Everyone was extremely helpful and responsive. Agreed timelines were met at every stage and felt very stress free. The online process was easy and efficient. Would definitely use again.
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Leia as opiniões dos outros
24/08/26 Changed procedure can’t talk to them phone lines don’t work have to set up zoom meeting to have any conversation never get to speak to case handler! I have set up Zoom 5 times just for they n... Ver mais
We had a really positive experience with the team at Collective Legal. Kiyoshi and Akila were brilliant, they kept us informed regularly and chased the other side without us even needing to ask, and t... Ver mais
A empresa respondeu
This was my second property that I purchased and compared to the previous law, collective legal was really fast, responsive and very tech oriented. Carlos from theta pod was working on my case and he... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Conveyancing law firm that focuses on a bespoke service, putting customer service as the heart of everything it does.
Informações de contacto
Reino Unido
- collective.legal
3,8
Bom
160 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 44% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service and communication...
We used Homey and Collective Legal to sell our property and despite running into a lot of issues with the sale Samidu and Sanduni managed to iron out these problems and keep us updated with the progress until it finally completed!
28 de janeiro de 2026
Opinião espontânea
Resposta da Collective Legal
Thank you so much for sharing your experience.
Property sales can sometimes come with unexpected challenges, so we are really pleased Samidu and Sanduni were able to work through everything and keep you informed along the way.
We truly appreciate you choosing Homey and Collective Legal, and we wish you all the best in your next chapter.
Best Wishes,
Maya
It was great dealing with Anshuman and…
It was great dealing with Anshuman and his team, they always answered the phone and was there when needed and where very patient. Thanks again
13 de fevereiro de 2026
Opinião espontânea
Resposta da Collective Legal
Thank you so much for your kind words.
It truly means a lot to us. Anshuman and the team always aim to be available and supportive, so we are really glad you felt that.
We appreciate your trust and look forward to helping you again in the future.
Best Wishes,
Maya
Thank you so much
Thank you so much, Mr. Anshuman, and the entire team, for supporting us throughout the process of buying our new home.
As our solicitor, your dedication and commitment to accomplishing this task were truly commendable. Although we experienced several challenges during the process—especially from the seller’s side—your professionalism, persistence, and continuous support helped us overcome those difficulties and ultimately achieve our dream of owning a home.
We sincerely appreciate your hard work and dedication in guiding us through this journey. Thank you once again for helping make our dream home a reality.
15 de janeiro de 2026
Opinião espontânea
Resposta da Collective Legal
Thank you so much for your kind and thoughtful words. It truly means a lot to me and the whole team.
We are so pleased that we could support you through the journey of buying your new home. It was a challenging process at times, but your patience and trust made all the difference. Helping you achieve your dream of owning your home is exactly why we do what we do.
Wishing you many happy and memorable years in your new home. If you ever need any assistance in the future, we are always here for you.
Best Wishes,
Maya
My attempted house sale with Collective…
My attempted house sale with Collective legal took six months before the chain eventually fell apart. Conversely selling the same property with another conveyancer took less than two.
It’s impossible to get through to them. They take days to reply to emails and when you call they are always busy. They promise a call back that never comes.
They are opaque about what they are doing. They told me there were no enquiries, my buyer sent me directly a list of 30+ open at the time. Their answers were poor and uninformed.
1 de julho de 2025
Opinião espontânea
Ashwini the greatest
I had Ashwini to sell and buy my properties, each process was great, easy communication on WhatsApp and always working late into the night!
Will definitely use again in the future if it comes to it!
29 de janeiro de 2026
Opinião espontânea
Resposta da Collective Legal
Thank you so much for your wonderful feedback!
We’re delighted to hear that Ashwini made both your sale and purchase processes smooth and stress free. It’s great to know that the communication via WhatsApp was easy and that Ashwini’s dedication, even working late into the night, really helped support you throughout.
We truly appreciate your trust in us and would be more than happy to assist you again in the future should you need us.
Wishing you all the best in your new home!
Maya
TRUST
I did leave a bad review over a misunderstanding that was very quickly resolved. They kept in contact with me over this issue and i was very happy with the outcome, would use again
23 de janeiro de 2026
Opinião espontânea
Resposta da Collective Legal
Thank you for taking the time to update your review. We’re really pleased we were able to clear things up quickly and that you were happy with the resolution. We appreciate your understanding and kind words, and we look forward to helping you again.
