Drive365 Car Rental Opiniões 

Nach etwas Wartezeit am Flughafen bekam ich ein sehr schönes sauberes und relativ neues Auto einen Peugeot 208 mit nur 7000 km. Der Angestellte der Autovermietung war freundlich und korrekt und hat mich bei Abgabe des PKW zur Busstation gefahren. Es gab keine Probleme und keine versteckte Versicherung ich kann die Firma absolut empfehlen.

I don't know where to start with complaints regarding this unprofessional agency. I made a reservation a month ago and made the pre-payment of the small amount as it was defined and got the confirmation from the rental agency. Within the confirmation, it was defined the meet-up time and place and even mentioned to be there on time so they don't wait for us. So we were there even earlier and waited for 30 min and nobody came. So I asked one of the reps from the other agency to call them and check what was going on. She called them and said they would call me back. They called and told me there was no car for me, they were sorry, that it was only a reservation via Discover Cars and they could find maybe a car from another agency but of course, I would be overcharged for the price of that other car. Of course, I was furious and started complaining immediately by requesting a car and mentioning that I would not pay more than it was agreed in the confirmation. Then one of their reps came and told me they had a car for me but it was a minivan. I accepted at the end because I was hopeless, been there for 2 hours listening to them how they were sorry and there was no car for me.
I took the minivan, luckily, I stayed at Kissamos where there was enough space to park but I am wondering what would happen if I stayed at Chania where you don't have space to park even a bike.
TO SUM UP:
- If you want to waste one of your vacation days, rent from this agency.
- The questions that pop up:
* Why does the reservation exist if they could tell you they don't have your car?
* What does the confirmation mean in that case?
* Who is controlling this kind of agency?
* Why has nobody informed me before that they don't have my car?
* Why did they leave me to wait 30 minutes, and God knows how long if I didn't make a call?

Alert!!! On their site, it refers to up to 30 days to return the deposit but in real life, they claim 30 business days. When I asked why there was a discrepancy between the site and what they claimed, I never received an answer.

SCAM SCAM SCAM!!!!!!!

We just rentes a car for two weeks in Heraklion. Excellent service, met us at the airport upon our arrival even if our flight was delayed. Smart and fast check-in at the airport, even though they don’t have an airport desk. The car was excellent (brand new Peugeot 208)! Especially if compared with other fares for other companies, this was great value for money (and this was our third time in Crete).
Angel, who welcomed us, was extremely polite and professional. Also during check out, everything was fast and smooth.

Excellent all the way...
We Had a 2 week hire organised. Ibgog a what's app g SMS on arrivals..

Easy to pick up car & a great car...

On return we were going to be 2hrs earlyer to the airport than we ordernised.
Not a problem quick response on what's app.. easy drop off..

All round a great deal & great company...

I look forward to using again...

Very efficient and easy to use. The car was great.

Car was available on time and we extended the renting period for a reasonable price. The only thing i can complain is that the admin fee they charged to pay our parking fine was 100% of the fine, seemed a bit too much but ok, the service was great and the guide gave good tips, like where to easily park in heralion

Very bad experience with drive365 at Heraklion Airport, Crete! Our flight was delayed and we could not contact the rental company because we were allready on the plane! So no car upon arrival and a very unfriendly man telling us our car was gone! I had given my flightnumber when I made the reservation, so if they wanted they could have checked! I lost €58 reservation cost because of this! That wasn't a nice start of our holidays!

Everything was great.

The guy that was responsible for us ( George from Drama) was very helpful and good at his work.

Great deal with a great price
The service guy took so care to find us when we didn't find him

Quick with not a lot of politic when we deliver back the and took the car

Thanks 😊

Location de scooter 125 pour une semaine à pelagia via whatapp
Ils viennent vous chercher à l hotel si besion, personnel tres sympa tres accueillant et arrangeant. Le scooter quasi neuf tres bien entretenu

Perfect
The car il very clean
The client service is very good

SCAM COMPANY! I paid for extra insurance when booking to avoid the 1400euro deposit. Upon pick up I was then made to pay another £150 for more insurance if i didnt want them holding €1400 on a credit card. I arrived very late at night, the car only had a quarter tank of fuel and i was travelling an hour and half away which then resulted in me not having enough fuel to make it to the fuel station in the morning as it was 19km away. I contacted them for help with breakdown service as I had paid for insurance x2 and they told me it is not covered and to walk to the fuel station which is impossible, 8 hour round trip on foot in 38degree heat?
When I returned the car they pointed out small damage on the tyres and that it was damage caused by me but couldn't produce the photos from pick up and it wasnt covered on the 2 lots of insurance I had paid for, acted like they didnt know about the insurance I had taken out, they had no paperwork with them at all and they failed to send me a copy of the documents when collecting the car.
Im just grateful I didnt leave the deposit as they would of taken all of it!

Very comfortable car for me and my family. Guy who bring me the car was very friendly. Very satisfied.

Booked the car online for a 5 day trip through Crete.

Honestly, we really liked the “meet and greet” type of pickup for the car. The representative brought us the car and came to pick it up at the airport, which was really convenient. It made it so much easier to not go to a kiosk.

Chose a Volkswagen Polo, but got a Peugeot 208 (which is a similar economy model). The car was new and clean. Really nothing to complain, a decent car to drive through Crete.

The representative was a nice guy. Tried his best to help us with our questions and was very patient.

Whenever we had a question, the company was easy to contact through phone and Whatsapp.

Would definitely recommend the company and choose them again in the future.

very good experience: very professional and the vehicle was almost new

Great experience, very good communication. Totally recommend

Ordered via the Internet. the sale took place at the airport. The delivered vehicle was a Peugeot 208 model, it smelled like new. The gentleman paired the phone, recommended places for trips and patiently answered my questions. And there were many of them. The delivery took place at the agreed place and without any problems. The vehicle was not off-road, so it was driven only on the road. However, we were missing mandatory equipment, which fortunately we did not need. Anyway, when I return in the fall, I will use the services of this rental company again.

Everything was perfect!

Car we received was brand new, clean and only small problem was that the petrol tank was almost empty when we picked it up.