Flight Centre Canada Opiniões 

464
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

Kay Renwick was a very attentive and friendly agent to deal with. Questions and clarificatons were answered promptly before and after booking. Her suggestions for hotels and tours in Rome were right... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just wanted to say Big Thank You to Neda for helping us book Mediterranean cruise. We really appreciate everything she did from the beginning till end. Thanks to Neda we had a second honeymoon vacatio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Once again Katrina at Coquitlam Flight Centre was amazing ….she saved us over $600 just by being willing to call and reprice our cruise vacation. She is always on top of things, there to help, gives... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've been working with Sarah since early 2025, and with the wedding only a few days away, we wanted to take a moment to thank Sarah for her incredible work throughout this entire process. We knew... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Full service travel agency with offices throughout Canada, offering flights, cruises, tours and vacation packages.

Flight Centre Canada

Escrito pela empresa


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4,7

Excelente

TrustScore: 4.5 em 5

464 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(464)

185 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

For-Kay Renwick At Bloor Centre, Toronto-great

I am writing to share accolades for KAY RENWICK, who works out of the Bloor Street location in Toronto. Recently, I had a need to book complicated travel arrangement out of country. Over the course of several emails and calls, she provided what ended up being the most convenient and cost efficient plan. In addition, she shared updated Airlines, airports and other-country information and changes in the economy of my destination. I have not travelled yet but Kay has prepared me very well to this point. I ask that you pass on this review with her.

8 de julho de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Heidi! We love to hear about your experience booking with Kay. We're so happy to see that she has helped you with your international travel needs, keeping you up to date on things. Thanks for sharing and enjoy your travels.

Classificada 5 em 5 estrelas

Excellent responsive and customer…

Excellent responsive and customer focused personnel. This facilitated a quick review and booking procedure and was painless. Very efficient and pleasant experience. Having an agent who has been dedicated and loyal to us over the years has been an absolute blessing.

6 de julho de 2026
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Bernie. We agree that having a Travel Expert to assist you time and time again is an absolute blessing. We're glad to hear about the great customer service you've received. Thanks for sharing!

Classificada 5 em 5 estrelas

The agent was very good as she seemed…

The agent was very good as she seemed to have my best interests at heart. She gave me several options for flights and spent a lot of time with me. I will use her again should I travel again.

1 de julho de 2026
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Resposta da Flight Centre Canada

Thanks for the 5-star review Evelyn!

Classificada 5 em 5 estrelas

Europe Vacation

Lindsay Adler very helpful in planning our trip

28 de junho de 2026
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Patricia. Enjoy your Europe vacation!

Classificada 5 em 5 estrelas

I've booked several trips with Mariah

I've booked several trips with Mariah, including a cruise and family vacations, and she has been wonderful every time. Extremely helpful, responsive, and always goes the extra mile .Most recently, she helped us rebook our vacation and saved us significant money while making the process completely stress-free. I highly recommend her!

25 de junho de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks, Rhonda, for the 5-star review. Thanks for sharing your experiences booking with Mariah. We are glad that she was able to assist with rebooking your vacation and doing so in a stress-free way.

Classificada 5 em 5 estrelas

Sylvia Chahine is the absolute best.

Sylvia Chahine is the absolute best.
She is very helpful and solved every problem I had.
Will not book a flight with anyone else.

6 de junho de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for sharing your experience booking with Sylvia, Michael. We love to hear that you wouldn't book anywhere else!

Classificada 5 em 5 estrelas

Reema was a delight to work with

Reema was a delight to work with. My sister and I needed to book a flight to Moncton New Brunswick to deliver our mother’s ashes to the funeral home. She was very helpful in providing us with information about transporting the ashes and assured us that everything would be ok and calmed our nerves. She was very friendly in a genuine way and treated us a customer and not a number.

6 de março de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Louise, and sharing your positive experience booking with Reema. We're so sorry for your loss. Thank you for trusting us to help you with such an important journey!

Classificada 5 em 5 estrelas

Katelyn was great!

Katelyn was fast, efficient and super helpful. She booked everything as we requested, made good suggestions and was super fast! It was easy and straightforward.

18 de junho de 2026
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Sarah. We're so happy to see that booking with Katelyn was easy and straightforward. Thanks for sharing!

Classificada 5 em 5 estrelas

Taylor was a bloody legend

Taylor was a bloody legend. He worked with me for 3 months to the day with all my crqzy changes and ideas. He was super patient and hwelpful the whole way thrpugh. A total professional and all round excellent human.

19 de junho de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, David. So happy to hear that Taylor provided great customer service. Thanks for sharing!

Classificada 5 em 5 estrelas

Reema helped us with our first trip to…

Reema helped us with our first trip to Sandals Dunns River. It was her recommendation and we are so thankful. We had a fabulous time. Reema was a real pleasure to deal with. Communication was quicks and informative. She never rushed us doing our visits with her and offered many helpful tips and tricks that we were not aware of. We would definitely book with her again and look forward to our next trip.

