Comdata Opiniões 

52
TrustScore: 1.5 em 5

1,3

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Classificada 1 em 5 estrelas

We’ve been trying to pay our com data bill for 2 months!! We got locked out of our online account and when I called I kept getting transferred from one person to the next and they couldn’t find my acc... Ver mais

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Classificada 1 em 5 estrelas

I have dealt with many terrible customer support teams, but this service has officially set a new low. Today, I spent over four and a half hours and made about 15 phone calls trying to achieve a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolutely hate getting paid through Comdata. It's inconvenient, customer service is practically nonexistent, and half the time transactions won't even process. There's no easy way to transfer money... Ver mais

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Classificada 2 em 5 estrelas

When I was transitioning from leased owner operator to being under my own authority I thought condata would be a good option since that is what I was using with the company I was leased on with. It wa... Ver mais

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Comdata offers integrated financial solutions that are changing the way companies manage data, pay employees, process transactions, and manage spending on key business purchases.


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1,3

Muito mau

TrustScore: 1.5 em 5

52 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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(52)

20 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I'm going to cause you guys to have another case with the FCC and labor board

You people are really funny how you I have a job through a company that forces you to take your card but guess what I'm not taking it I will starve first. But I'll tell you what I am going to do. I'm going to turn you into the federal government and then it can file yet another charge against you to go along with the hundred other charges from the Federal trade commission. I'm going to let the company that I work for get so far behind on wages that I will turn them in to the federal labor board your company is crooked and you are dirt. I mean only the trashies people can sleep at night doing what your company does you were those lowest trash on earth and deserve to be in prison. And I am going to do my list to make sure you guys at least take fines out the ass. I already contacted the department of Labor and the FCC with complaints you guys are dirt

14 de março de 2024
Opinião espontânea
logótipo da Comdata

Resposta da Comdata

We hate to hear you had a negative experience with us. We’d like to look into any issues you may have
experienced. For your privacy, please email us at customercare@fleetcor.com using reference number
16301606 in the subject line. In the body of the email, please share your application or account
details and a phone number with the best time to reach you. We will be looking for your email.

Classificada 1 em 5 estrelas

Wish I can give 0 stars

Wish I can give 0 stars. I have a Fintwist card that used by a family member without permission and contacted the merchant before contacting COMDATA. The merchant attempted to refund all transactions. Keyword ATTEMPTED. Issue? COMDATA didn’t allow the refund to go through and stated it was sent back to the merchant. LIES. The merchant deliberately stated the refund was issued and that the “bank” COMDATA had to refund the credit. This situation occured from 2/20/24 - now. As many reps as I spoke to just for them give me different answers. Contact the merchant again and ask the merchant to resend it as credit, wait for the new card, The refund was declined, the refund is at a stand still. Even put in a dispute stating credit not received. Instead of giving me my refund that they know belongs to me. They sent me an email stating they need information about my refund and why am i receiving a refund. It’s none of COMDATAS business to why i’m getting a refund. That is between the Merchant and I. COMDATA already knew i was receiving the refund and should have left it as that. Sent a reply to the email 2/26 no reply so now they will have to deal with me and BBB because their practices are completely out hand. I never had to go through this much a fiasco to get money that rightfully belong to me.

Anyone who has to use this card:

1. Don’t save your money on any of their card products ( They will allow whoever conned you get away with it and leave you to suffer.) Oh, and disputing when funds are stolen or to be credited back they wont do it.

2. Customer Service: They may act like they’re sorry but they are not. And expect to get the runaround when it comes to getting YOUR money back

3. Don’t bother asking for their Fraud Dept. ( They will just say the fraud team works “offline.”

4. If you can avoid them, even better.

27 de fevereiro de 2024
Opinião espontânea
logótipo da Comdata

Resposta da Comdata

We hate to hear you had a negative experience with us. We’d like to look into any issues you may have
experienced. For your privacy, please email us at customercare@fleetcor.com using reference number 16207439
in the subject line. In the body of the email, please share your application or account
details and a phone number with the best time to reach you. We will be looking for your email.

Classificada 1 em 5 estrelas

Pissed off

IF THEY COULD GET NO STAR That's WHAT I WOULD GIVE THEM TWO MONTHS STILL NOT PAID AND NO ONE Gives A DAM. EVERY BAD REVIEW GIVING TO THE COMPANY TRUST THEY Earned IT. WILL NEVER WORK FOR ANOTHER EMPLOYER WHO USES THEM. SORRY F's

20 de fevereiro de 2024
Opinião espontânea
logótipo da Comdata

Resposta da Comdata

We hate to hear you had a negative experience with us. We’d like to look into any issues you may have
experienced. For your privacy, please email us at customercare@fleetcor.com using reference number
16208492 in the subject line. In the body of the email, please share your application or account
details and a phone number with the best time to reach you. We will be looking for your email.

