Distinct Cremations Opiniões 323

Distinct Cremations made this very difficult time stress free. Kerry, my dedicated contact explained the whole process very clearly and was kind and thoughtful and a great help. Kerry called me at every step with dates, times and locations. I would recommend Distinct Cremations to anyone thinking of having this form of service when they die.

They made it so easy for you to understand, listen to you about your package you wanted .It didn't take long i’m very professional.

Facts plain and simple. The staff explained in detail what would happen if I signed up, no hidden agenda, no add ons.
The staff always communicated with warmth and understanding on a subject that could be very personal.

Easy to apply for a funeral plan and easy t set up. Customer service have been friendly, helpful and supportive. I highly recommend Distinct Cremations!

One simple phone call to Distinct Cremations to arrange my wife's funeral.They handled all the arrangements from start to finish with compassion and professionalism.
A special mention for Kerry Ludlow who was superb in providing all the support and information all the way from the start to the conclusion.
I would have no hesitation in recommending Distinct Cremations to anyone.

The person I spoke to when enquiring about a pre-paid direct cremation was very helpful and kind.

I had Maxine dealing with my choice for my husband cremation, Maxine gave me all the appropriate information and was very helpful and concerned with my state of mind, every time she phoned,Maxine kept me well informed of the procedure, my husband's ashes were delivered as promised even though there car broke down, Maxine went above and beyond to insure things went smoothly, I highly recommend Distinct Cremation, thank you Maxine xx

Distinct Cremations dealt with all aspects of mum's funeral and cremation in a dignified and respectful way. They treated us with kindness and compassion, and kept us informed about what would happen when. They clearly explained to us the options and choices available to us, and we never felt pressured or obligated in any way. Mum's wedding ring and her ashes were safely returned to us, with the lady returning mum's ashes arriving at exactly the time she said she would. My brother and I are glad we chose Distinct Cremations to take care of mum's cremation.

Got a very competitive quote from Distinct. I spoke to a representative who was very polite and helpful, she went through all the details with me to make sure I understood everything about the plan. Excellent service, will definitely recommend.

Throughout the whole process Distinct Cremations were dignified, respectful and very supportive with carrying out the services we had bought. There was one person who gave dedicated time to handling the details needed, which was very much appreciated given the sensitive nature of what our family was going through.

I found them online and could purchase exactly what I wanted on line.It was all very clear what to do and what you recieve.I got a welcome pack through the post.And a curtesy call a week later to check I was happy with everything and if I had any questions.

It was easy to arrange the pre paid funeral and the follow up phone call was a chance to ask any questions I had. It was also good to be informed that I can contact them with any concerns or questions I have in future.

This is a con company poor customer service? Now what's after care customer service going to be

Over charges customers then try to keep your money for a service not provided when you want to leave them to go to another funeral parlour shame on company don't no how to look after customers now just keep changing n making up rules to bloody suit them, all they bothered about is how much money they can make out of living n dead needs investigating this company as something is not right

I cannot praise this company enough, from the first to last telephone call, you deal with the same person, Maxine you are an absolute asset to the company, you made a very difficult situation so much easier. Thank you

Sarah was really nice and friendly and very helpful. She was kind enough to set up 2 plans on the phone whilst answering all of our questions. The process was easy.

Easy to complete online have got what I wanted and happy with the price.
Barry Saward

Easy and simple process to arrange. Needed to contact Customer Service and spoke with Jan who was a pleasure to chat with. Jan had good and clear answers to my queries. Thank you.

Distinct cremation made the process a whole lot easier and was very helpful and the kept me well informed about what was happening at all time ... thank you steven for ya help