Utterly shameful service. I run a small business selling items through eBay out of the UK. I travel a lot across Europe and take stock with me so that I can post orders while I’m away (standard letter... Ver mais
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Trash. Ότι χειρότερο. Με το ζόρι αυτοι εκεί ξέρουν να κάνουν την δουλειά τους. Και είναι Πανελλαδικό ζήτημα.. από τις παραδόσεις μέχρι την εξυπηρέτηση πελατών ολα καθυστερημένα και «εμείς δεν μπορούμε... Ver mais
απαραδεκτοι. μεχρι τωρα δεν ειχα παράπονο. αλλα εστειλα δεμα στις 15/12 κ μεχρι σήμερα ειναι σε στάδιο μεταφοράς. το κατάστημα π το παρέδωσα μ λεει εφυγε απο αυτους το μεσημέρι της ιδιας μερας. π στο... Ver mais
Αναγκάζομαι να αφήσω αυτήν την αξιολόγηση, καθώς δεν υπήρξε καμία λύση ή αποζημίωση για δέμα που χάθηκε από τις 22 Αυγούστο (πριν δύο μήνες). Παρά τις επανειλημμένες επικοινωνίες, δεν υπήρξε διάθεση... Ver mais
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Lazy people, horrible experience
They don't even care whenever your package is shipped or not, my mail hasnt arrived for a month and 2 weeks from several countries, and 2 weeks since I got something from greece they did not send it out yet. It's tracked so I could see if it's shipped or not. Since the 6th of this month nothing has been shipped yet. Overall such a horrible company with employees rude and not. Caring at all
One strike then you're out
They attempted a delivery on Friday (as all couriers here in Crete we meet in the village sq. after the courier phones) which we can neither confirm or deny. On phoning the nearest depot on Monday morning we were told they had sent the parcel back!
Almost every parcel sent through them has to be collected - they just don't seem to care
AVOID ELTA COURIER
Waited 3 weeks for my parcel to arrive on Santorini from Piraeus!! Elta courier have a couldn't care less attitude. If they can be bothered to answer phone calls or emails it's always somebody else's problem!!
When my parcel did arrive I had to collect it myself as they don't deliver!!! Erm excuse me but a courier service not delivering, NO because they only have 1 driver and he doesn't answer his phone and obviously can't be bothered!! On collecting my parcel the guy was quite rude and unpleasant. There are other courier services available who are so much more customer friendly so if possible use them before Elta!!!! PS the Elta post office personnel are very pleasant and helpful....maybe they need to teach the couriers a few customer service skills!!!
Απαράδεχτες καθυστερήσεις στην εποχή του same day delivery. Το απαράδεχτο δεν είναι η απόδοση τους, αλλά οι συνεργάτες τους που συνεχίζουν μαζί τους.
Οι παραγγελίες καθυστερούν ακόμα και να πάνε στα υποκαταστήματα, ώστε να μπούμε στο κόπο εμείς οι παραλήπτες να το παραλάβουμε από εκεί. Θεωρώ ότι το κάνουν συστηματικά για αυτόν τον λόγο. Δεν μπορεί η παραγγελία μου να κάνει 2 ημέρες να έρθει από Γερμάνιά, και μετά να κάνει μια βδομάδα από το Κ.Δ.Τ. ΑΘΗΝΑΣ-ΔΙΑΛΟΓΗ για να έρθει στην Κηφισιά.
Απαράδεκτοι
Very unprofessional and rude
Very unprofessional and rude. They lost my parcel and they were very rude not even an apology
Rude and irresponsible personnel
Rude and irresponsible personnel, courier driver drove by and left a notification note without even trying to reach the doorbell... As he tried and no one was home. It's not the first time the personnel of this company behaves this way... SOS External companies that want to cooperate with ELTA for domestic transport. consider all the reviews carefully because you are going to have dissatisfied customers from this courier services.
Worst courier company
The worst courier company in Greece, possibly the world. They are slow, rude, they never answer the phone, they never actually deliver you the package (just a note saying they made an attempt). This is just one of many frustrating and negative experiences I have had with them - trying to reach them for 10 days now so I can go pick up a package from their offices - no one answers the phone. EVER!
Missing letter
Missing letter. Was told that post from Lefkada to Nidri (a journey that takes about 20 minutes to drive) may have gone via Patras (over two hours away in the opposite direction) which is illogical. Unsympathetic and astonishingly rude staff in Nidri.
I don't recommend at all !!
I don't recommend at all !!!
