Ordered a mask which was listed on the website as being in stock. 9 days later no update from them so I gave them a call, only to be told they don't stock it. They didn't even bother to email me to te... Ver mais
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I always feel personally addressed in my interaction with CPAP staff either on the phone or at the store in Botany Road Mascot, Sydney. It is good to be attended by people who enjoy their work. Al... Ver mais
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You tried to get my new mask to me when I said I needed express delivery but it wasn't an option I could choose. It turned up the day I needed it for hospital but unfortunately I had already left ,... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre CPAP Australia
Escrito pela empresa
CPAP Australia is Australia’s leading provider of Sleep Apnea Treatments.
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
Informações de contacto
4,2
Bom
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da CPAP Australia
Hi Ross,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well, CPAP Australia
Good Quality Products delivered in a…
Good Quality Products delivered in a timely manner.
1 de julho de 2023
Resposta da CPAP Australia
Hi Tony,
We are so thrilled to hear of your positive, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well, CPAP Australia
Resposta da CPAP Australia
Hi Piotr, we love to hear when our team gets it right so thank you very much for sharing this. We look forward to continue helping you on your CPAP journey! Sleep Well, CPAP Australia
Great prices with quick delivery
I needed an invoice with ABN for my healthfund and I received one within days!!
30 de junho de 2023
Resposta da CPAP Australia
Hi Troy! We are thrilled to hear of your easy experience with our team, we will be sure to share the positive feedback! If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Resposta da CPAP Australia
Hi James! This is some great feedback, we really appreciate you sharing this with everyone. We look forward to seeing you again in future! Sleep well, CPAP Australia
Great after sales service.
21 de julho de 2023
Resposta da CPAP Australia
Hi Louise! We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future. Sleep well, CPAP Australia
Ordered easy and delivery was on time
30 de junho de 2023
Resposta da CPAP Australia
Hi Vicky! We are glad to hear our website was easy to navigate and that your items came on time so thank you for sharing this! If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Always excellent service and delivery
Always excellent service and delivery, thank you
21 de julho de 2023
Resposta da CPAP Australia
Hi Angela! We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future. Sleep well, CPAP Australia
Prompt delivery from date of purchase…
Prompt delivery from date of purchase to receipt it was only 3 days! I ordered it on Saturday night and received it by Tuesday.
21 de julho de 2023
Resposta da CPAP Australia
Hi Charmain! Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you and came so quickly! We wish you many nights of good rest. Sleep Well, CPAP Australia
👍👍👍 CPAP
Quick to order.
2 day delivery from interstate.
VERY, VERYcompetitive price.
If buying replacement machine or accessories you would be mad to not buy direct from CPAP Australia
20 de julho de 2023
Resposta da CPAP Australia
Hi Andrew! This is fantastic feedback, thank you for taking the time to share this! We hope to continue to help you for the future of your therapy. We wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Got it in good time.
29 de junho de 2023
Resposta da CPAP Australia
Hi Darren! Great to hear that your order made it to you smoothly and promptly. We love to ensure our customers get their orders as soon as possible! Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Easy to use website
Easy to use website and they had what I needed at a great price
20 de julho de 2023
Resposta da CPAP Australia
Hi Shaun! We are thrilled to hear our website was easy to navigate and that you are happy with our products and prices! Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Resposta da CPAP Australia
Hi Robbie! Thanks so much for sharing this, great to hear that your order made it to you smoothly and promptly. Please do not hesitate to reach out for any further product support. Sleep well, CPAP Australia
The job was repair under warranty which…
The job was repair under warranty which was carried out to my satisfaction. John Warren
27 de junho de 2023
Resposta da CPAP Australia
Hi John! Thanks so much for sharing this, we love to ensure any needed repairs are done efficiently so we appreciate your feedback! Any issues in future, please do reach out! Sleep Well, CPAP Australia
lack of Follow Up
Sent a email on the 28th of July re a concern on my latest purchase still no response
20 de julho de 2023
Resposta da CPAP Australia
Hi Dean, thanks for bringing this to our attention. I have just had a look at your account. We had emailed you back on the 8/8/23 to say we had approved a return for you. Please have a look at this. Sleep Well, CPAP Australia
Resposta da CPAP Australia
Hi Chris! Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Good product price & speed of delivery
20 de julho de 2023
Resposta da CPAP Australia
Hi Grant! Thank you so much for sharing this with the community. We strive in making everything as smooth and easy as possible so we are thrilled this has been the case for you! Sleep Well, ResMed
Easy to order and quick delivery
19 de julho de 2023
Resposta da CPAP Australia
Hi Kay! We are glad to hear our website was easy to navigate and that your items came on time! We strive in this and are so glad to hear that has been your experience! Sleep Well, CPAP Australia
So easy to order and then follow up of…
So easy to order and then follow up of package delivery was amazing. The products are excellent, thank you very much for your prompt service.
19 de julho de 2023
Resposta da CPAP Australia
Hi Patricia! We love to hear feedback like this! Thank you so much for sharing this with the community. We strive in making everything as smooth and easy as possible so we are thrilled this has been the case for you! Sleep Well, ResMed
Which of my purchases are you referring…
Which of my purchases are you referring to? I have already reviewed the purchase of the elbow and straps for a mask. That was okay, but my experience with my plan product wasn't. Once again, three times now, they sr y the wrong piece of equipment, and never noticed that I had returned it, -- again.
28 de junho de 2023
Resposta da CPAP Australia
Hi Pam, sorry to hear there has been some issues with your items? Please email us this information on cpap@cpapaustralia.com.au so we can investigate this more for you and find a solution. Sleep Well, CPAP Australia
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