The casino itself has such a cool minimalist design and modern feel. You will find hundreds of your favourite games for casino lovers as well as betting functionality for the sporty folk. One thin... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This has to be one of the best sites to bet on. Drew (staff member) was very helpful on numerous occasions, the only down side they are a bit skiney on the prices and a bit shaky if you want a mediu... Ver mais
A empresa respondeu
Just signed up to this site and deposited £200. Placed a bet, then my account got suspended!! Can’t access live chat due to not being able to log in.. no reply from my email as of yet also. Seems... Ver mais
Owain was 5 star absolutely the best person in the company helped me a lot, other chat members especially drew was so unqualified didn’t understand any queries and didn’t help at all. They even stoppe... Ver mais
A empresa respondeu
Informações sobre a empresa
- Casino online ou agente de apostas
- Agência de apostas
- Apostador profissional
- Casino
- Serviço de jogos de azar
- Vendedor online de apostas desportivas
Escrito pela empresa
DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.
Informações de contacto
Alexandra Gate Business Centre Ltd, 2 Alexandra Gate, Ffordd Pengam, CF24 2SA, Cardiff, Reino Unido
- customerservice@dragonbet.co.uk
- dragonbet.co.uk
3,8
Bom
531 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Excellent customer service
Excellent customer service. Spoke to Owain and after putting the wrong welcome bonus in he sorted it me out with the correct one.
Good range of sports with competitive pricing.
14 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Thank you Shane, we're pleased to hear that you got there in the end. Best of luck and thanks for being a customer
Duncan Jones was very helpful
Duncan Jones was very helpful. Great customer service.
13 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Cheers Kuda
A really cool betting site
A really cool betting site! And the tech support is fantastic! Special thanks to Duncan Jones for his quick help!
13 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Thank you Anne, best of luck with the site
Resposta da DragonBet
Thanks Jason, it's a really important part of out business.
Appreciate the review and appreciate you being a customer of ours
I strongly advise people to stay clear…
I strongly advise people to stay clear of yet another poorly run fraudulent low grade betting site...I was registered one hour before they randomly log me out suspend my account with no explanation why,along with money of mine in the account....only way of contact is via email which is embarrassing considering its the 21st century...in the process of contacting there ADR and gambling commission to get resolved
13 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Hi Chris, sorry to heat that this is your view and experience. We have a live chat facility open from 9 am - 10.30 pm please feel free to jump on that and we can discuss why the account was suspended and how we can help rectify that.
Owain was a great help
13 de junho de 2026
Opinião espontânea
Resposta da DragonBet
That's great to hear, if you ever face any issues just jump on the live chat
Their live support chat is extremely helpful!!!!
Their live support chat is extremely helpful, real people not AI nonsense. Duncan Jones especially helped me out with an issue and had it resolved within minutes. Couldnt recommend enough!
12 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Thanks you Josh, really appreciate you taking time to leave a review
Excellent service from Duncan Jones
Excellent service from Duncan Jones, very fast and knowledgeable about sign up offers
12 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Thanks Daniel, Duncan is a star and we'll pass on the praise
Great site best around Duncan also very…
Great site best around Duncan also very helpful
12 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Cheers Scott! Be lucky!!!
What can I say about dragon bet other…
Whar can I say about dragon bet other than amazing ? Amazing choice of games , super fast payout and had some good wins .
What makes it amazing ? The staff ! The staff are not like other casinos and actually care , they are friendly and helpful .
Special thanks to Duncan who went above and beyond ! Honestly he was so friendly , professional and helpful and it really brightened my day ! Give the man a pay rise ! Keep hold of him as he is just amazing !
12 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Thanks Jonathan, we place a huge amount of importance on our team. It's really important as a growing business to have people who understand and care and we're really glad to heat they are hitting the mark.
Thanks for the review and thanks for using DragonBet
Great kind customer service by Duncan…
Great kind customer service by Duncan James thank u kindly
12 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Cheers Daniel and thanks for being a customer of ours
Brilliant site I made an error with the…
Brilliant site I made an error with the promotion contacted them they got back to me quickly and gifted the free spins. Thank you so much!
12 de junho de 2026
Opinião espontânea
Resposta da DragonBet
No probs jess, hope the free spins worked out for you
Very bad experience opened account of…
Very bad experience opened account of course they let me deposit and right after suspended account now they refuse to refund my deposit which I haven't got chance to use. They require documents even I'm not holding active account with them. Very bad better to avoid it
11 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Hi Patka, we're very sorry that this is your experience and view.
To be clear, we would never and never have, held onto money that is not ours.
There are occasions however, when documentation is required to ensure that fraudulent account activity hasn't taken place in line with the terms and conditions agreed to upon sign up. If you get in touch with the customer service team they will be able to assist in helping you provide what is needed to release the funds.
Very good.good custemer servıce thank…
Very good.good custemer servıce thank you very much
11 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Cheers Hakan, and thanks for being a customer of ours
Owain was extremely helpful and…
Owain was extremely helpful and friendly on live chat
11 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Thanks Tommy, glad to hear Owain is representing what we're about as a company
Anthony was a great help and resolved…
Anthony was a great help and resolved my query
10 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Thanks Paul, appreciate you taking the time to write this. Anthony and all our customer service team are excellent (well we think so anyway)
Appreciate you being a customer and jump on the live chat if you ever need anything
Excellent service by Duncan Jones in…
Excellent service by Duncan Jones in customer services 👍🏻👍🏻
10 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Cheers Mark, he's a superstar and hopefully represents what we are about as a family run business
Great support service from Ducan
Great support service from Ducan. He resolved issues very quickly. Great site and games
10 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Cheers Scott, he's been getting a lot of praise lately and rightly so!
Thanks for the review and thanks for being a customer of ours
Duncan really helpful and quick and…
Duncan really helpful and quick and good to chat too
9 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Thanks for taking the time to review and for being a customer of ours. We'll let Duncan know you gave him a shout out
Just joined been great so far and great…
Just joined been great so far and great customer support from Anthony which is rare on betting sites nowadays.
9 de junho de 2026
Opinião espontânea
Resposta da DragonBet
Cheers Thomas, as a family business it's a really important measure for us. Good luck with the site
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