Epic Cycles Opiniões 89

Excellent service, quick delivery to the west.

All was good. Epic cycles was very accommodating when we changed the delivery address. Only one suggestion; ordered the Sur Ron dirt bike. The front wheel hub was used to secure the bike to the crate and, in my attempt to remove the hub, the threads got stripped. I would suggest using a shipping bolt instead.
Also, there was an electrical piece about 10 inches long with a battery connection on one end, a female electrical connection on the other end and a small, red LED light in the middle. Don’t know what this is for.

Arrived in a timely manner and was exactly as described.

All good but............ the weight capacity of bicycles should be offered as well so large riders have the right knowledge of the best choice.

Perfect fit for my sur Ron. You need a front fender to do anything

Item arrived as expected. Clear communications on payment and shipment. Packaging was in point as well. Overall great experience. Will buy again from epiccycles.

This is the place to order anything related to personnal electric vehicle ! Very satisfied from start to finish. The product is what I was expecting and even though I didn't have to ask support for anything they do care for what they do and sell !

Fantastic service. Fast and speedy delivery. Family is Very happy with E-scooter. Running nice and smoothly.

Ordered an item that was delivered ahead of the estimated time and as described.

Bike is as described. 3 stars because of the difficulty of actually purchasing the bike through the website (took several weeks and many emails and phone calls). Although the bike was expertly shipped, it arrived in pieces with no assembly instructions. The chain was particularly difficult to attach without chain tools. Electric bikes are also much heavier than conventional bikes and most may not be expecting this - more like a low powered motorcycle. As such, they don't work well on sidewalks or in pedestrian areas, they are largely confined to the road, which some buyers might not be expecting. However, the quality of the bike is excellent and people comment on it positively wherever we take it!

I purchased a much needed spare part (replacement Hub motor and wheel assembly). Pricing was great, shipping was quick, and service was excellent! Management and ownership were even able and willing to answer questions in a timely and informative manner. Thanks for the great experience Epic!

Very efficient and friendly service. My purchase, which I had to cancel, was complicated and messy from my end and was handled with good humour and friendliness throughout. I recommend Epic for all bikers.

Super service, quick replies, they always made sure I had feedback on my order. Quick delivery! Tx a lot!

I was greeted cordially at the store and picked up my battery without any fuss. The store representative was great.

I received everything I ordered quickly and for a great price. Highly recommended!

other than having a hard time finding tires on your site, once I did the ordering was easy.

I ordered a Thule electric bike rack from them and it arrived quick was well packaged and fit perfectly.