Findmymanual Opiniões 

105
•
TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Just like others, I paid for a manual (about $2.50). Then a charge for RoguesGamer came through my credit card. Thankfully, my credit card company sent me a text asking if I had paid for this subscr... Ver mais

Classificada 1 em 5 estrelas

Signed up, ordered manual. site immediately switched to spanish. Finally got it switched back to english and was informed that my user didn't exist. No manual and a circular maze trying to resolve. T... Ver mais

Classificada 1 em 5 estrelas

Your Company has charged me&33.00 4 times so far and i have yet to get even one manual download. Its for a 2004 Mercedes c230 kompressor Owners manual. Do whats right and send me a manual . JOHNNY... Ver mais

Classificada 1 em 5 estrelas

Initially charged my account $1.99, then slammed my card for $39.99. Never received my manual. I have attempted to call them, but no response so far. Do not trust this company.

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Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

105 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

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Como esta empresa usa o Trustpilot

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1,3

Todas as opiniões

(105)

24 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

I received a copy of the manual

I received a copy of the manual I wanted immediately.
I did have a shock when I realised I was signed up for a monthly subscription without my permission.
However I contacted the company and after a couple of phone calls I was reembursed £24.50 X2 immediately so I thank them for that.

20 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Had the same problem as everyone else…

Had the same problem as everyone else is there anywhere to get your money back as in financial hardship and expected to only pay £1.49 but they took £25 ? Didn’t click anything to subscribe 😔 I am disabled and can’t afford this especially now 😢

1 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

STUPID ME!!!!!

I stupidly thought it was just one payment to download the manual. I now find that I have been paying £29.40 EVERY month for NOTHING. These are Fraudsters as nowhere does it say that they will take this amount every month until the stupid user stops the "subscription". Can anything be done to stop this FRAUD?????

26 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I never got any manual at all.

I never had any manual ! I hovered over the site , then, when I found out the price, I left the site. The blighters have taken my money , but I never clicked on any buy button. That is like stealing : I had no idea that they could take my money without my agreement. I did not get any manual at all. Charged for nothing !!!!
Don`t go near this company, one sniff of you and your money will go. Disgraceful.

13 de março de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Buy your manuals elsewhere

Similar to Suzi Everett. Drawn in by manual for £1.49. Then find out 4 months later that I have been paying £24.90 for a subscription I didn't want or ask for. Today the website seems clear but obviously not the only one to be caught out. Little better than fraud

25 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Thought I was paying £1.49 for a manual…

Thought I was paying £1.49 for a manual to help my elderly mother use her phone and then found I had been signed up to a monthly subscription of £24.50. They say they have cancelled my subscription but refuse to refund my money.

3 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Find My Manual - A Dishonest Company

This in my opinion is a very dishonest company. I bought a manual costing £1.49 for a Vacuum cleaner I was giving away, as it was too heavy for me, and I had lost the original owners manual.
Yesterday I caught a Pending Card Payment listed on my Online Bank, on checking I found they have been taking £24.90 from me, in October, November and December 2021. I have received a reply from them saying that they have cancelled any further 'subscriptions' and I am hoping yesterdays payment has also been cancelled, but they refuse to refund the £74.70 taken so far in 2021. They catch people out in a very sneaky way, DO NOT AGREE TO THEIR TERMS & CONDITIONS. As an 80+ pensioner, I cannot afford to be scammed in this way.

19 de janeiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

No stars

If I could do no stars I would. Do not touch this company…it’s a scam. Took over £90 from me and I eventually discovered they were taking 24.95 every other month. ( I didn’t even get the manual) I did not sign up for a subscription but somewhere hidden in the small print they get you.. The Halifax have helped me and have blocked them so they can’t take any more. BEWARE. Incidentally the owner is Mr Henry Simmons of
Hinx Limited of
568 St. George Wharf, London, England, SW8
And of Flat E, 14-18 Sloane Court East, London, England, SW3 4TG (a property of 2million + value)
Also trades under manualshelp (Mullions marketing) of the same address.
And smartphonelocation .com (mullion marketing)also of same address .This information is in the public domain,should anyone wish to take action against him. A conman and scammer.

15 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

My 88 year old father loses over £100 to this company

My father who is 88 accidentally subscribed to this service thinking he was making a one-off payment of £1.49. He didn't realise that this was a subscription that then went up to £24.99 per month and he has been paying this for a year without realising. When I found out by his checking credit card account, he was very distraught. He received no email confirmation that he had signed up to this. After a lot of pressure and an initial refusal, Findmymanual has agreed to part refund him but he is still £100 out of pocket. The manual he was actually looking for is completely free on the manufacturer's website so he didn't even need this service. The phone operator basically said that if he has a credit card that he can use, then it is tough that he signed up.

9 de novembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

DON'T WASTE YOUR MONEY

DON'T WASTE YOUR MONEY, IT'S A SCAM
I paid the initial few pounds for them to search. They replied they couldn't find my manual and WITHIN a FEW DAYS, the first instalment was deducted!.
I tried appealing to their CS but basically, they're not interested.
How many more people have fallen for this scam?

1 de novembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Total Rip Off

I find the car stereo manual I was looking for on Findmymanual.com great I thought costing £1.49. It came by email. Today I discovered they have taken 2 further payments of £24.90 from my account. I emailed them today to be told I have a premium subscription with them. I asked them to cancel with immediate effect and asked for a refund which they refused. Do not sued this company it’s a total scam. I’ve now seen others have been duped by these people too.

29 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Requested a manual and was asked for…

Requested a manual and was asked for 95p which I paid. They couldn't supply the manual but a week later tried to take £24.95 out of my account. When I emailed to complain they said they would cancel my subscription. I wasn't even aware I had a subscription!

22 de outubro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Very Poor service

The website actually signs you up to a subscription account which quite frankly is very expensive at £24.95 every 2 months. Who needs that many manuals?
They didn't even find the manual I wanted and sent something similar so have not in my opinion fulfilled their obligation.
I have asked for a refund but doubt they will give it.

8 de agosto de 2021
Classificada 1 em 5 estrelas

If you have ordered a manual

If you have ordered a manual, contact your bank and tell them not to pay any money out for this company. I had my the money taken £24.95 with no knowledge of any subscription and I never even received the manual, 0.95p. The only genuine things are the reviews on here be warned.
They did actually refund my payment, quite swiftly actually, but they should be more candid with their dealings, to this day I'm still not sure what I was supposed to be subscribing to.(ps. still never received the manual)

5 de julho de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Not so bad after all!

Poor business practice to make assumption that you want to sign up to subscription service by default just because it is tucked slyly away in the terms and conditions. However credit where credit is due since same terms and conditions indicate that you can cancel within 30 days for a refund which is exactly what happened with the money back in my account straightaway.

30 de junho de 2021
Opinião espontânea

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