Classificada 1 em 5 estrelas

Garbage

These fools don't allow funds to be transferred to another account or even to another account with them, can't use the card for PayPal, Venmo, or cash app. They refuse to send me a check for my funds and say the only way to get my funds is to use an ATM or a low fee ATM that has a $400 withdraw limit either way comdata has a $1000 per day withdrawal limit. They said I can't even close the account.

And before comdata replies saying to call them. I have called every week for a month.

3 de fevereiro de 2024
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logótipo da Comdata

Resposta da Comdata

We apologize for the inconvenience you've experienced and would like to assist you promptly. Please reach out to our support team via email at customerservice@comdata.com. Kindly include your information in the subject line and your request in the body of the email, along with your direct phone number. An agent will get in touch with you as soon as possible. Your business is highly valued. Your reference number is MH15597881.

Classificada 1 em 5 estrelas

Si pudiera darle cero estrellas le…

Si pudiera darle cero estrellas le daría, una experiencia con sus tarjetas que no tienen ATM sus cajeros "" Allpoint"", cobran fee por todo y tienes que hacer mas de dos transacciones para acceder a tú dinero trabajado, son unos verdaderos ladrones, si les da su compañía una tarjeta d estas rechazelan, mejor es un cheque.
Peor si tecomunicas con una gente incopetente, al numero de tu tarjeta de debito.

26 de janeiro de 2024
Opinião espontânea
logótipo da Comdata

Resposta da Comdata

We hate to hear about your experience with our company's ATM fees and customer service. If you wish to discuss this matter further, please contact us by emailing customerservice@comdata.com using the reference ID 15538943 as the subject line. In the body of the email, please include your card/account number, phone number, and the best time of day to be contacted. Thank you.

Classificada 3 em 5 estrelas

Had a charge on card where a hotel held…

Had a charge on card where a hotel held 100$ deposit been waiting since the 16th of October I filed disputes with comdata n I get they sent review to thier charge backs dept I never got any updates n finally had to file with the BBB n dispute the hotel all because it's a prepaid card

13 de outubro de 2023
Opinião espontânea
logótipo da Comdata

Resposta da Comdata

We hate to hear you had a negative experience with us. We’d like to look into any issues you may have
experienced. For your privacy, please email us at customercare@fleetcor.com using reference number 15026084
in the subject line. In the body of the email, please share your application or account
details and a phone number with the best time to reach you. We will be looking for your email.

Classificada 1 em 5 estrelas

Bullsh*** ass card I gotta get a bank…

Bullsh*** ass card I gotta get a bank account I hate this employee bull*** card they will restrict your card for no reason just because they feel like it’s activity and after you call them to verify your account you can’t f***king use your card for 2 hours what kind of stupid sh*** is that

1 de setembro de 2023
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logótipo da Comdata

Resposta da Comdata

We hate to hear about your experience with our company. If you would like to discuss this matter in further detail, please email customercare@fleetcor.com using reference ID 14680146 as the subject line. In the body of the email please include your account/card number, phone number, and the best time of day to be contacted. Thank you.

Classificada 1 em 5 estrelas

This company should not exist I do not…

This company should not exist I do not the feature but I have been forced to get my check on here. It’s horrible 😣

It’s a scam all around they should not force to get my check on here and money don’t transfer to a real bank this prepaid bs!

25 de maio de 2023
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logótipo da Comdata

Resposta da Comdata

Hi, Joseph! Thank you for you review. We apologize for the negative experience you are having and would like to speak with you. Please send an email to customercare@fleetcor.com and enter your reference number MH14106229 in the subject line. An agent will call you as soon as possible.

Classificada 1 em 5 estrelas

Comdata.com by FINTWISH & MasterCard

1) To the former complainers: Do not believe that Comdata.com will allow you to move money off your employer pay MC into your own personal bank, after you go online to fill out another direct deposit form on their web site. Other complaint sites have stories from other users who never got their $ off their Comdata.com or FINTWIST MC Master Cards. We need to contact the real MasterCard company which gave Comdata FINTWIST permission to issue employee pay cards with the MasterCard MC logo and complain to the REAL MasterCard company - that they never should have allowed Comdata & FINTWIST to use their Logo. 2) Master Card is allowing Comdata.com to allow VehicleStory to Steal from all of us.
I have the same complaints as those below, PLUS my Master Card issued through my Employer EmployGig's employee pay company Comdata.com through FINTWIST has also ignored my six requests to have the VehicleStory charges reversed and issue me a refund. You know Chase or CapitalOne refunds their customers and goes after fraudsters, but not Comdata.com Comdata.com also has to be avoided because they directly steal from their customers and allow all other types of scams to be done to us as well. For example, a woman has complained online that Comdata Fintwist cancelled her MC and issued her a new one, but her old one got re-opened and all her savings transferred from her new card over onto her old card (which she no longer had) and someone used up all her savings at various locations in Miami, FL where she has never traveled to.

