eero Opiniões 

Our Eero worked great for about a week, then it lost connection to our robot vacuum, and our streaming tv service.

We got a replacement Eero box, but that didn’t help. We’re going back to our Frontier WiFi.

Really happy with the instillation today of our Eero network. The team were very professional and very helpful. Special mention to Adrian D, Ben C and Iestyn W for their swift and efficient work in the horrendous weather. Highly recommended service and really nice people. Thank you.

Monumentally flawed idea. When it inevitably goes down (which it will) you can only fix it by it being linked to the internet of which it obviously isn't. There's literally nothing that can be done I'd this is what it requires.

I bought a eero 6 WiFi and it was great in the beginning but then failed after 4 months. I power cycle it and its good for a few hrs but then drops signal for both wireless and wired connections. Buy some thing else.

I am using Eero routers and extenders for a Home and Home Office with Wire connection. It works very well, and compared to all the material used before, I have had zero problems, and I have used it for 6 months, about. So glad I changed to that.

Shit router, fails at least once a month

ISP broke their own policy. When collecting evidence for my case I was unable to obtain any logs. Seriously Eero? No user viewable logs? So yeah, the routers don't allow you to view information logs so you can monitor your own network. Disturbing to say the least, why are you hiding them from users?

I will never recommend or further touch anything transmitting Wi-Fi with the Eero brand name or any other brand name under the parent company Amazon for that matter.

This is the worse home internet network devices I have ever used. If eero would leave my printer connected the system is alright, but I have quit trying to hook my printer up because it will leave for a few days then it moves to an access point a lot further away and so the printer connection drops because the signal is too weak.
Very frustrating eero equipment

The limitations on this bag of infertile bollocks is crazy i honestly wish id never purchased the dam thing not to mention the bloody thing contantly overheating because the designer thought oh i know lets completely enclose the thing with no cooling fan its ok it will be fine the designer and programmer need a good kick in the nadgers. If anyone is thinking of getting one I would seriously consider NOT !!! Go buy yourself something else seriously..

Eero devices lack basic functionality such as manually setting the WiFi channel. They say they automatically optimise the channel as an excuse for this. Unfortunately the firmware is shocking bad so be prepared to reboot daily to force a channel change.

The modem is working fine, good coverage and signal strength over a small terraced house. Needed to call their help desk to assist with the app install, but that was sorted quickly, and all working now.

Installed eero today and after 3 hours I disconnected it from my hub…it is proper useless..my devices kept losing connection and it made my WiFi worse…pure waste of time and money…wtf …who endorses this crap..

At best when it’s working it lies. It records speeds much higher than any comparative website and also not reflective of actual use.

I’m in a 1 bed flat and in the last month I suddenly can’t get internet in any other room than the router is in.

I’m with talk talk (just don’t ever) and eero was supplied by them, eero supposedly records information of internet outages but they have no access so it has no point there. It disconnects my devices randomly.

I’m in central London so no reasons why my internet should be poor. Yet talk talk have repeatedly failed me and eero covers it up … all seems like a massive scam to me

I used Eero for a while but canceled my subscription in 2023 after being dissatisfied with the service. Despite having written proof of my cancellation, they charged me again in 2024. I had that payment reversed and assumed it was an honest mistake. However, in 2025, I was billed yet again. At this point, it’s clear this is not an accident but a pattern of fraudulent business practices. BE VERY AWARE!

I placed an order nine days ago. I was charged twice due to a checkout bug when ordering directly from their website. I spoke to six different service agents and got nowhere. I ended up disputing the charges.

DO NOT BUY.

I have the eero 6+ bundled with the Aussie BB NBN. After couple of months of use, the product started having latency issues. I can't even have a decent video call. It brags about convenience in setup and basically being plug and play but all that's for nothing when you start having laggy games, calls and now even video streams.

The ISP even recommended selling it off Facebook marketplace.

When I transferred to my latest ISP they advised that my internet connection would be a solid reliable one using the Amazon Eero6 router........ What a loads of lies that was, my connection is unpredictable at best, never yet in over 2 years had a full month without at least one outage and as for the Eero6 router it has constant updates that cannot be stopped, however, if there's an update to be done it causes the router to slow down and buffer everything as well as reject any new connections to it until the updates are applied, rubbish at best and typical Amazon wanting full control of what you can do, avoid these Eero devices at all cost.

Received my eero router and downloaded the app as stated in the instructions. I have tried 9 times to access my account. I tried both email addresses and my mobile number and keep getting told they are wrong. So I've decided to stick with my old router. What a waste of time. Don't recommend it at all

As soon as I connect the router, it works pretty well. But I few weeks later the wifi suddenly stops, I still have bars on my phone, laptop etc. But the internet is very slow, when you watch videos, the videos always loading, I was waiting for my video to play for 10 minutes straight. And it was up to the point that I had to start using my phones data to connect to my laptop. So overall this router is very bad to use.

Pretty poor all round.

At the beginning everything worked well and didn't have any issues however after a couple of months we now seem unable to use the product as intended. We have the Eeros with the Three hub and we now have to plug the hub directly into our TV as the Eeros doesnt provide WiFi and just shows no internet connection which is not true as when plugged directly into the tv we receive signal.

Unable to talk to a human being as the app just refers you to Three's support page.

Have been without WiFi now for 3 months and would not recommend this product.