Warner Music Online Stores Opiniões 

1049
TrustScore: 3.5 em 5

3,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The service was quick, friendly and efficient. Dallas is an asset to your company and should be given a pay rise immediately.

Classificada 5 em 5 estrelas

5 stars for customer service! I do think the quality of the merch has gone down significantly compared to previous Nessa Barrett drops specifically, so I wanted to be honest about that part. Th... Ver mais

Classificada 1 em 5 estrelas

ORDER SHOP57695GOR Missing one item, requested refund asap sold out. No response. All other items returned with Evri C00HHA0637493338, no refund issued. The customer service is by email only, rece... Ver mais

Classificada 5 em 5 estrelas

Had an issue with wrong item delivered but pleased to say Heather in customer services was brilliant. Worked her magic & sorted it out in no time. Excellent service, thank you

Informações sobre a empresa

  1. Loja de música
  2. Loja de roupa
  3. Loja de acessórios de moda

Escrito pela empresa

Warner Music Group Inc., also known as Warner Music, is an American multinational entertainment and record label conglomerate headquartered in New York City.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 1% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(1049)

182 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Swift reply to question I'd asked

Swift reply to question I'd asked, and rectifying my problem fast.

27 de junho de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hi Andy,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 1 em 5 estrelas

Order still pending

It seems like many others on here, there is a lack of respect for the customer. I have also not received my complete order and even though I've contacted customer services many time (via the customer service email) I've heard nothing back.
There is clearly issues with this companies distribution of merch.....

8 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

There was a technical error during my ordering process, but the very nice customer service was very helpful and did a great job solving the problem!

19 de setembro de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hi J.M,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 1 em 5 estrelas

Worst customer service ever

I never received my Deftones order. I have not received any answer from them after sending multiple messages about this issue. Not sure where the positive feedback from other people is coming from.

Come on, Warner Music Online Stores, pls sort this out! My brother is waiting for his birthday present... Thank you.

17 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

AZIENDA SERIA E DISPONIBILE A RISOLVERE…

AZIENDA SERIA E DISPONIBILE A RISOLVERE QUALSIASI PROBLEMA O NECESSITÀ.

15 de setembro de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hi Simon,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 5 em 5 estrelas

Great Customer Service

I reached out to customer service because I ordered a record from the British store by mistake and wanted to cancel my order so that I could reorder from the American store. By the very next day Heather R from customer service had resolved my problem. Well done! Thank you.

11 de setembro de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hi And,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 5 em 5 estrelas

There were some issues with the art…

There were some issues with the art card for the Robert Plant release and it not being available after it said it was , There was some confusion but it all worked out

8 de setembro de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hi JC,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 5 em 5 estrelas

I thought this was going to take a lot…

I thought this was going to take a lot but it was really fast and I was not expecting to receive the tracking number so fast lol

11 de setembro de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hello Marcos,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 5 em 5 estrelas

Great costumer service!

Great customer service!

10 de agosto de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hello Benedetta,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 5 em 5 estrelas

I made a mistake with my order on sombr…

I made a mistake with my order on sombr page, heather was quick and efficient helping me resolve it

25 de agosto de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hello Irene,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 4 em 5 estrelas

received a CD that wasn’t signed as…

received a CD that wasn’t signed as advertised, but customer service resolved the issue quickly and professionally. They arranged a replacement right away and even let me keep the original CD. Excellent communication and a smooth, hassle-free experience.

22 de agosto de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hello Loz,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 5 em 5 estrelas

Great customer Service

Great customer Service, quick precise reality helpful.

27 de agosto de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hello Ian,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 5 em 5 estrelas

Very quick response

Very quick response, Thank you

26 de agosto de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hi Peter,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 5 em 5 estrelas

Thanks for quick response and fast…

Thanks for quick response and fast issue resolving.

26 de agosto de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hi Val,

Thank you for sharing your kind feedback.

I am glad to hear our team was able to help you with your query.

I will pass this to the rest of the team :)

Kind regards,
The Warner Music Team

Classificada 1 em 5 estrelas

Have not received order

Have not received order. Cannot reach anyone to cancel order. DO NOT USE THIS COMPANY TO ORDER FROM. THEY WILL STEAL YOUR MONEY

19 de agosto de 2025
Opinião espontânea
logótipo da Warner Music Online Stores

Resposta da Warner Music Online Stores

Hello Rob,

Thank you for your feedback.

I am very sorry to hear about the issues with your order.

Please email us with your order number at hello@wmgcustomerservice.com so we can look into this for you.

We look forward to hearing from you.

Kind regards,
The Warner Music Team

Classificada 1 em 5 estrelas

Huge waste of my time

I gave you 1 star because zero wasn't an option.

I'm a returning customer that you have now lost, I wanted to pre order an album but your rubbish website crashes every time I try to make payment, I've tried 6 times and used a different card but my patience isn't limitless.

I found the item I wanted elsewhere for less money and I can get other merchandise from other sources with much better service.

14 de agosto de 2025
Opinião espontânea

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