Order #87939 I ordered the thrust sync and was super excited to get it well boy was I disappointed! It is garabge and cant return! Which i wouldn't return anyway because would never want anyone else... Ver mais
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Leia as opiniões dos outros
I bought something 4 months ago and just recently got around to using it after an uptick in libido following TRT therapy. The charger port became loose and wouldn’t charge and without any demeaning qu... Ver mais
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Wow, I cant say anything negative at all. First time User and buyer. Had a issue with my delivery to my residence. Contacted support after failed attempts. Leah H. Was so helpful and so informat... Ver mais
A empresa respondeu
I had an issue with the product, but their customer support was awesome. Issue was resolved immediately wihout any problems. Would highly recommend them.
A empresa respondeu
Informações sobre a empresa
Sobre Erojoy
Escrito pela empresa
Formerly known as Fleshy (GetFleshy.com), Erojoy.com is the same trusted company with a new name and a bigger vision.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
At Erojoy, we are dedicated to redefining sexual wellness through innovation, quality, and education. We believe that sexual wellness is an important part of overall well-being, and everyone deserves access to products that help them explore pleasure with confidence, comfort, and privacy.
Using advanced sex tech and thoughtful design, we create products that deliver exceptional experiences while maintaining high standards of quality and customer care. Every product is developed with our customers in mind, combining performance, safety, and discretion.
Beyond our products, we are committed to promoting open and honest conversations about sexuality. We believe self-exploration and sexual wellness should not be surrounded by stigma or embarrassment. Our goal is to help normalize these conversations and encourage a healthier, more positive approach to personal well-being.
Whether you've been with us since our Fleshy days or are discovering Erojoy for the first time, we're excited to be part of your journey.
Welcome to Erojoy—where innovation, pleasure, and sexual wellness come together.
Informações de contacto
Estados Unidos da América
- erojoy.com
4,2
Bom
567 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Paris R
Paris R. responded very quickly to my support request and provided a resolution, thank you very much.
14 de novembro de 2024
Opinião espontânea
Resposta da Erojoy
Hello David, Thank you for your feedback! We're happy to hear that Paris was able to assist you promptly and resolve your issue. Providing fast and effective support is our top priority, and it’s great to know we met your expectations. If you need anything else, don’t hesitate to reach out!
This came in quick and discrete
This came in quick and discrete. Had an epic night with the Fleshy Thrust!
12 de novembro de 2024
Resposta da Erojoy
Hi Francis, We're glad to hear you had a great experience with the Fleshy Thrust. Thanks for your feedback, and we’re happy the quick, discreet delivery met your expectations. Here's to many more great nights ahead.
Fast shipping and great product
7 de novembro de 2024
Resposta da Erojoy
Thank you for the feedback! We're thrilled to hear you had a great experience with our shipping and that you're enjoying the product. Let us know if you need anything else—we’re here to help!
Resposta da Erojoy
Hello Howard, Thank you so much for your fantastic feedback! We're thrilled to hear you're enjoying our products, and nothing makes us happier than knowing we have a satisfied customer like you. If you ever need anything else, please reach out.
Easy to purchase and fast shipping
22 de outubro de 2024
Resposta da Erojoy
Hello Gerard, Thank you for your feedback! We're glad to hear the purchasing process was smooth and that your order arrived quickly. If you need anything else, feel free to reach out!
My Fleshy Thrust's fine and works well
My Fleshy Thrust's fine and works well. Good toy to have when you want some alone time HAHA
8 de outubro de 2024
Resposta da Erojoy
Hello Jack, Thank you for sharing your feedback! We're happy to hear that your Fleshy Thrust is working well and giving you quality alone time! It's great to know you're enjoying your purchase—hope it continues to bring you satisfaction!
As stated in many other posts
As stated in many other posts, you will not orgasim, it feels good if you just want a massage, but other than that exceedingly disappointing. Its too slow, suction is mediocre and the modes, you can tell the difference when you 1st press it but after that, its all the same. Vibration is eeehhh...would be better if faster, girlfriend tried playing with it on me and she had to keep getting me erected over and over, finallybwe just stopped using it. Not really worth the money at all. Very disappointed and since its used...cant return, however i think that policy is in place due to how many would be returned. Cleaning is a bit of a chore. Have not had electrical issues, but only used it 1x.
10 de outubro de 2024
Opinião espontânea
Resposta da Erojoy
Thank you for sharing your honest feedback. We always aim to provide a great customer experience, so we’re sorry to hear the product didn’t meet your expectations. While it sounds like it wasn’t quite the right fit for you, we’d love the opportunity to help resolve any concerns or answer any questions you might have.
Please feel free to reach out to our customer support team, and we’ll do our best to assist you further.
JUST DIDN'T WORK
I took it out of the box charged it up and it just does not work.
I contacted the merchant to return it due to it not working. I received an email asking what's the problem. I responded to them and haven't heard from them since.
I had to enter a credit card charge dispute.
TERRIBLE CUSTOMER SERVICE!!!
26 de setembro de 2024
Opinião espontânea
Resposta da Erojoy
Thank you for sharing your experience with us. I’m sorry to hear that the product wasn’t working as expected and that you haven’t received a timely response. We take customer service very seriously, and we want to make things right for you.
Please reach out directly to our customer support manager, Leah, at leah@getfleshy.com, and she’ll personally ensure that your issue is resolved as quickly as possible. We understand how frustrating this must be and appreciate your patience.
We’re committed to improving your experience and hope to have the opportunity to assist you further.
