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Classificada 3 em 5 estrelas

Eero6 and eero6profor over 2 years. Pros: easy to install and supervise. Cons: Every day firmware update can't be turned off - no service at the time. Limited number of settings. 1 port o... Ver mais

Classificada 1 em 5 estrelas

I had been having issues setting up the WiFi connection. Waited 45minutes on hold, for a very rude worker to pick up the phone. She was so unhelpful, didn’t give any suggestions or information on how... Ver mais

Classificada 1 em 5 estrelas

ISP broke their own policy. When collecting evidence for my case I was unable to obtain any logs. Seriously Eero? No user viewable logs? So yeah, the routers don't allow you to view information logs... Ver mais

Classificada 2 em 5 estrelas

Every software update, creates a slow Internet experience for several days or until I reboot. Fiber modem to hero router has fast speeds. Wireless mesh eero has very slow speeds post software updates.... Ver mais

Informações sobre a empresa

  1. Electrónica e tecnologia

Informação fornecida por diversas fontes externas

Blanket your home in fast, reliable WiFi. eero is the world’s first home WiFi system. A set of three eeros covers the typical home. They work in perfect unison to deliver hyper-fast, super-stable WiFi to every square foot. It’s simple to set up. Easy to manage. And gets better over time with new features and improved performance. Stream video, get work done, or swipe right in any room — not just next to your router. Finally. WiFi that actually works.


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2,0

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TrustScore: 2 em 5

160 opiniões

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2,0

Todas as opiniões

(160)

33 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I had one for one day

I had one for one day. That’s was enough. Got to hit to touch because there’s no design vents. And just two feet away and was paying for a 900 speed that was coming in but laptop and phone just two feet away was getting less then half that I was told I need another eero. lol I told the engineer I was two feet away from the box when I did my speed test. Absolutely useless would not recommend them. Terrible design and a fire risk

1 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Eero router is terrible

Eero router is terrible - switched to Full Fibre with Cuckoo and the Eero router is provided - we get the full fibre signal to the house but the signal drops significantly as you walk out the door which is 6ft away. TV in sitting room dropping out left and right - we had a better signal with Sky router and FTTC. Avoid this router if you can!

17 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Did Talk Talk REALLY test out the 150MBPS Fibre and EERO Router config?

As per Christine McC Feb 2024 review notes I also 'upgraded' to 150MBPS Full Fibre from 65 MBPS Partial Fibre. The installation package came with an EERO Router to replace the Talk Talk router. Whilst I'm getting 150 MBPS to the house 100% the WiFi in the house has degraded significantly (notwithstanding siting the router in an much more open and elevated space than the old Talk Talk router which was in a floor standing corner in the living room). I can no longer pick up WiFi in the kitchen (12 yards from the EERO) and BBC iPlayer consistently buffers. Spent 1 hour on Talk Talk chat line today and they want me to upgrade to 'Full House Access' package. REALLY! I really assumed that I'd be zoming around the WWW at 150 MBPS but no, the WiFI is slower in the house that the old set up was. I can't believe that Talk Talk have released this configuration. I've been a customer since the good old Tiscalli days (how old is that?) and supportive of Talk Talk over this time. Can't wait for 'end of contract' albeit might have a go at 'goods not fit for sale/consumption'. Alan Swan, KY12

10 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely junk

Absolutely junk. Customer support is non existent. Will not connect to hot tub. Will not connect to direct tv, and will not connect to myQ garage door opener. Had service tech from Direct TV on site trying to connect dvr. Was on the phone with tech from eero explaining that direct tv dvr will connect to internet via hotspot on phone. No help. Everything worked with google mesh prior to switching to eero.

11 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Blocking completely benign webpages…

Blocking completely benign webpages like gaming sites, with no easy option to have them unblocked. I've never owned a router that did anything like this, both annoying and confusing when it happens.

15 de abril de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Fantastic Home Router

Setup the Eero Max 7 router and running within minutes. Just wished they had a web browser interface to access the settings of the router instead of using the phone app as well as a way to use other VPN services, like OpenVPN, to access the home network from outside the home network. Other than those few items, it is a really good product!

2 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Eero in DMZ, security concerns.

I got from my ISP additional two Eero Beacon Dual Band Mesh WiFi boxes and today I wanted to add them to my WiFi which is located in my DMZ.
The first shocking surprise was, that you need an account at Eero for registering and setting up these boxes, which is IMHO already a no-go in regards to network security and personal data protection.
The second surprise was then, how chatty these boxes are in talking to there home.
I decided to return these boxes to my ISP because I definitely not gonna use them.

1 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Worst routers you can buy

Worst routers you can buy! I have battled with Eero for about 2 years now, I have two Eero Pro 6 units, I had never ending issues for about a year with them till finally the ‘weekly’ firmware updates eero push out fixed it. But I wanted to upgrade to the latest tech so I bought the Eero Max 7 single unit at first to test, a VERY expensive router, but again I’ve had several issues, random disconnects, internet dropping and the router having a solid red light which I had to do a complete reset to factory defaults to resolve, and then you have the most basic things like viewing wireless performance and potential interfering bands behind a paywall! On a £600 router!