Careless customer service with 00 knowledge of English. They kept me waiting for more than two months with no justification. All they say is "your parcel is at the airport and we don't know about it you have to wait"
"Easy" Tracking
Ψωνίζω online, παρακαλώ το κατάστημα να μην μου τα στείλει με ACS (τραγική) κ μου τα στέλνουν με ELTA. Σκέφτομαι τι μπορεί να είναι χειρότερο από την ACS?
Σήμερα (29/11) παίρνω στο τηλέφωνο που έχει στο λινκ (8001182000) που μου έστειλαν για να δω που βρίσκεται το πακέτο.
Θα πρέπει να πάρετε στο 2106073000 μου λένε ευγενικά.
Παίρνω.
Όχι σε αυτό, θα πρέπει να πάρετε στο 11120 μου λέει η φωνή απ την άλλη μεριά της γραμμής. Παίρνω κ αυτό! BINGO OOOOO επιτέλους το πετύχαμε.
(Το νούμερο, το πακέτο? ίδωμεν)
Ε μα αν είναι δυνατόν. Χωρίς ταλαιπωρία γίνεται? Δεν γίνεται. Να βάλουν το 5ψηφιο στο λινκ της φόρμας για τον εντοπισμό των αποστολών ίσως??? 🤔.
Naaa, too obvious, too easy,
too ooo professional.
Πάντως στα τηλέφωνα απάντησαν με την πρώτη! 🤗
Συγνώμη από την εταιρία.Εγραψα άσχημο…
Συγνώμη από την εταιρία.Εγραψα άσχημο rewius,γιατί την μπέρδεψα με την αθλια ΕΛΤΑ courier.Σε αυτήν αναφερομουν.Τα ελτα.gr είναι τα καλύτερα.5 αστέρια.
Η εξυπηρέτηση των υπαλλήλων!
The worst post office I have ever seen…
The worst post office I have ever seen in my life.
1. I lost a parcel of 2500 euros ( without sending fee ). I bring all the proof they want but they gave me back only 325 euro.
2. I sent to Africa ( Eritrea ) with full address and telephone number, even I wrote Africa in it to be clear that Eritrea is a country in Africa, 2 parcel x 18.5 kilos which costs more than 2000 euros, and sending fee 344 euros , am still waiting about 2 months. The worst thing is that when I went and ask them about it they replied me that I sent to Germany while there is not any Germany address in the boxes and in the tracking papers.
3. Most of them they don't speak English and some of them they don't want to speak English eventhough they can speak English. But there are good person also there.
Άριστα στο προσωπικό ΕΛΤΑ ΠΥΛΑΙΑΣ και Παπαναστασιου 37
Άριστα στο προσωπικό ΕΛΤΑ ΠΥΛΑΙΑΣ ΘΕΣΣΑΛΟΝΙΚΗΣ και ΔΙΑΝΟΜΕΙΣ στην Παπαναστασιου 37 -γραφείο κ. Σάτκα Γεωργίου. Σε αίτημά μου για χορήγηση μιας βεβαίωσης ΤΚ εξυπηρετηθηκα άμεσα και με περισσή ευγένεια. Σας ευχαριστώ. Καλή συνέχεια στο έργο σας.
Δημήτρης Βαβάτσης
Kjøpte en vare fra Ebay via Elta…
Kjøpte en vare fra Ebay via Elta Hellenic.
Sporingsiden fra Elta hellenic er helt elendig, fikk ikke vite at pakken annkom, eller noe som helst info. Men forstår at det kan være vanskelig ved sporing til et annet land. Men jeg brukte parcellapp.com som jeg annbefaler dere å bruke, der sto hvor jeg kunne hente og hvor den var.
Bare vite at pakken kommer😊 bare bruk parcellapp så finner dere mer info om pakken som kan redde dere her i Norden.
Avoid at all costs
If you can, avoid using ELTA - they simply lose packages with no trace at all (maybe there is a huge pile of lost packages somewhere or employees just take them home?). For me as a German who is used to reliable postal services, it is amazing (and incredible) that a public postal service that is as crappy as ELTA can actually exist
Is there an option for no star
Is there an option for no star? They have received the package from the 23/08 from the shop and today 30/08 I saw it from the tracking service that it is still there. They have not contacted me at all
WORST COURIER SERVICE
WORST COURIER SERVICE! They leave ticket without RINGING the bell!!!! It's like they cannot be BOTHERED! EVERY SINGLE TIME I GET A TEXT SAYING I WASN NOT HOME BUT I WORK FROM HOME! No issues with other courier services
Lost packakege from 22 Frebrouray
Μου χάσανε το πακέτο περιμένω από τις 22 Φεβρουαρίου με το express και τίποτα ακόμα
EY594788101US
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