So efficiently solving my domain name changed and new email setup problems. Highly recommended to anyone who wants to register a domain name and find hosting solution! Thank you guys at “ Eco Hosting”... Ver mais
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Leia as opiniões dos outros
I'm basing the 5 star score on the great customer service that ecohosting have always provided. If there's a technical problem, I've found that it's easy to speak to somebody (already impressive) who... Ver mais
We needed to add a link on our website to a virtual tour of a Priory Church. The tour had been developed and hosted by a third party specialist. To create the link we needed help from Ecohosting to ad... Ver mais
Recently moved hosting to ecohosting.co.uk. It's been a smooth, easy transition and when I've needed support it's been there - quickly, friendly and effectively. So far so good, early days but... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Our web hosting packages offer an incredible array of features, including but not limited to super fast SSDs, scalable email accounts, web builders, Let's Encrypt SSL Certificates, WordPress Hosting with E-Commerce, Spam Experts, 2FA, switchable PHP, automatic back ups and restoration options, softaculous one click installs and of course awesome support comes as standard. Our data centre is run using 100% Renewable Energy. All reviews shown are customers that have taken time to leave a review of their own accord and not because of an email prompt from us.
Informações de contacto
Falcon Drive, CF10 4RU, Cardiff, Reino Unido
- 02920003338
- feedback@ecohosting.co.uk
- ecohosting.co.uk
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Thank you for the super-quick customer…
Thank you for the super-quick customer support!
Everything is just very easy.
I've had two issues in the past couple of months - one when I couldn't access PHPMyAdmin and one where I needed the document root changing for a domain.
Both resolved within an hour (one within 3 minutes actually - and that's on a Sunday!) with absolutely no fuss.
Very happy, thank you!
Good customer service and competive pricing
Eco Hosting provided a much more competitive package than the provider we were originally with, so we decided to move across. We're glad we did as we've saved money and everything was transferred with ease. We've had a few issues regarding our emails, but any tickets raised have been quickly replied to and solved.
Very compeitive pricing, good range of options
Very compeitive pricing. Good range of options.
By and large the service is good and the connection stable and reliable. Four stars, not five, because twice in the last few months when I have raised a ticket about something odd in my email connection and have raised a ticket, it has not always been handled too well until it is escalated...
I have always found the support team…to be helpful, responsive and a pleasure to deal with.
I have always found the support team and Eco Host as a whole company to be superb. Easy to use with great add on tools to help you navigate the www side of things. Great value, great support. And thats what really counts in to todays maze of the hosting game.
Problems solved but lack of communication
We had ticked auto renew but our Domain wasn't renewed. I was told that this was because we had paid by Paypal. Why didn't they tell us they couldn't auto-renew on Paypal? We could have lost our domain.
Incorrect Invoice
Recently received an invoice for a domain renewal. There was an error regarding the duration of the renewal period which actually went back to the year before. I raised a ticket pointing out what I believed was the issue and within a couple of days all was sorted (including a refund) thanks to Declan at Ecohosting ... no problem. Fair play to them.
Domain transfer
i transfered a domain name ecohosting and it was all actioned smoothly. Due to issues with the previous host I thought there was a problem and raised a query with ecohost. They were able to confirm all was good and kept me informed of the stages, issues I had with email using the domain were resolved automatically and is working well.
Great support and service
As a newcomer to website design and construction, I knew I would need help. I have used the site support team frequently now for about 3 weeks. Every time, they have been prompt and polite, either to help or to ask for more information. I now have a site with 9 pages up and running on the web. And I feel I have the confidence to edit it in the future.
Amazing customer service
Ecohosting has amazing customer service. Anytime I have a query about hosting for myself or my clients, they are on to it within an hour or two. This time I wanted to speak to someone about increasing the amount of storage for a website. The person I spoke to was helpful, knowledgeable and sorted it out straight away. Best customer service ... thank you!
I needed help migrating my domains.
I needed help migrating my domains from a host I was not happy with. A friend in IT recommended Eco Hosting and I am more than happy with the service and expertise I have found there.
Eco hosting my top choice for hosting services.
I've been a loyal customer of Eco hosting for many years now, and their hosting service has consistently exceeded my expectations. Their hosting infrastructure is rock-solid, ensuring minimal downtime and impressive server speeds, while the user-friendly control panel simplifies website management.
What truly sets them apart is their lightning-fast, 24/7 customer support. Their support agents are not only quick to respond but also incredibly knowledgeable, resolving issues promptly. This, coupled with their competitive pricing and commitment to innovation, makes Eco hosting my top choice for hosting services. Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Incredible Customer Service / Hosting + Cost!
Incredible hosting, with probably the best customer service I've ever experienced. Any questions, simply open a ticket and they respond to you incredibly quickly, and even sort most issues out their end.
Can't recommend enough, and top of this, the pricing is super cheap for what you receive too.
Customer Service
This business solves problems almost immediately and tickets are dealt with usually within the hour. I can also, if required, speak to a human which is something you can't do on some sites. All in all a good service
I contacted Eco Hosting following a…email about a forthcoming price increase (DOUBLE)
I contacted Eco Hosting following a recent email regarding forthcoming pricing structure which would have had a detrimental effect to us.
Spoke to a very pleasant chap called Tak who spent some considerable time looking at our usage and came up with a plan that meant that our account wouldn't be financially affected, so very pleased with the outcome.
Eco hosting has been amazing to work…
Eco hosting has been amazing to work with over the years I have been with them. Any issue I have with the technical side, they are very quick and efficient at sorting them out. And the price is very comptetitive too.
And the very structure of the company is actually appealing to me also, as it seems they are not driven by profit, but to actually help the earth as well. Amazing.
Exceptional customer service
What I love about this business is that any queries are answered almost immediately and any problems logged are literally fixed within half hour of logging. Exceptional customer service for a non tech like me who would not have a clue what to do. Thanks for your great service guys.
I have been very impressed with Ecohosting…
I have been very impressed with Eco Hosting's help when a random website interfered with my emails and blocked them. When I checked this out on google I discovered that many people had found themselves on this company's list and could not find ways to get in touch with this site to clear their IP address from this list. However, Ecohosting were able to help me to resolve this problem and I am very grateful because this had become a big problem for me, particularly when I discovered that so many other people had the same problem and could not resolve it. In my case Ecohosting acted promptly and sorted it.Whenever I need to phone them they are always helpful and friendly
Superb. Can't fault them.
My experience of Eco Hosting's service is that it has been absolutely impeccable. The team is really patient and helpful and the site has a nice, clear layout and is easy to use, even for a complete amateur like myself. Great pricing too.
Top marks and very grateful for the quality service.
Keep up the good work.
Great Service
I have been using eco hosting for the past 4 years and have never had any issues. I highly recommend them. Only caveat is they updated the pricing of their tiers with only two weeks till the next renewal. Price increases are to be accepted in the current climate but I think they couldve been rolled out better.
Excellent service and support.
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