I have now moved to another brand using the latest tech that is working perfectly fine so far and cost a lot less. Eero do not use wireless set standards for things like their Mesh system, they use their own proprietary technology, but all other devices expect to see the set standards. Also you know a product is poor when the company release firmware updates at least once a week every week.

Worst router company out there. I have heard they are introducing more features but again these will be behind a paywall, a very money grabbing company.

1 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute crap products

Absolute crap products. Works for a few months followed by endless problems ( a PITA to set up with their convoluted app). Endless connection issues, endless HOURS on the phone with tech support...errr uhhh more like SCRIPT readers than tech support. Little robots that have you try the same "solution" over and over again with no results. I will never purchase another eero device ever again. Complete CRAP!

13 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid Eero

I upgraded to 150mps download and got an eero router with it. A few days after install it stopped allowing me to connect to my PS5, and smart TV's. I had an engineer come out who said that he couldn't do anything and suggested I reconnect my old router, which I did and things worked fine! I don't mind talk talk and they were pretty responsive and helpful but the Eero router was terrible (I'm also fairly IT competent and tried everything to resolve it, ok including switching GHZ, DNS etc.).

3 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Eero routers are useless

I’ve had Amazon eero pro 6 installed via talktalk. Complete garbage. Yes I get 900 Mb at the router but only 50-150 Mb throughout the property. Talktalk sent an engineer who said it was my walls!!! Emailed eero support in the US who just emailed back a preprepared script and clearly had no interest to help and didn’t understand my issues. Eero and talktalk are useless.

16 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor customer support

Very poor customer support, where the agent just didnt wish to listen and understand. Eero support ISPs proving branded Eeros. Once added to your network it is relabbed and this cant be changed, even when the device is removed. These naturally appear on the secondhand market. Instead of listening to a request for a software update, to either request confirmation before adding a linked device or remove the label once the device is removed. Just advised they dont recomend puchasing secondhand units. This would great devalue the hardware and is a cop out. Shame

25 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Upgraded to Talk Talk full fibre in mid…

Upgraded to Talk Talk full fibre in mid January. Very disappointed. The EERO router is totally inadequate for a normal house, the old router was far better. We were also sold a Groundstream unit which allows all land line to re route to my mobile. I felt the engineer was only there to fit the Fibre connection and not with setting the system up. He had never seen the Groundstream unit and didn't know why it had been sent to us. Our Sky connection went down and basically nothing worked. Spent three hours chatting 'on line' to Talk Talk to be bounced round several techi people who were no help at all. It took my son several days to sort everything out. A word of warning about the Groundstream unit. I wasn't told at time of the agreement, I've since discovered it is in the small print, but you will be charged for diverting incoming calls to your mobile. Never had a problem with Talk Talk on old system and this is a case of progress making a backward step. Unlikely to renew contract once it expires.

19 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We’ve just changed to eero for fibre…

We’ve just changed to eero for fibre broadband , we had Chris here doing our installation who was very friendly and talked us through everything he was doing and even had the hoover out cleaning his mess up , not very often you see that ! Defo recommend these guys nothing is a problem to them

15 de janeiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Multiple Eero units unecessary a decent Router will work better.

Received these when I changed to full Fibre. 1 unit is supposed to cover the Average home. In fact the Wifi is very poor compared to the average router. Speed drops significantly even if your only a room away. The app locks the features down so you cant even seperate the 5G and 2.4g bands. It auto negotiates the speed. Problem is if the device is a room away it uses the 2.4G channel. Yes I know its Mesh but for goodness sake why use a Mesh system of 3 units at £100 per unit when a decent second hand Router will do the same job. Hence I reconfigured my trusty ASUS and now have 150m all over the House and all the options available should I need them. If I ever need to extend I will buy a second hand ASUS for £30 and Ai mesh with that. Dont be duped, just unecessary for most Houses.

9 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Am an electrician engineer I was…

Am an electrician engineer I was carrying out job at my client house doing some ethernet cables running from groundfloor to 1stfloor were the dead spots were.

I contacted Jayson from eero Support via email he was very professional and help me to choose the right product I was looking as I was very concerned weather it will work or not.

Jayson even checked back on me making sure that the setup I did was working fine.
Highly recommend thier products and thier services.

23 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

New Eero router with Talk Talk full…

New Eero router with Talk Talk full fiber is a disaster. The reach of the WiFi signal is so poor. Constant fluctuations of output strength and move away from direct line of sight from the router itself and the WiFi strength drops considerably. Copper wire was much better!

10 de dezembro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Talktalk have destroyed their reputation

Found their support team helpful, they have very good technical skills concerning the eero,but the useless TALKTALK so called technical team, haven't got a clue after theh have exhausted the stupid questions from their pre written script which is mainly turn the router on and off,they tell you to contact Erro Support, they give you the information to connect the eero to the internet,you give this information to TALKTALK technical team, they have no idea what to do ,like headless chickens! then they put you on hold for an hour then cut you off! Amazon shouldn't allow TALKTALK any where near the eero routers.....

12 de outubro de 2023
Opinião espontânea

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