Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

My catio arrived more quickly than I expected. I would've given 5 stars but the instructions are merely pictures and lack explanation. Be careful to study pics closely. In particular which screws to u... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great product, easy to assemble, screens and frames already assembled, just screw panels together. Beats trying to build one from scratch. Directions were a bit backward, but can be figured out. My ca... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

CAT WHEEL: assembled OK, though the carpet doesnt quite fit and a bumper piece broke off within one week. UPDATE: Got a reply from customer service after posting the review and asking for a refun... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We ordered the large cat house, and it arrived quickly. Packaging was top notch. I’m currently painting the catio to match the house trim, and individual pieces appear sturdy enough to accommodate our... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para animais de estimação

Escrito pela empresa

Coziwow, as a brand of pet lovers, is committed to providing a diverse range of better and safer pet supplies to create a valuable connection between humans and pets.Our mission is to light up your pets' life concerning their comfort, health, and well-being. Shop Coziwow for the best pet supplies. We offers quality products and accessories for a healthier, happier pet. Free shipping in the US.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(149)

3 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lucy’s New Hang Out

So initially the three “posts” inside the “cave were hard to align. Once they were in the rest of the tree went together quite easily. Of course “Lucy” helped.

14 de agosto de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Very pleased

The catio came packaged very well. All the pieces were included. Everything was in good shape. The directions were easy to follow. The catio itself is wonderful. I am very pleased with my purchase 10 out of 10 would recommend.

7 de agosto de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 4 em 5 estrelas

I would give it a five

I would give it a five, but I think the areas for the cats to sit in aren’t that big for an Adult cat who weighs 10 pounds. Other then that I love it I think it’s made well easy to put up and looks great

26 de julho de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
We have recorded your suggestion for our factory to improve.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Great End-Table Style Crate!

Very quick delivery of our dog crate & our little guy loves his new digs!!! Looks so nice!!!

1 de agosto de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

The turtle habit is perfect for my…

The turtle habit is perfect for my turtle. He loves it so do I.

17 de julho de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Valued Customer,Thanks greatly for your message.We are so very glad that it could be a good companion to your turtle.We'll always uphold our commitment to provide our customer the best service and high quality products.If you need any further assistance,pls feel free to contact us.
We'll alway be here for you.Best Wishes,Coziwow Care Team.

Classificada 3 em 5 estrelas

It took us 3 1/2 days to assemble

it took us 3 1/2 days to assemble. My husband is usually very good and patient at putting things together so we were successful. We put many clips in every possible place that we felt it would help. Out two cats weigh 22 lb so we felt the cage needed lots of stability. I have two recommendation, The plastic
floors need to be made from something stronger since we are already taping Also the clips for the doors are just not big enough or strong enough, we already had to buy bigger ones. My husband says the plastic assembly clips are already to weak and breaking. They need to be much stronger. Our cats are enjoy the privilege of being outside. We did it but it was a job

19 de junho de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
We are sorry for the inconvenience caused.
If you still have any other issue, please kindly be free to contact us at sale@coziwow.com .
We will check and help you solve the issue soon.
Waiting for your message sincerely.
Best Regards,

COZIWOW Customer Service Team

Classificada 1 em 5 estrelas

Beware buyer!!.

If I could do a zero I would..

23 de junho de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
May we know if there is any issue of our product.
If yes, please kindly be free to contact us at sale@coziwow.com .
We will check and help you solve the issue soon.
Waiting for your message sincerely.
Best Regards,

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Great communication and product right…

Great communication and product right on time.

26 de junho de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product and our service
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

large cat enclosure and great customer service

This cat enclosure is very nice, very large, and was packed well for shipping. It's a great option for those who can't or don't want to spend hundreds and hundreds of dollars for a wood and/or immoveable "catio." It was easy to put together, it has a lot of room (both vertical space and horizontal, what I've noticed is that most wire enclosures seem to have footprints that are quite small and this is the biggest one I found after A LOT of looking), and it comes with quite a few extra parts to use as needed. One of the door panels I received was defective, and customer service was easy to contact and get a fast response from. They went above and beyond to make sure I was happy with my purchase and that I received the replacement I needed. A few comments about negative statements from other reviewers: The structure is not unstable - many of the negative reviews that say it is not secure include photos that show the enclosure was built without the provided clips, ties, and hooks. Those MUST be used! Also, the secure shipping might be the cause of the small chips that some customer reviews have mentioned, but the tight packing requires care to remove the pieces from the box. Any chips can easily be touched up and probably should be so the enclosure doesn't rust. Overall, I am really happy with my purchase, and my cats love their new catio.

