we bought was brilliant in of itself. Otherwise I had zero trust that this conveyancer was on our side and due diligence was being made to support our purchase.
To add icing to the pudding it was a delightful surprise to find out our land transaction tax was paid 60 days late from the Tax Office. The firm did promptly pay the penalties due once I hounded them with strongarming threats of contacting the legal ombudsman. I really do hope there will be no more surprises to bite us down the line.
The experience of the customer with regards to legal work revolves around whether one thinks their lawyer has their best interests at heart. I did not feel this way at all and frankly I do not think they care either way. As long as they get the commission right?
Think thrice before taking them up.
I used Snigdha for my house sale
I used Snigdha for my house sale. She was always available and made sure I was informed of everything and listened to my moans and gave very good advice.

Resposta da Collective Legal
Waiting 2 months for my refund
Waiting 2 months for my refund, found out I was completing on the day
Some problems with lease but limited communication honestly very limited idea what was happening
Perseverance and Walking the Extra Mile
Despite a patchy start and rollercoaster of bureaucracy in getting my very stressful sale over the line, Anshuman and his team were continuously supportive and walked the extra mile throughout the entire process. Thankyou very much Anshuman for your polite and receptive responses to my sometimes-assertive approach during this marathon. I really appreciate everything you and the team have done for me in getting this sale completed in the end.

Resposta da Collective Legal
Thanks for all your help in moving house
Thanks for all your help in moving house

Resposta da Collective Legal
Very good team
Very good team, they handled things professionally and kept us in the loop at all times. Very grateful for all their efforts, I would recommend them to anyone.

Resposta da Collective Legal
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