1 de junho de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Lisa. We're so happy to hear that you had a fabulous time on your trip based on Reema's recommendation. We look forward to assisting you with your future travels.

Classificada 5 em 5 estrelas

Kay did her very best and stayed late…

Kay did her very best and stayed late to help me get the best possible flight times and prices for my flights . She was pleasant and upbeat , not to mention patient with all my questions and changes of mind during our booking . I highly recommend Kay when booking travel arrangements with the flight Centre at the Holt Renfrew location in Toronto .

15 de junho de 2025
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Marydean, and sharing your positive experience booking flights with Kay. We look forward to assisting with your future travels!

Classificada 5 em 5 estrelas

Stress free holiday arrangements

Mickey took the stress out of organizing the details of our holiday. Reminders and important info was truly appreciated and hotel and flight choices were perfect.

9 de junho de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, sharing your positive booking experience with Micky.

Classificada 5 em 5 estrelas

Recommending the staff at the Ottawa location

Lindsay Kipp processed my return flights with attention to detail and helpful tips. She was efficient and friendly. I value the services of Flight Centre Canada and prefer the professionals to arrange my flights.

17 de março de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review and sharing your positive experience booking flights with Lindsay.

Classificada 5 em 5 estrelas

Happy customer

Every time we use the Flight centre representative we are happily satisfied with their service. It takes a load of me and leaves it with capable person who is fully aware what needs to be done and how to do it effectively and reliably. I highly recommend Ang who is very experienced and knowledgeable.

6 de junho de 2026
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Resposta da Flight Centre Canada

Thanks for taking the time to leave a review, Hana! We love that working with Ang has left you happily satisfied. So much so, that you'd recommend her to others. Thanks for sharing!

Classificada 1 em 5 estrelas

They have SO many advertisements yet…

They have SO many advertisements yet after 3 emails, I give up because no one ever responds. Not helpful at all for booking a flight.

3 de junho de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Hi Erin, we're sorry to hear that was your experience in not receiving a response. If you still require assistance with your travels, please reach out to customer.experience@flightcentre.ca and we will forward along your enquiry. Alternatively, we hope you'll give us the opportunity in the future to regain your trust with any travel needs.

Classificada 5 em 5 estrelas

I can’t say enough wonderful things…

I can’t say enough wonderful things about Vicki Malcolm and the exceptional service she provided for my husband and I. From the very beginning, she went above and beyond to ensure every detail was taken care of, not only helping us book our flights but also preparing us for what to expect when we arrived at our destination.

Vicki took the time to guide us through your options, explain how to use our phones abroad, introduced us to the latest eSIM card options, and recommended the best app for making payments. Her knowledge, patience and attention to detail gave us confidence and peace of mind before we even left home.

We are incredibly grateful for all the help and support and would not hesitate to recommend Vicki to anyone looking for a knowledgeable and dedicated travel agent. We will definitely be using her services again for our future travels!

8 de junho de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Anne. We love hearing all about the amazing support that Vicki provided you from start to finish in the booking process. We're lucky to have her! Thanks for recommending her to others. We look forward to assisting you with your future travels.

Classificada 1 em 5 estrelas

Not recommended

Flight Centre – Toronto Location
I recently booked a cruise through Flight Centre’s Toronto location, with Jillian and unfortunately had a very disappointing experience. From the outset, I was never informed of the non-refundable terms at the time of booking — a critical piece of information that any travel agent has a professional obligation to disclose upfront.
When I requested a cancellation nearly two months before the departure date, I was informed for the first time that the booking was non-refundable, resulting in a $1,500 loss. This lack of transparency is unacceptable, particularly when dealing with a company trip where trust and clear communication are essential.
I have always had positive experiences booking through online platforms, and this was my first time using a travel agency for a group booking. Regrettably, this experience has confirmed that Flight Centre does not meet the standard of professionalism I would expect from an agency of their size and reputation.
I would strongly caution anyone to ensure all cancellation and refund policies are provided in writing before confirming any booking with this location.

2 de junho de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Hi Zaid, thanks for taking the time to leave feedback based on your booking experience. We pride ourselves on the service and expertise our Travel Experts provide to our customers, and we regret to hear that your experience did not live up to our high standards. Your feedback will be shared internally in an effort to improve our customer service, including how and what we communicate to our customers.

Classificada 5 em 5 estrelas

Carly Piraux

Carly was very helpful and easy to work with!

3 de junho de 2026
Opinião espontânea
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Resposta da Flight Centre Canada

Thanks for the 5-star review, Ailish, and sharing your experience booking with Carly.

Classificada 5 em 5 estrelas

Great service from Mariah Mirchandani

Great service from Mariah Mirchandani. efficient and helpful. She answered my questions in a timely manner, I'll definately be travelling through her in the future.

2 de junho de 2026
Opinião espontânea
logótipo da Flight Centre Canada

Resposta da Flight Centre Canada

Thanks for the 5-star review, Wendy, sharing your positive experience booking with Mariah. We love to hear that she provided great customer service, and that you'd book with her in the future.

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