Best Wishes,
Maya
Thank you!
Huge thank you to Abdurrahman, Hussain & the Gamma Team, they have been amazing with managing the sale of our property as well as our onward purchase. Prompt responses, excellent communication and made the process as smooth as possible. Nothing has been too much trouble for them & everything has been done accurately to a high standard. Would highly recommend ⭐️
23 de janeiro de 2026
Opinião espontânea
Resposta da Collective Legal
Thank you so much for your kind words and recommendation.
We’re really pleased to hear that Abdurrahman, Hussain and the Gamma Team supported you so well with both your sale and onward purchase. Clear communication, accuracy and making the process as smooth as possible are so important to us, so it’s lovely to know this was your experience.
Best Wishes,
Maya
Fantastic experience with Ashwini and…
Fantastic experience with Ashwini and Panchala who took me through step by step sale of the house. Replies were always prompt and informative and helped with a speedy completion
22 de janeiro de 2026
Opinião espontânea
Resposta da Collective Legal
Thank you for your lovely feedback. We’re so pleased to hear you had a fantastic experience with Ashwini and Panchala and that they guided you through the sale step by step. Prompt and clear communication and a smooth completion are really important to us, so it’s great to know this came through. Thank you for choosing us and taking the time to share your experience.
Best Wishes,
Maya
Exceptional service and communication throughout the process
I am extremely pleased with the service provided by Collectively Legal, in particular Abdurrahman and his POD, Gamma. From start to finish, the experience was exemplary and a complete contrast to my previous conveyancing experience.
In the past, I had a very poor experience with another firm where I never once spoke to the conveyancer during a six-month period, which ultimately led to the transaction failing. This time, Abdurrahman was consistently available throughout the process, both on calls and via email, providing clarity, reassurance, and prompt responses whenever needed.
His team was highly efficient, well organised, and proactive. Impressively, the contract was issued within 24 hours of signing and providing all the required information, which demonstrates a strong focus on execution and client service.
Overall, the communication, speed, professionalism, and reliability were excellent. I would happily give 5 stars across all aspects and would strongly recommend Abdurrahman, the Gamma POD, and Collectively Legal to anyone looking for a dependable and responsive conveyancing firm.
23 de janeiro de 2026
Opinião espontânea
Resposta da Collective Legal
Thank you so much for taking the time to share this. We’re really pleased to hear how positive your experience was with Abdurrahman and the Gamma POD, and that it was such a contrast to your previous conveyancing experience.
Great communication, availability, and moving things forward efficiently are so important to us, so it’s lovely to know the team delivered on that for you. Thank you for the recommendation.
Best Wishes,
Maya
There was nothing but problems with…
There was nothing but problems with their conveyancing. The agent for the house was amazing, I'm pretty sure I would of lost the house if it wasn't for him.
Awful experience honestly please avoid. They made the whole experience so stressful.
As others have said there was lying, no contact with us for months, didn't send out docs they should have. I'm glad it's all sorted now.
Snigdha was on my case right at the end and I'm grateful she was. Wish her all the best.
5 de maio de 2026
Opinião espontânea
Resposta da Collective Legal
We are truly sorry to read about your experience and the stress you felt during what should have been an exciting time. Buying a home is a major milestone, and it is disappointing to hear that we did not meet your expectations.
Clear communication and timely updates are extremely important, and we regret that you felt there were periods without contact and delays with documentation. That is not the standard of service we aim to provide.
We are pleased to hear that Snigdha was able to support you towards the end of the matter and help bring everything to completion. We will be sure to pass on your kind words to her.
Your feedback is important to us and will be reviewed internally so we can continue to improve our processes and service. We truly wish you all the best in your new home.
Thank you,
Maya
My remortgage transaction was handled…
My remortgage transaction was handled by Collectiv legal. Shaadya and Ravindu were extremely professional efficient.
They were very responsive and handled the matter very well and seamlessly.
I highly recommend Collective Legal.
1 de novembro de 2025
Opinião espontânea
Resposta da Collective Legal
Thank you very much for your kind feedback. We’re delighted to hear that your remortgage was handled smoothly and efficiently, and that Shaadya and Ravindu provided a professional and responsive service throughout.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Please don’t hesitate to get in touch if we can assist you again in the future.
Best Wishes,
Maya
Property purchase - professional and timely
My property purchase was completed in a professional and timely manner. Snigdha kept me updated along the way, particularly towards the end, they were helpful and available when needed. I liked to idea of using a conveyancing portal but found it wasn't updated along the way, but didn't take away from a service well delivered.
