Very helpful team, I needed to get my order before my flight and they made sure that happened and followed up a lot until I received my package
A empresa respondeu
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Leia as opiniões dos outros
I spent AED 1,800 on glasses in Deira branch, but the experience was extremely disappointing. The lenses were poorly made — neither my near vision nor distance vision is clear. The staff’s advi... Ver mais
A empresa respondeu
خدمة العملاء لديكم سيئة للغاية اخبرتهم انني اود اعادة السلعة ثم اخبرني ان المندوب سياتي لاستعادة الشحنة وسيتم خصم 84 فقط ثم اخبرني بعد ذلك ان علي ان اذهب بنفسي الى شركة الشحن واقوم بدفع قيمة الشحن الت... Ver mais
A empresa respondeu
I've placed an order at 10:27 am yesterday which was a Thursday and my best hope was to receive the items on Saturday afternoon since it's already not early morning and Friday is the day off here.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are a dynamic and vibrant organization with roots going back to the early 1960’s. Our very first outlet in Dubai started in the year 1963 in Deira. Since then, we have grown and developed into a formidable Eye-wear chain in the United Arab Emirates.
Informações de contacto
Shop #32, Ground Floor, Opp Carrefour Hypermarket Al Waheeda Street, , 550, dubai, Emirados Árabes Unidos
- 04 228 4328
- online@gulfoptic.com
- gulfoptic.com
3,9
Bom
147 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you for the helping and very…
Thank you for the helping and very friendly staff
30 de janeiro de 2024
Resposta da Gulf Optic
thank you for the feedback
long tine to ship my order
25 de dezembro de 2023
Product received I am happy with that.
Product received I am happy with that.
There was no mention about TAT to deliver, also customer care mentioned in website wasn't working. I have sent an email,There was a delay in response.
22 de dezembro de 2023
Amazing I like it so much nice…
Amazing I like it so much nice packaging in two days I get it quick and professional delivery service
5 de dezembro de 2023
Resposta da Gulf Optic
thank you for your feedback
yes its great but one thing i am upset…
yes its great but one thing i am upset is the delivery man is not good he shouted with the me
5 de dezembro de 2023
They cancel order without notifying
Placed an order for contact lenses I hoped to receive on time. 7 days after, I decided to message them to check status of my order - and they told me it was canceled. And no one has informed me! Now Im risking being without contact lenses at all as I need to order again from another store.
13 de setembro de 2023
Opinião espontânea
Actually the first time I try the…
Actually the first time I try the quality there in baniyas deira I didn't expect I will buy, but because of that lady her name is Cynthia she was so sweet and she has very high level of service customer so I would like to thank you from my side I will come back insha'Allah
11 de setembro de 2023
Opinião espontânea
Quality excellent and delivery is in…
Quality excellent and delivery is in time. Staff shameem who is in baniyas showroom is excellent to respond promptly and good service. He is responding all the time for any service.
20 de agosto de 2023
Opinião espontânea
Unprofessional
Unprofessional , I got my order after 15 days + who’s talking in the WhatsApp with clients are very unhelpful person
7 de agosto de 2023
Very prompt and efficient service
5 de junho de 2023
Order was delayed
Order was received but it took much longer than expected (due to Eid), which is understandable. But there were no commutation on possible delays, customer service officers were rather unhelpful and borderline rude. Would not recommend this shop if you need your order quickly.
25 de abril de 2023
Third time and still superb
Third time to purchase here and always professional. From ordering, packaging, delivery and item. Prices are unbeatable too.
30 de abril de 2023
Amazing online service
Amazing online service, quick reply and delivery!!
28 de abril de 2023
Opinião espontânea
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