Flight Centre Canada Opiniões 

464
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

Kay Renwick was a very attentive and friendly agent to deal with. Questions and clarificatons were answered promptly before and after booking. Her suggestions for hotels and tours in Rome were right... Ver mais

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Classificada 5 em 5 estrelas

Just wanted to say Big Thank You to Neda for helping us book Mediterranean cruise. We really appreciate everything she did from the beginning till end. Thanks to Neda we had a second honeymoon vacatio... Ver mais

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Classificada 5 em 5 estrelas

Once again Katrina at Coquitlam Flight Centre was amazing ….she saved us over $600 just by being willing to call and reprice our cruise vacation. She is always on top of things, there to help, gives... Ver mais

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Classificada 5 em 5 estrelas

We've been working with Sarah since early 2025, and with the wedding only a few days away, we wanted to take a moment to thank Sarah for her incredible work throughout this entire process. We knew... Ver mais

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Informações sobre a empresa

Escrito pela empresa

Full service travel agency with offices throughout Canada, offering flights, cruises, tours and vacation packages.

Flight Centre Canada

Escrito pela empresa


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4,7

Excelente

TrustScore: 4.5 em 5

464 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(464)

185 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Bella at the Upper Canada mall location…

Bella at the Upper Canada mall location did a wonderful job in getting us on the flight we wanted, seats, baggage, done in less than 30 minutes and very accomodating and very friendly. Very easy to book flights when we need them.

30 de maio de 2026
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Howard. We're glad to hear that Bella did a wonderful job with booking your flights. Thanks for sharing!

Classificada 5 em 5 estrelas

Excellent !

Excellent !! Prompt and efficient , we plan all our holidays with Jaime M, very helpful from booking to going on the holiday she is available and available

29 de maio de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Kenny. We love that Jaime was helpful booking your trip and beyond.

Classificada 2 em 5 estrelas

Very high ticket price

We booked 4 tickets today through Flight Centre in Burlington, Ontario, and overall the service experience was very professional and efficient. Christine was especially helpful, responsive, and professional throughout the reservation process. She answered our questions promptly and made the booking process smooth and stress-free. However, we were disappointed with the pricing transparency. Flight Centre charged us $587 CAD per person, including their $39 per person processing fee, which we consider reasonable for the service provided. What's difficult to accept is the large difference in the actual ticket price compared to other available options. The same flight was available directly on the airline's website for approximately $327.50 USD and on Booking.com for about $425 CAD. Despite asking for clarification, no reasonable explanation was provided for the significant price disparity. While the customer service was excellent, customers should carefully compare prices before booking, as the markup can be substantial. — feeling annoyed.

28 de maio de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Hi Asif, we appreciate you taking the time to share your experience. Flight Centre prides itself on the service provided by our Travel Experts. We’re happy to hear that your experience with Christine was a positive one, she is one of the best! However, we’re disappointed to hear that our pricing was not competitive with other options. Airline pricing is quite complex and carriers do not always provide the same pricing across the many platforms in which they offer their inventory. While we can assure you that we offered you the best pricing the airline provided us, we do acknowledge lower-cost options may exist elsewhere. We know our customers have many choices in how and where they book their travel and we appreciate that you booked with Flight Centre. If you’d like to discuss further, feel free to reach out to our customer experience team at 1-888-241-5380 (Monday to Friday 8:30AM to 5:00PM EST) or email customer.experience@flightcentre.ca. We hope you enjoy your trip!

Classificada 5 em 5 estrelas

Great Service and Support

Great service and support with all aspects of our family trip. We will definitely be using Flight Center Canada for our next vacation! Our service rep Steve was a great resource providing all travel options and within our specified budget. Thank you again for all your help!

8 de maio de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Claudio. We love hearing about the great service our Travel Experts have provided. Thanks for sharing your experience with Steve.

