Ordered a mask which was listed on the website as being in stock. 9 days later no update from them so I gave them a call, only to be told they don't stock it. They didn't even bother to email me to te... Ver mais
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I always feel personally addressed in my interaction with CPAP staff either on the phone or at the store in Botany Road Mascot, Sydney. It is good to be attended by people who enjoy their work. Al... Ver mais
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You tried to get my new mask to me when I said I needed express delivery but it wasn't an option I could choose. It turned up the day I needed it for hospital but unfortunately I had already left ,... Ver mais
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Informações sobre a empresa
Sobre CPAP Australia
Escrito pela empresa
CPAP Australia is Australia’s leading provider of Sleep Apnea Treatments.
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
Informações de contacto
4,2
Bom
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
New Filters
I ordered new filters for my machine & was very surprised by how quickly my order was processed, packaged & posted to me.
Was all with in the same week 😃
Thank you
Margaret Godfrey
28 de julho de 2023
Resposta da CPAP Australia
Hi Margaret! Thanks so much for taking the time to share this. We try to make sure all our orders are processed as quick as possible so you can continue having the best therapy possible! If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Resposta da CPAP Australia
Hi Ms G! We are glad to hear our website was easy to navigate and that your items came on time! We hope to see you again in the near future! Sleep Well, CPAP Australia
Prompt service and delivery
27 de julho de 2023
Resposta da CPAP Australia
Hi Michael! We love to hear when our team gets it right, thank you for sharing this with the community! We strive in ensuring we are of quality assistance and that orders go out as quick as possible! Feel free to get in contact with us if you ever need help with any future purchasing or product support! Sleep Well, CPAP Australia
Fast delivery
5 de julho de 2023
Resposta da CPAP Australia
Hi Vicki,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
I find them very uncomfortable
I find them very uncomfortable and let’s in lots of air and had to really tighten the head straps . Unfortunately they are not suitable for me .
26 de julho de 2023
Resposta da CPAP Australia
Hi Heather,
We are sorry that the equipment is not quite working out for you.
Please let us know if there is anything we can do to assist, by emailing us on cpap@cpapaustralia.com.au
Thank you
CPAP Australia
Good products and good prices
5 de julho de 2023
Resposta da CPAP Australia
Hi Steve! This is fantastic to hear, thanks so much for sharing this, we truly appreciate the time you have taken to share this. We hope to see you again in the near future! Sleep Well, CPAP Australia
Resposta da CPAP Australia
Hi Kerryn! Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients. We hope to see you again in the near future! Sleep Well, CPAP Australia
Resposta da CPAP Australia
Hi Kathleen, thanks for sharing this and for such a great review. Your recommendation means a lot to us, if you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
first time buyer and happy with the…
first time buyer and happy with the experience.thank you.
25 de julho de 2023
Resposta da CPAP Australia
Hi William!
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
CPAP Australia
Excellent products AND customer…
Excellent products AND customer service. Exactly what I needed at reasonable prices. Came very quickly in the post too.
4 de julho de 2023
Resposta da CPAP Australia
Hi Jeni! We are thrilled you are enjoying your new equipment and that our team were able to sufficiently help you! Your experience is what we strive for so thank you for sharing this. We hope to see you again in the near future! Sleep Well, CPAP Australia
Resposta da CPAP Australia
Hi Helen, Great to hear that your order made it to you smoothly and promptly and that you enjoy our prices! We hope we can continue being a go-to for you in future! Sleep Well, CPAP Australia
Resposta da CPAP Australia
Hi Otis,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Always great service and very helpful
Always great service and very helpful, informative and quick
25 de julho de 2023
Resposta da CPAP Australia
Hi Matthew,
We are so thrilled to hear of your helpful, prompt experience with our team.
We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
CPAP Australia
Needed a lot of help .Not happy with…
Needed a lot of help .Not happy with Corrimal store, didn’t really care.
Had to go to Wollongong CPAP to get help and advise.They helped and told me a lot more than Corrimal did
25 de julho de 2023
Resposta da CPAP Australia
Hi Margaret,
Thank you for your review, it is much appreciated! It’s so nice to hear that our team were able to support you.
We’ll be sure to pass on the positive feedback and look forward to helping you again next time.
Sleep well,
CPAP Australia
Easy to chose the product I wanted
Easy to chose the product I wanted. Prompt delivery
25 de julho de 2023
Resposta da CPAP Australia
Hi John,
We are so thrilled to hear of your easy, prompt experience with our team.
We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
CPAP Australia
Cpap Australia makes it easy and…
Cpap Australia makes it easy and comfortable to shop for the stuff I need for a decent night sleep
3 de julho de 2023
Resposta da CPAP Australia
Hi Julie-Anne,
We are so thrilled to hear of your easy, comfortable experience with our team.
We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
CPAP Australia
Quick delivery
23 de julho de 2023
Resposta da CPAP Australia
Hi PS,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
CPAP Australia
Resposta da CPAP Australia
Hi Robyn,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Resposta da CPAP Australia
Hi William,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review!
We look forward to seeing you again in future.
Sleep well,
CPAP Australia
Poor service no response
I asked for Express Post for this order. I have not received it.
I asked for a tracking number. I have not received it.
I have had no response from anyone.
This is a vital piece of equipment and i have had no response to any of my requests
2 de julho de 2023
Resposta da CPAP Australia
Hi Peter, Thank you very much for taking the time to provide us with your feedback. While we did pack and ship your order within 24 hours of when the order was placed, we understand that sometimes delays in shipping can reflect badly on the company supplying- and that is fair. This may be a case of that. Please seek to get in contact with us when you have time so we can help you with this. Sleep Well, CPAP Australia
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