ELTA Opiniões 

One star is too much delays over month, and still didn't received a very important documents!

Έστειλα το πακέτο ακριβώς πριν από δύο μήνες, ακόμα δεν έφτασε, παρόλο που έδωσα 20, - €, τα ταχυδρομικά χρήματα επέστρεψαν στη Γερμανία. Το πακέτο ερχόταν από την Κίνα για χρόνια πριν χαθεί. Είμαι σίγουρος η διεύθυνση είναι σωστή, αλλά δεν έδωσαν 5 χλμ. στη διεύθυνση. Αν και είναι πολύ σημαντικό για τη διεύθυνση, έγραψα μια επιστολή παντού, είπαν ψέματα και είπαν ότι δεν είναι εδώ, μόνο. είναι μια χώρα σε αυτήν την κατάσταση, όχι μάταια, δυστυχώς, δεν έχω καμία αμφιβολία ότι θα είναι χειρότερη, ντρέπομαι που είμαι συνδεδεμένος

I send a package from Norway to Greece to my brother, 3 days in Norway and already 11 days in Greece and was waiting to get in the customs. 11 days? OMG. What service is this? All the countries suffer from Covid19 and there is no excuse after one year to have so useless service. I wanna see how long it will take there. Useless post service. To be continued...

Update 19/7/21: They have communicated in Greece and they said to one employee that the package arrived in Greece in 2 days and already now is 17 days and still waiting, he said it needs 3 weeks for customs declaration. And the big lier employee said that in Norway takes 3 weeks too. Really? Have you been to Norway? Have you received a package? It takes 1 week on average and a max of 2 weeks if is a special package. With DHL you get your package immediately with no delay and you get after a week a bill to pay for the customs. Little man, do you feel better by saying lies that others are the same bad as you instead of doing the work you are paid for? Lazy employees!!!

Update 2/8/21: 1 month exactly needed for customs declaration. Is this called service? OMG useless employees. I am waiting to see the condition of the package when my brother will get the package. If everything is working and everything is in the package...

Ότι χειρότερο υπάρχει πραγματικά...για μια απόσταση 10 χμ. κάνει να έρθει ένα δέμα 20 μέρες...πότε δεν επικοινωνούν μαζί σου και δεν σηκώνουν ποτέ μα ποτέ το τηλέφωνο ...ότι χειρότερο υπάρχει παγκόσμιος ..δεν υπάρχει λόγος υπάρξεις για τα ΕΛΤΑ!!!

Of course, as usual, the postman only delivers a NOTE. Then I go to the office to pick up the package, and no.. "Not here, postman have it". I'm so sick and tired of these lazy people with no work ethics what so ever. Let's hope the postman never meet me at the door while only delivering a note..

Where can one send the bill to ELTA for ALL the times I have had to pick up and bring home my own packages, that I PAID FOR to be delivered?!

No any movement in 10 days! Elta does not have any idea where it is! Instead of sending your post with this service, send signals to outer space for aliens and you have more chance tht your msg will reach to a recepient.

Definately the worst post service in the world....for examble 20 days travel for a parcel from China to Greece through Belgium and Holland and ....1,5 MONTH from Athens airport to my home (just 30 Km from the airpost). The same story for at least 30 other orders... I wondering how they're still working!!!!!!!

I hate elta Hellenic what they call I ordered Amazon cream for body 3week early Amazon using elta
Yesterday they send back 🥲 when I asked elta posted they told me we don’t Find ur adress 💩

My cousin send gifts for Christmas
But elta don’t care anything

Waiting ages till a package arrives.... No worth all this money we pay for delivery

Paid for tracked parcel delivery.
Its been 2 weeks now and the tracking code still says it cannot be found on their site.
I have send them email directly and using their form, noone replied.
If you can avoid them do so and use another service cause as many stated they just don't care.
Especially if you are sending, receiving from outside Greece check with transport companies instead.

Elta should realise that in order to survive in such a competitive environment you need to
1) have trained personell with basic computer knowledge !! at least !!
2) Create new flexible web sites for labelling. Not the crap you advertise as new design for labelling in 2021 which is nothing but a basic design made from a high school student in pre-windows , dos logic. That accepts only latin characters !! You should look to what you are doing and be ashamed !! Its an insult for all of us being your customers.!!

They are the typical Greek public servants. They don't care how long it will take to deliver, or help you solve your problem. Difficult to understand the perpose of their existence! 😊

the worst i wait 1 month for the package and never come

im waiting a packet from 3/12/2020 now 24/12/2020 no move.too bad too bad/they are liars.
μιλαμε για πολυ ξεφτιλες οπως ολα τα δημοσια.ελευθερος επαγγελματιας περιμενω δεμα 21 ημερες απο αθηνα για ευβοια.μιλαμε για ακαταλληλους εντελως για αυτην την δουλεια.
tracking number:NJ440750873GR

I know they have a lot of work during these days but my parcel has arrived since the 1st of December at its destination and still nothing. This service is supposed to be an express one..

I ordered a package via Amazon. Unfortunately the seller decided to use ELTA for shipping the order. As it was really late I decided to track it and to my surprise found that i had been returned to the sender. When I called ELTA to ask why they bluntly told me that they couldn't find the address (I have received every other package I ordered), and that they were not a courier company and as such do NOT call the recipient to ask for details. How is that for efficiency? So they are saving cents by not calling the recipient but paying euros by returning the package to the sender? The logic here remains a mystery. Could anyone explain this please?

The worst postal service company in Europe. Rude and non existent customer service. I even spoke to a manager named Kosma she couldnt care less.

AVOID AT ALL COSTS!

No tracking information for more than a week for a package which arrived in Greece from the U.K.
I double checked this in 17track.net and itemsearch.elta.gr.
The item left the U.K. on Saturday 16 October and no tracking info since then (today is Sunday 25 October).

Fast and accurate, perfect postal service