They took my query and passed it on the manager same day and she took care of everything to get my care refresh plan activated to my Drone so I can start flying. They also gave me numerous email comm... Ver mais
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Leia as opiniões dos outros
The team at D1 Store have always been professional and prompt with their service. This time is no different. I highly recommend them! Thank you!
Exceptional customer service in the sales and Tech department and very quick to respond and solve the problem. They also helped me navigate the system etc and then set up the packages for me. I canno... Ver mais
I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Ver mais
Informações sobre a empresa
Escrito pela empresa
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Informações de contacto
421 VICTORIA STREET, 3056, BRUNSWICK, Austrália
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
4,5
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 34% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt follow up service after purchase…
Prompt follow up service after purchase of a new drone.
12 de maio de 2026
Opinião espontânea
Not much to say that I haven’t said…
Not much to say that I haven’t said already, buying anything online with D1 Store is an excellent experience and always been positive, and hassle free.
30 de abril de 2026
Responsive
Responsive, loved the outcome for a new one. Fast transitions. Thanks team
1 de maio de 2026
Quick easy to deal with hassle free
Quick easy to deal with hassle free. Only thing was that they didn’t send my carry bag back with my new drone.
29 de abril de 2026
Quick efficient service
30 de abril de 2026
The flexibility of the staff to…
The flexibility of the staff to resource my purchase requirements from multiple sources and have them available at short notice due to travel commitments. They went out of their way to succeed and provide a valuable resource for our long term needs.
29 de abril de 2026
Providing great customer service and…
Providing great customer service and finding the absolute best deals for the customer
30 de abril de 2026
Great products of high quality and…
Great products of high quality and exceptional prices.
27 de abril de 2026
No hassle reasonable price
No hassle super easy to pay and get stuff done. Clear communication
26 de abril de 2026
It took 7 days from applying for DJI Care to become active
It took 7 days from applying for post 48 hour from activation for DJI care to become active. A follow up email(s) would have been good to know how it was progressing. I was beginning to think i had been scammed as i had paid $189 and then nothing apart from a confirmation email.
8 de maio de 2026
Opinião espontânea
The drone 'legs' arrived promptly and…
The drone 'legs' arrived promptly and are the correct ones but the tiny plastic 'foot' on one of the legs fell out the first time I used it.
It's so small I have lost it forever now.
I suppose it's not critical but a bit disappointing.
27 de abril de 2026
Produ t well described
Produ t well described, other items added to assist purchase and use when it arrived.
Good company to deal with
27 de abril de 2026
Excellent communication
Excellent communication. Very well priced repair costs. Quick turnaround…
26 de abril de 2026
Fantastic delivery experience
Fantastic delivery experience - super fast thanks team.
My DJI Power 1000 V2 battery connectors and gear arrived quickly, well‑packaged, and in perfect condition. Communication was clear throughout the process, and the item was securely packed to prevent any damage in transit. Highly recommended!
26 de abril de 2026
Great Experience
23 de abril de 2026
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