Classificada 5 em 5 estrelas

We cannot recommend Kay enough

We cannot recommend Kay enough! As people who have not travelled much before, we had very little experience planning a trip, but Kay made the entire process so easy and stress-free from start to finish. She took the time to help us plan every detail of our vacation, including adding extra days and day tours to make sure we had the most enjoyable experience possible.

Kay worked incredibly hard to find us the perfect trip within our budget, and even arranged for our payments to be split into instalments, which made everything much more manageable. She also made sure we had traveller’s insurance and even helped us select our plane seats.

What truly stood out most was her kindness, patience, and dedication. No matter how many questions we had, she always took the time to answer them thoroughly through both email and phone calls. She also sent us helpful reminders about payments and paperwork so we would not miss anything important.

Kay has been absolutely amazing throughout this entire experience, and we are so grateful for all of her help. We will definitely be booking with her again in the future!

6 de abril de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Phoenix. We love hearing about what a positive experience you had booking with Kay throughout the whole process. Thanks for sharing and we can't wait to assist with your future travels.

Classificada 5 em 5 estrelas

Claire has been absolutely amazing to work with

Claire has been absolutely amazing to work with. Extremely responsive, efficient, and genuinely customer service oriented. She handled everything so quickly, answered all my questions with patience and professionalism, and made the entire process seamless from start to finish.

It’s rare to come across someone this reliable and attentive nowadays. I truly appreciate all of her help and would highly recommend working with her.

15 de maio de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Yessica. We love to hear about the amazing customer service being provided by Claire. Thanks for sharing!

Classificada 5 em 5 estrelas

Thank you Flight Center…

After a most frustrating experience with an airline I had the pleasure to work with Carly Piraux - professional, knowledgeable and above all skilled in navigating the travel agent world - Thanks again Flight Centre - the reason I have been a repeat client for many years!

13 de maio de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Brian...we love hearing from our repeat clients. We're sorry to hear that you had a frustrating experience with an airline, but love that Carly was a pleasure to work with. A great reminder of why there's value in booking with a Travel Expert.

Classificada 5 em 5 estrelas

Sue Harriman was a gem

Sue Harriman was a gem. When I had problems with applying a gift certificate to a flight, she sorted it all out quickly and booked my flight to the UK. Then the craziness with trying to get a UK passport began, and 8 weeks later after dealing with bureaucracy, my passport arrived too late.
Sue took care of changing the flights and booking me later in the year, responding immediately to my many questions on the procedure. I could not have done it myself, and am grateful and thankful to Sue for her patience, tolerance and personable communication. She really cared - it wasn't just someone booking a flight. Her replies were fast, efficient and it was more like communicating with a friend rather than a company. I would book with her again anytime. Thanks Sue.

13 de maio de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Hi Linda, we're sorry to hear you had delays with your UK passport, but are so glad that Sue was there to support you along the way. Thanks for sharing and have an amazing trip!

Classificada 5 em 5 estrelas

The booking is a one on one experience and more personal.

The booking is a one on one experience. I really don't want to book on an on-line platform as it seems it is risky and difficult to impose my itinerary. Flight Centre gives me always the best experience, where an assistant understands your planned itinerary.

10 de maio de 2026
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Randy! We're so happy to hear that you find value in a personalized, one on one booking experience, and that you always have the best experience. Thanks for sharing and we look forward to assisting with your future travels.

Classificada 5 em 5 estrelas

Jaime Murcheson

We received very professional and friendly service.
All of our ideas were put into place in a way that's easy to follow and fun, and all of our questions were answered.

8 de maio de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Simone. We love to hear that Jaime provided great customer service in assisting with your travel needs!

Classificada 5 em 5 estrelas

Mariah is amazing

Mariah is amazing! so helpful (and patient!) She explained everything perfectly and the whole experience was smooth. I will be recommending her to anyone who needs a great travel agent. Thanks Mariah!

6 de maio de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Terry! We love to hear that you found Mariah amazing to work with and would recommend her to others. Thanks for sharing.