18 de dezembro de 2025
Opinião espontânea
Resposta da Collective Legal
Thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear that your purchase was completed in a timely and professional manner and that Snigdha was able to keep you well informed and supported, especially towards the end of the process.
We also appreciate your feedback regarding the conveyancing portal. It’s helpful to know where improvements can be made, and your comments will be shared with the team as we continue to refine the service.
Thank you again for choosing us, and we wish you all the best in your new property.
Best Wishes;
Maya
Good service happy with everything
Good service happy with everything. Abdurrahman and his team Gamma was helpful and answered my emails/phonecalls efficiently.
13 de janeiro de 2026
Opinião espontânea
Resposta da Collective Legal
Thank you for sharing your feedback! We’re so pleased to hear that the team turned things around and provided such a positive experience. We’ll be sure to share your kind words with them!
Best Wishes,
Maya
Absolutely awful company
Absolutely awful company. Everyone abroad, lies and delays. Pick someone else. Raised a complaint and they even miss their own deadlines to respond. Cheaper places available with better service.
1 de janeiro de 2026
Opinião espontânea
Resposta da Collective Legal
Thank you for raising your concerns. We’re genuinely sorry to hear about your experience and understand how disappointing this must have been. This is not the standard of service we aim to provide.
We take all complaints seriously and would like the opportunity to review this fully. Please contact our complaints team directly at support@collective.legal with your reference details so we can look into the matter and respond accordingly.
Thank You
Maya
Collective Legal delivered all that…Quick and precise.
Collective Legal delivered all that promised and very quick. I am very please with all the good work and the special help from Mr Abdurrahman as the main Solicitor after some names changes we had out completion 3 weeks before the deadline. Strongly recommend everyone to use Collective Legal
19 de dezembro de 2025
Opinião espontânea
Resposta da Collective Legal
Thank you for sharing your feedback! We’re so pleased to hear that the team turned things around and provided such a positive experience. We’ll be sure to share your kind words with them!
Best Wishes,
Maya
First class service!
First class service from Thashmialan, Thasneem, Oshadi and Abdurrahman! All very helpful, knowledgeable and went above and beyond to help with the selling and buying process. Would 100% recommend! Thank you all so much!
19 de dezembro de 2025
Opinião espontânea
Resposta da Collective Legal
Thank you for sharing your feedback! We’re so pleased to hear that the team turned things around and provided such a positive experience. We’ll be sure to share your kind words with them!
Best Wishes,
Maya
Dreadful service
Dreadful service, staff don't answer phones and aren't based in UK. They are definitely writing their own reviews on here. Avoid!
20 de novembro de 2025
Opinião espontânea
Resposta da Collective Legal
Thank you for your feedback.
We’re sorry you feel this way. We do not write or manipulate reviews, and all feedback on this platform is from genuine customers.
We’re happy to investigate any missed calls or service concerns, please contact us directly so we can assist.
Thank You
Maya
I have worked with Ashwini on numerous…
I have worked with Ashwini on numerous cases and everyone has been clear communication and constant want to do the best for our mutual client.
22 de dezembro de 2025
Opinião espontânea
Resposta da Collective Legal
Thank you for sharing your feedback! We’re so pleased to hear that Ashwini turned things around and provided such a positive experience. We’ll be sure to share your kind words with her!
Best Wishes,
Maya
I would totally recommend Collective…
I would totally recommend Collective Legal
Carlos and Ashwini were my dedicated solicitors and they gave 100% to my very stressful case - thank you both for all you did and getting to completion date
Thanks
Lisa Pearce
12 de dezembro de 2025
Opinião espontânea
Resposta da Collective Legal
Thank you for sharing your feedback! We’re so pleased to hear that Carlos and Ashwini turned things around and provided such a positive experience. We’ll be sure to share your kind words with both of them!
Best Wishes,
Maya
All complete
To be honest the service was pretty ordinary to start with and not help by the person we were dealing with just left without any communication. However a gentleman called Abdurrahman took over and everything ran smoothly from list end to which i must thank him for
12 de dezembro de 2025
Opinião espontânea
Resposta da Collective Legal
Thank you for sharing your feedback! We’re so pleased to hear that Abdurrahman turned things around and provided such a positive experience. We’ll be sure to share your kind words with him!
Best Wishes,
Maya
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