2 de junho de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 4 em 5 estrelas

The cage was great for what I needed

The cage was great for what I needed. I had to drop some new holes. It was a heart to Kay Girard in a good amount of time.

12 de junho de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Great product and value

Great product and value. I assembled the hutch by myself with no issues. All the holes line up perfectly. I not only would I recommend this hutch, I am buying more.

29 de maio de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

I was able to shape it into my own…

I was able to shape it into my own space because of the single panels vs. pop up shapes. Price was very reasonable. Cats are LOVING it!

27 de maio de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product and your cats love it.
Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 4 em 5 estrelas

The ramp is every thing it said it is

The ramp is every thing it said it is. It all plastic and has a medal bar going threw it. To hold the two together. The only complaint is that it has scratches on the deck with red in the scratches. To me looks like it was used. I have a senor dog is why im getting this he like to go and now has problems getting in and out of the car i cant always pick him up put him in. Also my package sat in tracy calif for days. At that point how close tracy is to where i live not fare at all. I did a in a request of why it was there that long. They said at firt spechial sercomstamces. Then i ask again. Finely they said they couldn't read the label they had to get a new one.i like to submit the photos but i dont see a spot to do that. The ramp works does what it said it do so we are not going to send back and wait for a undamage one. With all this it did arrive and didnt really take a long time. We got it at about 1pm may 23 started getting sam my dog training on it eight away.yes we will use you to get other products in the future. Thank you for making my dog sam life easier

23 de maio de 2023
Opinião espontânea
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
We are sorry for the issue you met.
Please kindly note we only sell the products in brand new.
If you have any other issue or doubt, please just be free to tell us.
Thanks again for support our store.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 4 em 5 estrelas

Coziwow was ok.

10 de maio de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know our product has met your expectation.
Thanks again for support our store.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

My boys love the cat tree...im gona buy…

My boys love the cat tree...im gona buy another one..

27 de abril de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know your boys love our product.
Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Classificada 4 em 5 estrelas

Coziwow is a great company will be…

Coziwow is a great company will be ordering from them again.

2 de maio de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
We appreciate your trust and support.
Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future.
Best Regards

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Light,but sturdy

I found the ramp to be sturdy, but light and easier to handle than our previous one. The latch is a good idea, but is hard to align and difficult to lock into position so it leaves a lot to be desired. All in all I'm pleased with the purchase and my dog has no problem using it.

6 de maio de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is nice to know our product has met your expectation.
Thanks again for choosing to do business with us, and we hope to have the opportunity to serve you again in the future.
Best Regards

COZIWOW Customer Service Team

Classificada 3 em 5 estrelas

The instructions were vague

The instructions were vague, each panel is numbered however they need to be oriented correctly and this is extremely helpful. I had to disassemble screwed together panels due to later in the assembly process realizing they were oriented incorrectly. Screws listed for one assembly were not long enough and had to use some of my own. Some cracks in supports had to be glued before assembling.

5 de maio de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message and let us know the issue in time.
We have just contacted you via email for this issue.
Please kindly check your email and we will help you further after getting your reply.
Waiting for your message sincerely.
Best Regards,

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

Excelent product

Excelent product, exceed our expectations , our bunny loved it

1 de maio de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
Your satisfaction has given us greater motivation to provide our customers with excellent products and service.
Thanks again for expressing your experience with us and other valuable customers.
Best Regards,

COZIWOW Customer Service Team

Classificada 5 em 5 estrelas

67 in cat condo

Ordering and shipping was quick. My grandkitty is thrilled. Price was awesome and the quality is superb. Very heavy kitty condo and well made.

1 de maio de 2023
logótipo da Coziwow

Resposta da Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you like our product.
We are trying our best to provide our customers with excellent products and service.
Have a great day.
Best Regards,

COZIWOW Customer Service Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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