Companies need more people like this
Paris does an excellent job! Very professional, nice, and an all around good person. If you got a problem, she'll get It taken care of in a timely manner. Awesome!
9 de outubro de 2024
Opinião espontânea
Resposta da Erojoy
Hi Jeremy, Thank you so much for your kind words! We’re thrilled to hear that Paris could assist you professionally and efficiently. We truly appreciate your feedback and are always here for further help!
Customer service is great!
I haven't had this good customer service for so long. I was very upset with how my Fleshy Pro worked and emailed customer service. They responded very fast and sent me a new unit for free! All I did was to prove that my unit is broken. I hope all company is like this! Keep it up Fleshy!
2 de outubro de 2024
Resposta da Erojoy
Hi Sammy, Thank you so much for your fantastic feedback! We're thrilled to hear that our customer service team resolved the issue quickly and got you a replacement unit. We appreciate your kind words and will continue to provide the best service possible. If you need anything else, feel free to reach out anytime!
Leah H
Leah H. was the customer service rep that helped me. She did an amazing job! She made this super easy for me and I really appreciate that. She was polite, knowledgeable and so very helpful. I'm glad she worked on my help ticket.
3 de outubro de 2024
Opinião espontânea
Resposta da Erojoy
Hello JP, Thank you so much for your kind words! We're thrilled that Leah made the process smooth and easy for you. We'll be sure to pass along your compliments to her. If you ever need further assistance, don’t hesitate to reach out!
Resposta da Erojoy
Hello James, thanks for the awesome feedback! We're thrilled to hear that you're enjoying the experience and that it feels just right. If you ever need anything, don’t hesitate to reach out!
I have been going back and forth 13…
I have been going back and forth 13 times with Leah H. Im not sure what country she is from but I said that I needed to see if warrenty would cover getting a replacement sleeve. They wanted a recipt. I told her I bought it from Amazon. She insisted on a recipt from amazon. I said I don't have it and can't find it on Amazon site. She still refuses to do anything with out a recipt. I finally said look ill pay for it myself if you can tell me what item number to order to get a new sleeve for the fleshy pro. Still She wouldn't help me. She is in customer service. I hope her supervisor gets to see this. (A dissatisfied customer. Hech i even sent them the pictures they wanted.
Mike :-(
29 de setembro de 2024
Opinião espontânea
Resposta da Erojoy
Hi Mike, Thank you for your feedback. As per our policy, we require proof of purchase to validate warranty claims. Since we couldn’t locate any order history under your name, we were unable to process your request. Our replacement sleeves and warranty services are exclusively available to customers who have purchased directly from us. Without a verified purchase, we cannot extend warranty coverage or provide replacement parts.
We hope you understand the need for this policy to ensure fair service for all customers.
Awesome customer service, great product
Had a little charging issue with my first unit and emailed customer service.
Paris R. was awesome, got me set up with a replacement in no time at all.
Product is good. Get one. :)
10 de setembro de 2024
Opinião espontânea
Resposta da Erojoy
Hello Chris, Thank you for sharing your experience! We’re glad to hear that Paris quickly helped you with a replacement and that you're enjoying the product now. If you need anything else, feel free to reach out anytime.
Great customer support
Customer support was so prompt and nice. Paris in particular was brilliant getting back to me. She was prompt, understanding and had a good sense of humor. I would def recommend and use again.
11 de setembro de 2024
Opinião espontânea
Resposta da Erojoy
Hi Shane, Thank you for your fantastic feedback! We're glad to hear that Paris provided prompt, understanding service with a good sense of humor. It’s great to know you had such a positive experience, and we genuinely appreciate your recommendation. Please feel free to reach out if you need anything else.
Leah H. is the BEST!
Leah H. in Support was wonderful to work with and did an exceptional job sending me a replacement product. Leah made the entire process hassle-free and extremely easy. Thank you, Leah, for your assistance and hard work!
9 de setembro de 2024
Opinião espontânea
Resposta da Erojoy
Thank you so much for your kind words! We’re delighted that Leah made the replacement process smooth and hassle-free for you. Your feedback means a lot to us, and we’ll surely pass along your appreciation to Leah. Please don’t hesitate to reach out if you need further assistance.
Resposta da Erojoy
Hello Art, Thanks for your review! We’re thrilled to hear you’re enjoying your Fleshy Pro and the free lube that comes with it. Please let us know if you have any other feedback or need further assistance!
Excellent Customer Service
Clear information and instruction, as well as good response time. Paris was my costumer service agent and everything ran smoothly. Thank you!
30 de agosto de 2024
Opinião espontânea
Resposta da Erojoy
Hi David, thank you for your feedback! We’re glad to hear that Paris provided clear information and a quick response, making your experience a smooth and hassle-free one. If you need anything else or have any questions, feel free to reach out anytime!
Trust and professionalism.
Paris was very professional when I had a part break on the pro. With an email Paris was able to see the issue and she sent a replacement pro. Thanks and standing by customers warranty and trust.
29 de agosto de 2024
Opinião espontânea
Resposta da Erojoy
Hello there. Thank you for your feedback! We're glad Paris could assist you promptly and professionally with the replacement. Standing by our warranty and earning your trust are top priorities for us.
Please don't hesitate to reach out if there's anything else we can do for you.
Paris was super helpful
Paris was super helpful. Best customer service I’ve ever had.
29 de agosto de 2024
Opinião espontânea
Resposta da Erojoy
Hi David, thank you for your kind words! We're delighted that Paris provided you with the best customer service experience. We’re always here to help, so don’t hesitate to ask if you need anything else.
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