7 de novembro de 2022
Opinião espontânea
logótipo da Comdata

Resposta da Comdata

Thank you for your review. We apologize that you have encountered a negative experience with your account and are eager to address your concerns. Please send an email to customercare@fleetcor.com and enter your reference number 13235322 in the subject line. An agent will contact you as soon as possible.

Classificada 1 em 5 estrelas

I give 1 star because it MAKES me

I give 1 star because it MAKES me. I have 2 weeks worth of paychecks on this terrible card. I set up my auto deposits. This money didn't move. I called today and was told that any future deposits would move, but not the funds on the card. I was then told I had to enter a manual deposit and wait another 10 days to verify. Then, and only then, could I move those funds. I tried going to the ATM in their network...it only allows 200 dollar increments a day. This is by far the worst situation ever! I cant get all my money for 2 weeks worth of pay and if I do, I can only get it at 200 dollars a day until I get all the funds or the 10 days manual waiting period is over. I don't get it! You have my direct deposit info, it should be able to move over without an additional 10 days. HATE THIS CARD!!! They get to enjoy holding my money and I get all the BS trying to get my money. They have truly made it extremely difficult to access your funds. "Access your money with ease" is their famous phrase that is a load of crap!

18 de outubro de 2022
Opinião espontânea
logótipo da Comdata

Resposta da Comdata

Hi, Dee! We apologize that you are having a negative experience in accessing your deposits. Please send an email to customerservice@comdata.com. You may enter your reference number MH12519189 in the subject line. We look forward to speaking with you.

Classificada 1 em 5 estrelas

Awful, Limited Card Service

Comdata's Fintwist card and website are AWFUL! I haven't bothered with the app. And will not.
The site is not useful or helpful and you really cannot do any needful operations through it besides just checking your account balance and that's it.
I got the card through a temp agency and they issue this crappy card. With other temp agencies, you have usually have the option to have payment directly deposited into your bank account OR you can use an EASY to set up debit card. NOT THE CASE WITH COMDATA AND FINTWIST! You are MANDATED to use the card and you're supposed to LINK the card to your bank account for transfer (which is stupid because you should just be able to use your bank account for deposits outright WITHOUT their card). I set up the card and got it activated, but could not establish a link to my bank account because the several papers listing the directions to do it are too confusing. The directions are confusing and the fact that mandating linking a card to your bank account in the first place is dumb.
I had to call customer service to make sure my card was activated and then have the operator disconnect the bank link because it wasn't established, anyway!

On top of that you cannot use this card in SEVERAL situations! You cannot use it to withdraw cash at ATMs or for cash back at registers. You also can only use the card with card readers ONLY if credit option is available. Otherwise, you cannot swipe this card to pay for anything at terminals. Ridiculous! It can be used to pay online if a debit card is accepted and maybe over the phone with a representative, too, if a debit card is accepted. But ATM withdrawals? Nope. Debit payments at card reader terminals? No! Cannot do it!

I had to make a payment on my car note, today. I didn't currently have cash in my bank account, so I knew I had to use this Fintwist card instead. Couldn't pay online because my dealership's online method will only connect to bank accounts (again, not enough money in there right now). Couldn't pay over the phone because only debit is allowed over the phone. Drove all the way to dealership to pay with this card in person. Didn't work because, again, if credit is not an option you cannot use this card to pay for stuff at terminals. So drove here for nothing. I just got sick of it and asked my boyfriend to send me the money I needed online to my bank account. I used that to FINALLY make my payment. I am paying back my boyfriend the money, but told him the only way he can use the reimbursed money is to pay for things as credit, otherwise he will not be able to use that card. And you can forget about ATM withdrawals! Again, Fintwist doesn't allow that, either!

Stupid card. Stop issuing this card! It is extremely limiting and a waste.

11 de maio de 2021
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logótipo da Comdata

Resposta da Comdata

Greeting Callie. Although some time has passed since your review, we thank you and apologize for the negative experience you encountered with your Fintwist card and the app. We would like an opportunity to speak with. Please send an email to customercare@fleetcor.com and enter our reference number MH12171865 in he subject line for immediate assistance.

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