Classificada 5 em 5 estrelas

Taylor was amazing in every way.

Taylor was amazing in every way.. He's very knowledgeable patient and kind. We were able to book our trip with ease of mind. Taylor is top , notch at his job , went above and beyond. I would definitely book through Taylor again.He deserves a raise. Thank you so much Taylor

5 de maio de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Hi Angela, thanks for sharing your experience booking your travel with Taylor. We love to hear that he was amazing in every way and that you'd definitely book through him again!

Classificada 5 em 5 estrelas

David always gives me the best and…

David always gives me the best and professional advice. I have used him for a number of years and would not switch!

2 de maio de 2026
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Resposta da Flight Centre Canada

We love that you keep coming back to David for booking travel, Barbara...it makes us so happy to hear that! Thanks for sharing!

Classificada 5 em 5 estrelas

Rely regularly on Mary,her…

Rely regularly on Mary,her experience,her travel knowledge,her understanding and patience working with seniors who do admit to some tech challenges.

2 de maio de 2026
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Jean. We're always here to assist with your travel needs and love to learn that Mary provides this time and time again.

Classificada 5 em 5 estrelas

I had the great pleasure of having Kay…

I had the great pleasure of having Kay aka “ Dotty” who was wonderfully engaging,very funny, and totally professional. I had been booking “ on line”……Dotty is way more fun‼️

1 de maio de 2026
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Resposta da Flight Centre Canada

Thanks for the 5-star review, David! How awesome is it to have the opportunity to book your travels through someone as wonderful as Kay?! Thanks for sharing!

Classificada 4 em 5 estrelas

Professional and Fast

Professional, easy simple and No Hard Sales then doesn't waste my time

30 de abril de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for sharing your experience, Linda. If there's anything we can do to turn your 4-star experience into a 5-star one please don't hesitate to let us know!

Classificada 5 em 5 estrelas

Reach for the Beach 🏝️

Leigh (Brantford, ON) has been an absolute cornerstone of our annual corporate incentive travel program. Coordinating travel for a group of 70 people is no small feat, but she consistently delivers with professionalism, precision, and care.

Her patience stands out immediately—no matter how complex the situation or how many moving parts are involved, she approaches every challenge with a calm, solutions-focused mindset. In the often hectic lead-up to travel, especially when external factors start impacting pricing and logistics, Leigh brings a sense of stability that keeps everything grounded and on track.

What truly sets her apart is her attention to detail and proactive approach. She always has her head on a swivel, anticipating needs before they arise and ensuring every participant’s journey—both to and from the destination—is seamless. It’s clear she takes pride in her work, and that level of ownership makes a huge difference.

Simply put, Leigh is someone you want in your corner when it matters most. Her consistency, composure, and commitment to excellence make her an invaluable partner in delivering a successful event year after year.

Thank you 🙏

19 de abril de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

We appreciate you taking the time to leave such a lengthy positive review about your experiences working with Leigh. Thank you for sharing this amazing feedback with us, all serving as a great reminder of why you need someone like Leigh in your corner especially when it comes to group travel. It's no small feat what she does, and we're lucky to have her on our team. Thanks again, Michael!

Classificada 5 em 5 estrelas

Becca at the Kitsilano branch

Becca at the Kitsilano branch was really helpful sorting out our flights and connections in Europe. Highly recommend looking her up!

23 de abril de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for sharing, Barbara. We love to hear that you highly recommend Becca based on your own positive experience.

Classificada 5 em 5 estrelas

Excellent Service by Shiela

Shiela C. was our agent and I could not have asked for a better representative to help us with our group booking. She understood what exactly we were looking for and made recommendations as needed. She always ensured we were well taken care of and checked in with us as soon as we got home. The trip was super memorable thanks to her!

26 de março de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Cheska. We're so glad Shiela made your trip super memorable. Thanks for sharing your positive experience.

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