The service was quick, friendly and efficient. Dallas is an asset to your company and should be given a pay rise immediately.
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Leia as opiniões dos outros
5 stars for customer service! I do think the quality of the merch has gone down significantly compared to previous Nessa Barrett drops specifically, so I wanted to be honest about that part. Th... Ver mais
ORDER SHOP57695GOR Missing one item, requested refund asap sold out. No response. All other items returned with Evri C00HHA0637493338, no refund issued. The customer service is by email only, rece... Ver mais
Had an issue with wrong item delivered but pleased to say Heather in customer services was brilliant. Worked her magic & sorted it out in no time. Excellent service, thank you
Informações sobre a empresa
Escrito pela empresa
Warner Music Group Inc., also known as Warner Music, is an American multinational entertainment and record label conglomerate headquartered in New York City.
Informações de contacto
Reino Unido
- eurostore.warnermusic.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 1% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Swift reply to question I'd asked
Swift reply to question I'd asked, and rectifying my problem fast.

Resposta da Warner Music Online Stores
Order still pending
It seems like many others on here, there is a lack of respect for the customer. I have also not received my complete order and even though I've contacted customer services many time (via the customer service email) I've heard nothing back.
There is clearly issues with this companies distribution of merch.....
Great customer service
There was a technical error during my ordering process, but the very nice customer service was very helpful and did a great job solving the problem!

Resposta da Warner Music Online Stores
Worst customer service ever
I never received my Deftones order. I have not received any answer from them after sending multiple messages about this issue. Not sure where the positive feedback from other people is coming from.
Come on, Warner Music Online Stores, pls sort this out! My brother is waiting for his birthday present... Thank you.
AZIENDA SERIA E DISPONIBILE A RISOLVERE…
AZIENDA SERIA E DISPONIBILE A RISOLVERE QUALSIASI PROBLEMA O NECESSITÀ.

Resposta da Warner Music Online Stores
Don’t order from them
Can’t get a single person from the company store or shop app where I bought from the store to return my emails about an issue
Great Customer Service
I reached out to customer service because I ordered a record from the British store by mistake and wanted to cancel my order so that I could reorder from the American store. By the very next day Heather R from customer service had resolved my problem. Well done! Thank you.

Resposta da Warner Music Online Stores
There were some issues with the art…
There were some issues with the art card for the Robert Plant release and it not being available after it said it was , There was some confusion but it all worked out

Resposta da Warner Music Online Stores
I thought this was going to take a lot…
I thought this was going to take a lot but it was really fast and I was not expecting to receive the tracking number so fast lol

Resposta da Warner Music Online Stores

Resposta da Warner Music Online Stores
I made a mistake with my order on sombr…
I made a mistake with my order on sombr page, heather was quick and efficient helping me resolve it

Resposta da Warner Music Online Stores
received a CD that wasn’t signed as…
received a CD that wasn’t signed as advertised, but customer service resolved the issue quickly and professionally. They arranged a replacement right away and even let me keep the original CD. Excellent communication and a smooth, hassle-free experience.

Resposta da Warner Music Online Stores
Great customer Service
Great customer Service, quick precise reality helpful.

Resposta da Warner Music Online Stores

Resposta da Warner Music Online Stores
Thanks for quick response and fast…
Thanks for quick response and fast issue resolving.

Resposta da Warner Music Online Stores
Have not received order
Have not received order. Cannot reach anyone to cancel order. DO NOT USE THIS COMPANY TO ORDER FROM. THEY WILL STEAL YOUR MONEY

Resposta da Warner Music Online Stores
Awesome customer service
Great customer service! They promptly replaced the vinyl I had received in damaged condition. Deeply grateful.
Sehr nette Unterhaltung :)
Sehr nette Unterhaltung mit vielen lieben Worten und sofortiger Lösung meiner Problematik!!!
Huge waste of my time
I gave you 1 star because zero wasn't an option.
I'm a returning customer that you have now lost, I wanted to pre order an album but your rubbish website crashes every time I try to make payment, I've tried 6 times and used a different card but my patience isn't limitless.
I found the item I wanted elsewhere for less money and I can get other merchandise from other sources with much better service.
Toutes les informations de livraison et…
Toutes les informations de livraison et frais de livraison.
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