logótipo da Flower Station
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Flower Station Opiniões 

3528
•
TrustScore: 4 em 5

4,2

Entrega de flores
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

J'ai commandé en ligne à 17 h bouquet +gift pour l'anniversaire de ma fille qui habite Londres, le tout a été livré à 22 h le jour même alors que la plupart des fleuristes consultés ne livraient que... Ver mais

Classificada 4 em 5 estrelas

What a gorgeous bunch of flowers delivered super quickly too! I’ve dropped a star because unfortunately they didn’t last very long despite changing water daily. Such a shame as they were so lovely w... Ver mais

Classificada 5 em 5 estrelas

Thank you Flower Station! The choices offered were lovely and the website easy to navigate. I am not in England and this was not an issue at all. I made an error with the address and Harini from Fl... Ver mais

Classificada 1 em 5 estrelas

This "High level customer service" called big shit made my worst day in my life. Ordered 16:25 yesterday 50roses to get delivered before 8pm( on website saying if order done before 5pm the same day d... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Entrega de flores
  2. Floricultura
  3. Mercado de flores

Escrito pela empresa

Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!

Informações de contacto

4,2

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 89% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(3528)

254 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Ordering was easy

Ordering was easy, delivery was on time and most importantly, my daughter was absolutely delighted with her flowers. Thank you.

14 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful flowers and great customer service

The flowers delivered were beautiful and the receiver was very pleased. Customer service was great, i had originally put the wrong delivery details but this was quickly rectified. I would highly recommend flower station and won't hesitate to use them again.

19 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Nice.

I'm based in Germany and the orrder process worked without issue.

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I’m based in Thailand

I’m based in Thailand and recently heard about the painful loss of a friend in London. I really wanted to send something to show my condolences, and your website was the absolute perfect solution. The selection of flowers is amazing, and the service was super fast and right on time. Thanks a lot.

16 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No flowers delivered

Ordered some flowers almost a week in advance and they have still not been delivered. There is no tracking but just an order number, I have contacted the website but am still waiting for a reply. Unsure why I am having to chase up on this order as I have never had any issues with any other flower companies.

22 de julho de 2026
Opinião espontânea
logótipo da Flower Station

Resposta da Flower Station

Dear Customer,

We are sorry to hear about the difficulties you have experienced with your order and understand how frustrating it must be to have to chase this up.

We would like the opportunity to look into this for you and provide an update on the status of your delivery. Please contact us at info@flowerstation.co.uk with your order details, and our team will investigate this as soon as possible.

We apologise for the inconvenience caused and look forward to resolving this for you.

Kind regards,

Alex

Classificada 5 em 5 estrelas

Fantastic First Experience

This was my first time ordering from this florist, and I was extremely impressed with the excellent service\. My order was delivered promptly and exactly as expected\. I will definitely be ordering from this florist again and would highly recommend them to others\.

13 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unreliable

I ordered flowers for a special occasion to arrive on the 9th of July. On the 9th of July I received an email to say that the order was out for delivery. Flowers were delivered ( but not the original selection ) on the 11th of July. This was the first time I'd used Flower Station. They were disappointing and unreliable.

9 de julho de 2026
Opinião espontânea
logótipo da Flower Station

Resposta da Flower Station

Dear H. James,

We are sorry to hear that you were disappointed with your experience, particularly as this was your first order with Flower Station.

We would like to clarify that, as the order was placed well in advance, the specific flowers required to prepare the bouquet had unfortunately gone out of stock by the scheduled delivery date, as the peony season had come to an end.

We contacted you regarding the issue and, with your agreement, arranged to upgrade the order to a more luxurious bouquet as a gesture of goodwill for the inconvenience caused. The upgraded arrangement was then delivered on the newly agreed-upon delivery date.

We sincerely apologise that the original bouquet could not be prepared as selected and regret that the experience did not meet your expectations. We appreciate your feedback and understand your disappointment.

Kind regards,

Alex

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